[Thelma & Louise (T&L)]

In yet another one of my informal surveys of pax's I have been hearing disturbing stories from Pax's over the past month or so.

This does not apply to those that drive safely, are pleasant and professional, keep their cars clean, and their personal hygiene at an optimum.

In Ubers unholy race to sign up as many drivers as possible, they are signing up anyone. It is my understanding that Uber is offering a safe and reliable service and "is helping make streets safer from drunk and distracted driving". Cases against.

Case one;
Female driver driving through not just one just one red light, but two. Drivers response " I didn't see them " Heaven forbid.

Case two:
Uber driver drunk whilst transporting pax.

Case three:
Cars filthily, driver and car stank. Not just one, but two different pax. Same ethnic community as below.

Case four:
Driver from certain ethnic community, unwelcome sleazy advances on two separate occasions. Pax very uncomfortable and not feeling safe.

You expect this from the standard taxi service (minus drunk driver), not from what Uber is purporting to promote.

Please advise all your pax to contact Uber with their complaints so that these drivers can be taken off the road.

Uber be more discerning and STOP signing up people that don't fit the image that you want to project in the race to get so many drivers on the road to support your protests, eg http://www.smh.com.au/business/comment-and-analysis/the-uberisation-of-activism-20150807-gitxia.html

Or maybe you wish to go down this path in your rush to sign up drivers: http://edition.cnn.com/2015/08/05/asia/hong-kong-taxi-drugs-rehabilitation/ I am sure that you will get Gov support for this. LOL

 

[Jeffa0]

It is STRONGLY up to the rider to rate them poorly and fill out the comment field.
I had a guy the other day say his driver tried to convert him to islam then ran 2 red lights..
He rated him a 4.. Are you serious??

 

[g00r]

Uber be more discerning and STOP signing up people that don't fit the image that you want to project

You have been through the Uber sign up process, so you know there is no interview or screening process.
So I am very curious to hear more about this 'image' you speak of.
Because by the sounds of it you want only white, agnostic, asexual males who dont drink to sign up.

 

[anOzzieUber]

Uber don't care who they sign up as drivers, if they stink and have smelly cars - they might make $1000 out of that driver before they deactivate them, they'd rather get $1000 from a crap driver than not sign them up in the first place.

 

[Thelma & Louise (T&L)]

I am so sorry that you have chosen to misconstrue my post.

Having worked in SME’s and large multinational corporations for a number of years, and sat in on a number of recruitment interviews. I can assure you that a company’s branding, marketing, image, culture, mission statement, etc are taken into account when selecting candidates. For example two people, same skill set and work experience, recruiters and managers will select the candidate that fits in with their image, their corporate culture, OH&S standards and their marketing and branding.

As a female, and as many other females would attest, I have had some appalling experiences with taxis. From life threatening driving, filthy and smelly taxis, through to sexual harassment.
You too can have the same experience as a taxi at a half the cost - chose Uber.

This is unacceptable from a service provider. Uber through their lack of standards in the recruitment process are only perpetrating the existing image and experience of the current taxi industry in Australia.
The amount of women, and women with their children that I have picked up, who have said I am so glad that a female has picked me up. Ask the simple question and they will tell you of their experiences with Uber.

As a male gOOr, I am sure you would not have encountered the sexual harassment that we females endure from taxi drivers and now Uber. I can assure you that it is most unpleasant and unwelcomed; it makes women feel very unsafe and is an appalling experience.

Sexual harassment is unacceptable in Australia and many other countries across the globe.

As for drinking at work, (unless it’s a senior management approved office function) expect to dragged off to HR, given your marching orders and escorted off the premises by security.
As for drink driving whist driving pax that is beyond totally unacceptable. Ubers insurance (yet to viewed) or anyone else’s do not cover that!!! Commercial drivers or Uberx included.

In their unholy race to sign up new drivers – (as quoted today 20,000 new drivers that they want on the ground) they are only after numbers and are unable or unwilling to set new industry standards for drivers.

