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Uber has a secret database of passengers who consistently low rate their drivers. The company will deny the existence of this database much less reveal what they intend to use it for. Some speculate that it is being sold to other service companies and retailers and some have suggested it is part of a marketing study or being used by behavioral scientists and sociologists. Apparently consistent low rating of service workers is symptomatic of mental illness and may be a red flag for someone with a psychopathy.