[UberAero]

Hi everyone, I've been lurking a bit. I was driving in orange county, picked up a pax. We start talking and I ask him where we're headed and he tells me that he needs to get to a hotel. As I'm exiting the freeway the ride cancels and the Pax tells me that his phone died and that it must've canceled the ride. Knowing that this is bs and the app doesn't work this way I dropped them off at the nearest safe corner. I reported him to uber in the hopes that if he tries it with someone else and they also report him, it will get him kicked off the service.

Has anyone else had a Pax try to pull this?

 

[UberAero]

Yeah, the guy probably gets away with doing that to new drivers. Uber won't going to deactivate hem.

I figured as much but I figure that at least some new driver might read this and be aware that the app doesn't cancel rides when the Pax phone dies.

 

[UberAero]

Yes you did the right thing. Ride cancels then it ends too.

Curuous when did it cancel? Was it in beginning of ride or towards end?

Phone dying that ended ride Is such bs

We were just about to end the ride. The destination was maybe a mile after the exit? I'm guessing he thought that the app would just charge him a 5 dollar cancelation fee.

 

[UberAero]

How long was ride? What did he say while dropping off?

Not even 8 miles. Took about 10 minutes.

My phone says ride canceled
I ask the rider what happened
Rider said that his phone died and that must've canceled the ride.
I tell him that I'll have to drop him off at the safest place I can.
He starts asking me how far away his destination is.
I give him some bs about how I don't know since the ride was canceled, so was the destination.

 

[UberAero]

How convenient phone dies toward end of ride. Did you see his phone to see it really died lol?

No, I didn't see a reason to. I'm pretty sure that he was just lying about that though because usually phones make a sound when they turn off.