Sadly the behemoth that is Uber is saying one thing to the general public about their safety, (plz have a look at their websites for confirmation of this) and projecting their image as a safe and reliable service which "is helping make streets safer from drunk and distracted driving".

What I am trying to point out is an example of Uber being duplicitous in its marketing to the general public, submissions to government and to potential drivers regarding their safety standards.

And yes their lack of rigor at sign up is appalling.

 

[g00r]

While it's true that as a male I haven't endured the kind of harassment that my past passengers, particularly female have told me about that I find completely abhorrent. We're being paid to take people from A to B and nothing more.
In Uber's defense however (I don't say that too often), their feedback and rating system is many times more efficient than anything the taxi industry has come up with to date.
I wrote to the TSC (taxi services commission) on 9 June in relation to an unroadworthy taxi. They wrote back on 16 June with a response that I felt didn't go far enough. (To me, there was a breach of Aust. Consumer law, as such I expect a refund for a product or service that had a major failure). Since that date I can't get a response and will likely have to seek the assistance of the Victorian Ombudsman.

As a passenger of Uber, I would be surprised if a resolution took more than 48 hours. Be it lost property, fare adjustment or an instance of sexual harassment.

All of the issues that you bring up in your original post, would easily 'slip through the net' at the recruitment stage. But how many reports from passengers do you think it would take before drivers exhibiting that behaviour would be taken off the road? Then compare that the taxi industry framework.
As someone who has worked in multinationals in recruitment, kinda share your proposal on how Uber would and should screen drivers (all while being completely blind to their race, religion and other protected rights)?

Female driver driving through not just one just one red light, but two - If they were caught doing it, it would impact their ability to obtain a DC (or equivalent), otherwise no way to screen for it
Uber driver drunk whilst transporting pax. - Same again
Cars filthily, driver and car stank. Not just one, but two different pax. - A driver showers and cleans his car before attending office where they do an inspection? Rating system ensures cars are kept clean.
unwelcome sleazy advances on two separate occasions. Pax very uncomfortable and not feeling safe. - Passengers must carry a smart phone in order to use a Uber. Therefore they have a recording device. If this is were forwarded to Uber, that driver would be booted. Prove me wrong on that point and I'll donate $500 to Women's Legal Services NSW.

Same ethnic community as below.

Try to spin it any way you like, but that comment if flat out racist and unnecessary.

 

[PZUber]

Such a racist post... ITs not even worth responding to... As a sexist and racist female drive I actually would be delighted if you get more of those morons driving you when you choose to take an Uber.. As you dont deserve any better

 

[ChicagoHeat12]

In yet another one of my informal surveys of pax's I have been hearing disturbing stories from Pax's over the past month or so.

This does not apply to those that drive safely, are pleasant and professional, keep their cars clean, and their personal hygiene at an optimum.

In Ubers unholy race to sign up as many drivers as possible, they are signing up anyone. It is my understanding that Uber is offering a safe and reliable service and "is helping make streets safer from drunk and distracted driving". Cases against.

Case one;
Female driver driving through not just one just one red light, but two. Drivers response " I didn't see them " Heaven forbid.

Case two:
Uber driver drunk whilst transporting pax.

Case three:
Cars filthily, driver and car stank. Not just one, but two different pax. Same ethnic community as below.

Case four:
Driver from certain ethnic community, unwelcome sleazy advances on two separate occasions. Pax very uncomfortable and not feeling safe.

You expect this from the standard taxi service (minus drunk driver), not from what Uber is purporting to promote.

Please advise all your pax to contact Uber with their complaints so that these drivers can be taken off the road.

