[thomas1955]

If its a service dog it's illegal to refuse service. ADA protects their rights under federal law.

Only if the service is under title III. Of the ADA, and we my friend driving ride share in a pov (privately owned vehicle) are not currently under title III....
Here are some tips I follow,
1. Dont drive more than 5 or 6 min to pick up a rider unless its surge of +2.0
2. If I see rider with an animal, keep driving, dont stop, cancel no charge. Dont stop and discuss this with rider, they will complain.
3. If rider calls, and asks if I will take service animal. Hang up.and cancel, then take your time out (go offline) and let them get someone else to advantage of.

Ive done this more than a dozen times, no issues from uber.

Follow your own guidelines, your car, your rules.

 

[Uberchampion]

I'm going to be Devils advocate here but what's the big deal about taking a service animal in your car if you don't have an alergy. For the most part it's gonna most likely be more pleasant (and cleaner from my experience) than most of the drunks you pick up, and at least you're driving someone who may legitimately need a ride instead of some punk who doesn't want the 2 block milage on his/her new sneakers.

 

[thomas1955]

I'm going to be Devils advocate here but what's the big deal about taking a service animal in your car if you don't have an alergy. For the most part it's gonna most likely be more pleasant (and cleaner from my experience) than most of the drunks you pick up, and at least you're driving someone who may legitimately need a ride instead of some punk who doesn't want the 2 block milage on his/her new sneakers.

Its not a big deal, as long as I'm not forced into accepting a rider for what ever reason, I don't care what you or anyone else does, I'm not forcing anyone to accept service or pets or not. And will not allow anyone else to force me.

 

[forqalso]

Only if the service is under title III. Of the ADA, and we my friend driving ride share in a pov (privately owned vehicle) are not currently under title III....
Here are some tips I follow,
1. Dont drive more than 5 or 6 min to pick up a rider unless its surge of +2.0
2. If I see rider with an animal, keep driving, dont stop, cancel no charge. Dont stop and discuss this with rider, they will complain.
3. If rider calls, and asks if I will take service animal. Hang up.and cancel, then take your time out (go offline) and let them get someone else to advantage of.

Ive done this more than a dozen times, no issues from uber.

Follow your own guidelines, your car, your rules.

You've had over a dozen people call you and say they had a service animal with them? In almost two thousand rides, that's never happened to me. How many rides have you had?

 

[canyon]

You did the right thing.

 

[Danz Haagen]

So I drive 15 minutes to pick this guy up, I show up he has a big dog. I told him I can not take the dog, he flipped out on me calling me names saying it's illegal and it's a service dog. This guy had no proof it was a service dog, he wasn't blind or anything obvious. I cancelled the trip after he cursed me out. How would you guys handle this? Will this come back on me in any way? I have a nice car and I refuse to allow dogs in here service pets or not. How do I protect myself from this??

depends on how large the dog was. i usually let very little lap size dogs into my car (happens rarely though). for most rides the dog is resting on the towel that the lady brought in. if I see the dog is not trained and huge, i refuse.

The way to handle is:

When pax gets out of house. You see him walking down the step towards your car witht the dog. Lock doors. Make sure it IS the PAX you picking up, by asking name. If its your pax and you already made up your mind not picking up, just roll the window up and hit the gas pedal. The lesser you say, the better. Dont try to explain and excuse yourself for not taking them. Just play dumb and get the hell out....

 

[Danz Haagen]

That wasn't the case, this dog was loose, big, on foot, and it's snowing out here so I'm sure it was wet and dirty. He was screaming it was a service dog, however there was nothing I seen to show that. If this guy contact uber and it was really a service dog what can happen?

personally, service, or not service. if the dog is big and dirty i will get the hell out, like i had diarya. i dont think those rules apply to Uber drivers. We are ride share people. We share our car after we are done watching TV at home, and decided to give someone a ride. We are not professional, certified, registered service. The PAX who dont agree with me, can go screw themselves, stop being cheap and get the professional service driver instead. But if you are being cheap, and request UberX, expect getting kicked. If my car was a Septa BUS, i would discriminate less. But I use my car to pick up my kids from school as well, I will not tolerate any disabled punk who thinks he got privilages to put his chitty dog into my car. unless of course, it's a clean, normal sized,calm dog, that will only lay on the floormat, and not move around.

any race, any color, any religion, political beliefs, certain degrees of disability: IF YOU ARE A PUNK, YOU GET KICKED.

pardon my french.

 

[Adieu]

Maybe he has PTSD and the dog goes ahead of him so he's not worried about entering places. That would require no leash and would satisfy the ADA.

You say you won't allow animals, service dogs or not, so I do hope this comes back on you. I don't know if this was or wasn't a service dog, but apparently you don't care anyway.

And what if I have PTSD, triggerred by:

1) people having anxiety/ocd/ptsd episodes
2) dogs

?????

First is definitely true. Dogs, probably, havent interacted with one in half a decade or more... used to trigger my fight-or-flight responses like crazy

 

[forqalso]

And what if I have PTSD, triggerred by:

1) people having anxiety/ocd/ptsd episodes
2) dogs

?????

First is definitely true. Dogs, probably, havent interacted with one in half a decade or more... used to trigger my fight-or-flight responses like crazy

from: http://www.ada.gov/service_animals_2010.htm

• Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals. When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, they both should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility.

 

[Realityshark]

If anyone approaches my car with an animal, I drive away immediately. Service animals, I hit cancel / don't charge rider. All others I drive out of sight, wait 5 minutes, hit rider no show and get paid a few pennies for them wasting my time.

