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So I drive 15 minutes to pick this guy up, I show up he has a big dog. I told him I can not take the dog, he flipped out on me calling me names saying it's illegal and it's a service dog. This guy had no proof it was a service dog, he wasn't blind or anything obvious. I cancelled the trip after he cursed me out. How would you guys handle this? Will this come back on me in any way? I have a nice car and I refuse to allow dogs in here service pets or not. How do I protect myself from this??
 

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If someone has a dog that they can't fit in a bag, they better screen the driver to make sure the drive will allow a dog in my opinion. Many people are allergic to dogs. If they have a valid service dog, they should have the service dog outfit on it and it should be kept very clean for public transport. I put a large bed sheet in my trunk incase I run into a dog Nazi for some reason. Haven't had it happen yet.
 

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That wasn't the case, this dog was loose, big, on foot, and it's snowing out here so I'm sure it was wet and dirty. He was screaming it was a service dog, however there was nothing I seen to show that. If this guy contact uber and it was really a service dog what can happen?
 

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That wasn't the case, this dog was loose, big, on foot, and it's snowing out here so I'm sure it was wet and dirty. He was screaming it was a service dog, however there was nothing I seen to show that. If this guy contact uber and it was really a service dog what can happen?
I would say that your ADA allergy to dogs protects you from having to put dogs in your personal car as it would adversely affect your work place as well as the use of your personal car after work. You would become allergic to your car.
 

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It's illegal to refuse anyone with a service animal. You're a cab driver, know the laws. The customer doesn't need to provide any documentation either. You as the driver are allowed to ask 2 questions.

1. Is this a service animal?
2. What service does this animal provide?

Past that if the customer says yes, you must take it regardless if he had a giraff or mouse.

Laws are laws bro. You're not exempt.
 

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So I drive 15 minutes to pick this guy up, I show up he has a big dog. I told him I can not take the dog, he flipped out on me calling me names saying it's illegal and it's a service dog. This guy had no proof it was a service dog, he wasn't blind or anything obvious. I cancelled the trip after he cursed me out. How would you guys handle this? Will this come back on me in any way? I have a nice car and I refuse to allow dogs in here service pets or not. How do I protect myself from this??
There's so much incorrect information already offered above on the ADA regulations and what they really mean. This subject has already been covered to death on this forum, but I will give you one pointer. ADA regs state that a service animal must be suitably restrained if the handler wants service. If an unrestrained dog is presented to you curbside for assessment then you are free to deny service.

Furthermore, if the rider is abusive then he/she automatically fails their pre-ride curbside audition and disqualifies themselves from receiving service, regardless of the type of animal they're with.
 

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Laws are laws bro. You're not exempt.
My ADA allergy to dogs in my privately owned vehicle trumps your love of dogs bro. And like the other poster said, this has been covered to death before in this forum. Rude dog lovers want to impose their dogs on people the same as smokers want to blow smoke in your face. They also like to sneak out after dark and poop in everyone's yard without picking it up.
 

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It's illegal to refuse anyone with a service animal. You're a cab driver, know the laws. The customer doesn't need to provide any documentation either. You as the driver are allowed to ask 2 questions.

1. Is this a service animal?
2. What service does this animal provide?

Past that if the customer says yes, you must take it regardless if he had a giraff or mouse.

Laws are laws bro. You're not exempt.
The Uber driver is not a taxi driver in the sense that (as defined by pending SB984) TNCs are not common carriers.

Strictly speaking, as a taxi driver, I do not personally need to take a passenger with any kind of animal service or otherwise. That is how my particular company operates. If a given driver is has a fear of dogs or an allergy or simply isn't comfortable with any given situation, they are not forced to accept any trip offered them. The company itself does need to find transportation for the pax and their service dog and if a driver declines a call after being told a dog is involved, dispatch simply asks the next closest driver. "How do you feel about dogs??"

The way Uber handles this, which is to put the burden on the shoulders of individual drivers is in order to stay clear of anything which could suggest that maybe just maybe Uber is in the transportation business and maybe should be thought of itself as a common carrier.

Uber's fear of regulation makes their handling of this issue a bit clunkier than one would typically expect of a TNC. The burden is on the driver.
 

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::face palm:: Jesus, I'm one of the few people on here who actually have a legitimate hack/limo license. I wouldn't just make this stuff up.
Look up SB984 which is working its way through Harrisburg. The first five or six pages describe the conditions which define how taxis, limos and TNC operate. Taxis are common carriers while TNCs, the document insists (for better or for worse) are not common carriers. For that reason alone, an Uber driver is not a taxi driver by another name.

As for the ADA requirements. In 16 years of taxi driving, I have never once been sent to a call and unexpectedly discovered my pax to have a dog with them, service or otherwise. The pax have always informed dispatch of their pooch. I think of myself as a bit of a dog on my best days, so it is never an issue with me. The taxi company I drive for is responsible for pairing a capable driver to the call.

My point is that regardless of the law, through proper dispatching and communication there should be no need to force any particular driver to run a call they aren't comfortable running. No one wants to be paired with a driver who is suddenly uncomfortable or distracted. Uber seems eager to distance itself from having to make individual decisions in order to fulfill ADA obligations. That seems rather clear, the burden is on the driver.

There is a certain logic behind the manner in which Uber handles the entire issue. Being a TNC driver is very casual, drivers are risking their necks and their often expensive cars. Hauling around strangers dogs is an example of a situation where it is suddenly hard to ignore the kind of wear and tear your car is subjected to. It seems likely most TNC drivers aren't going to be into allowing animals...... The TNC companies simply don't account for wear and tear to the cars. The result is Uber makes it super hard to excuse oneself from such duty or everyone would be doing it and make it impossible for them to be compliant at all........ This is a minor shortcoming.

 

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There's such a small chance that the bill will pass, to me it's not worth reading. It's essentially dead.
That's important, how about some references? I would like to read up on that, I haven't heard anything suggesting it is dead.
 

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There's such a small chance that the bill will pass, to me it's not worth reading. It's essentially dead.
regardless of the fate of the bill, if TNC drivers are not common carriers or they would be regulated by now, there would be no dcking around.
 
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