Uber be more discerning and STOP signing up people that don't fit the image that you want to project in the race to get so many drivers on the road to support your protests, eg http://www.smh.com.au/business/comment-and-analysis/the-uberisation-of-activism-20150807-gitxia.html

Or maybe you wish to go down this path in your rush to sign up drivers: http://edition.cnn.com/2015/08/05/asia/hong-kong-taxi-drugs-rehabilitation/ I am sure that you will get Gov support for this. LOL

I won't "advise" the rider of anything. This is a direct result of Uber's greed abd their race to the bottom. They wanted cheap, they got it. This is an issue that Uber's employees, not their independant contractors, need to resolve.

 

[Thelma & Louise (T&L)]

I am so sorry that you have chosen to read the post in the way that you have. It was not my intention - just passing on pax feedback, as delicately as possible and yes I did clumsily word it.
By the way I am also of ethnic heritage. So please do not presume who I am.

 

[UberSyd]

I am so sorry that you have chosen to read the post in the way that you have. It was not my intention - just passing on pax feedback, as delicately as possible and yes I did clumsily word it.
By the way I am also of ethnic heritage. So please do not presume who I am.

I'm not sure if you are racist or not... but i know many ethnic people who are very racist.. even to other ethnic people.. one ethnic is better than the other ethnic and so on. So that part of your comment doesn't really prove anything... but this is a forum and if you wrote something that appears racist it is all people have to base the comments they reply on.

 

[hit and miss]

We are all racists to some point. Social studies have proved it. Asians , Blacks , Whites all have views and prejudices of others. The politically correct refuse to acknowledge this, and no amount of legislation is going to change peoples feeling to each other . The facts are though that people will lie, beg and steal , throw passports over board, hide(as is case in France with illegals in shipping containers) and even become violent to get into white western countries, then when in white western countries some with religious agendas then try to change the country that was kind enough to let them stay. They see us as a better place to be, but as soft and weak, willing to use our anti discrimination laws against us, we have some merit then and reason to be racist as we have by their own actions a superior way of life.

 

[ChicagoHeat12]

No one cares

 

[Backdash]

By the way I am also of ethnic heritage. So please do not presume who I am.

I do not presume to know who you are or anything about you.
Your comment struck me as odd since every person on the planet is of ethnic heritage.

 

[UberNow]

Such a racist post... ITs not even worth responding to... As a sexist and racist female drive I actually would be delighted if you get more of those morons driving you when you choose to take an Uber.. As you dont deserve any better

[As a sexist and racist female drive I actually would be delighted if you get more of those morons driving you when you choose to take an Uber.. As you dont deserve any better]

Do you mean you are the racist female driver or the OP?

Yes, the OP post does smack of racism. I've had smelly riders from both white and ethnic. If they stink, they stink, regardless of race and colour.

 

[UberNow]

I am so sorry that you have chosen to read the post in the way that you have. It was not my intention - just passing on pax feedback, as delicately as possible and yes I did clumsily word it.
By the way I am also of ethnic heritage. So please do not presume who I am.

Everyone here is of ethnic heritage except the Aborigines.

 

[UberNow]

I'm not sure if you are racist or not... but i know many ethnic people who are very racist.. even to other ethnic people.. one ethnic is better than the other ethnic and so on. So that part of your comment doesn't really prove anything... but this is a forum and if you wrote something that appears racist it is all people have to base the comments they reply on.

[but i know many ethnic people who are very racist.. even to other ethnic people.. one ethnic is better than the other ethnic and so on.]
The above is true.

 

[UberNow]

It stands to reason that some ethnic drivers must receive low rating due to being in the wrong racial group.

 

[secretadmirer]

oh for petes sake, when someone(s) mentions someones race/gender/ or this or that they always cry racism. thats not what i call racism, an example would be "i refused to pick someone up because they were such and such, now that would a racist comment. Im part irish/jewish and i could care less if someone made fun of it. thank goodness for shows like seinfeld and curb your enthusiasm.

 

[Avago]

So back to the OP
Yes drivers should drive in a manner that is legal, not drunk, have clean vehicles and themselves as well as not harassing the riders...
Well those are all a given, so how does Uber, if drivers as described above who got through the recruitment process get weeded out before they cause real damage ?