Uber can cut me off....I don't care.

 

[Danz Haagen]

from: http://www.ada.gov/service_animals_2010.htm

• Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals. When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, they both should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility.

I don't think it applies to uberx drivers in particular. Except maybe uber black.

Also having ptsd does not entitle you to be a complete douch.

 

[The Mollusk]

If its a service dog it's illegal to refuse service. ADA protects their rights under federal law.

If it's a law, uber will not follow it.

 

[Adieu]

But the trunk's too small to fit the both of em! %)

Thats just inhunane, man

from: http://www.ada.gov/service_animals_2010.htm

• Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals. When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, they both should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility.

 

[djangoswango]

Hope you all know service dogs are unregulated. My buddy bought one of these and starting taking his non-service dog everywhere. including concerts.

http://www.amazon.com/dp/B00T9S8DNK/?tag=ubne0c-20

 

[Adieu]

Hope you all know service dogs are unregulated. My buddy bought one of these and starting taking his non-service dog everywhere. including concerts.

http://www.amazon.com/dp/B00T9S8DNK/?tag=ubne0c-20

I knew it! Freakin scam... if he ain't blind and ain't got a LEO badge, I aint denying the dog, oh no sir - Im calling up my phobia of sharing enclosed spaces with PTSD people and other assorted whackjobs, which *I* cannot handle without *my* (absent) service animal, as said phobia would constitute reckless endangerment if it kicks in while operating a vehicle...

After which I'm offerring to call up an uberblack or livery limo with the divider separating the pax compartment.

If the pax argues, my anxiety kicks in and I develop a nervous tic halfway into seizure territory.

There.

 

[Adieu]

And guess what? Shifty mental ppl really DO make me all jumpy and shaky.

Plus, last mental pax I had was a self-professed serial killer who got off on slaughtering random people in Iraq and missed the sweet sweet carnage (whackjob sounded downroght aroused by it too(. And vandalized my car's door panel.

Literally made me shake... from supressing the urge to bash his forehead in with my hammer. Thoroughly and repeatedly-like~!

But hey, that too is PTSD. I had a rough childhood in them thirdworld innercity projects of Eastern Europe ~!

 

[thomas1955]

Before you all go flaming each other, this issue has been discussed before. As an uber driver, or any TNC driver, your not under title III of the ADA. So you as the driver can refuse, no legal recourse against you as the driver can be done, but uber ( the company) can be held liable for compliance. Don't worry about it, if you don't want dogs or whatever in your car, refuse transport, cancel no charge, and drive away. My suggestion is not to even discuss this with the rider, if they call me in advance, hang up and cancel, if they have an animal at the curb as you arrive, don't stop, just keep on driving, like you never saw them. cancel and go offline, this way the rider can request again, and find some one that will transport them.

 

[Danz Haagen]

Before you all go flaming each other, this issue has been discussed before. As an uber driver, or any TNC driver, your not under title III of the ADA. So you as the driver can refuse, no legal recourse against you as the driver can be done, but uber ( the company) can be held liable for compliance. Don't worry about it, if you don't want dogs or whatever in your car, refuse transport, cancel no charge, and drive away. My suggestion is not to even discuss this with the rider, if they call me in advance, hang up and cancel, if they have an animal at the curb as you arrive, don't stop, just keep on driving, like you never saw them. cancel and go offline, this way the rider can request again, and find some one that will transport them.

yes, exactly. if you kick and cancel. there is no way the pax can prove you have met.

 

[Daniel Bryant]

Happened to me tonight. Three college kids requested a ride. When I got there, they had booked a ride for an elderly woman with two dogs that they said were service dogs. It was raining, so the dogs were wet. They were small dogs on leashes. I had never had this happen before. To be honest, the thought never even crossed my mind. I refused the ride and cancelled. They were very nasty. Nothing in regards to service dogs was ever mentioned to me by Uber. The woman said I was breaking the law. I don't know. I have never researched this before. My thinking was, I keep my car clean for riders. Wet dogs would mess up the inside of my car, and I wasn't going to make that much for the ride anyway. There should be some way for the rider to be notified. I was not prepared for this encounter. I might get in trouble with Uber. I don't know. Uber drivers are using their personal cars. I don't understand why riders, who are saving a lot of money not paying for a taxi, think, for the little bit of money the drivers make for the rides, that gives them the right to do whatever they want to in someone else's car.

 

[forqalso]

Happened to me tonight. Three college kids requested a ride. When I got there, they had booked a ride for an elderly woman with two dogs that they said were service dogs. It was raining, so the dogs were wet. They were small dogs on leashes. I had never had this happen before. To be honest, the thought never even crossed my mind. I refused the ride and cancelled. They were very nasty. Nothing in regards to service dogs was ever mentioned to me by Uber. The woman said I was breaking the law. I don't know. I have never researched this before. My thinking was, I keep my car clean for riders. Wet dogs would mess up the inside of my car, and I wasn't going to make that much for the ride anyway. There should be some way for the rider to be notified. I was not prepared for this encounter. I might get in trouble with Uber. I don't know. Uber drivers are using their personal cars. I don't understand why riders, who are saving a lot of money not paying for a taxi, think, for the little bit of money the drivers make for the rides, that gives them the right to do whatever they want to in someone else's car.

So, you cancelled because the account holder wasn't taking the trip, right? Not over the so-called service animals.