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Discussion Starter · #1 ·
We, in Austin, have one rideshare advantage that almost no other city has ... we have an alternative to Uber & Lyft ... with RideAustin.

Now that both Uber & Lyft are "cooking the books" and starting their own versions of paying the driver based on a different fare total than they are collecting from the pax (see article > https://goo.gl/sQebMo) ... it's up to us (all of us) to promote RideAustin to every pax from U/L and to everyone we talk to.

Not only does RA give drivers more money for the same trip ... but it's significantly harder for non-Austin drivers to apply for and start driving for RideAustin.

I bring up RideAustin in conversation with every pax ... and you should too.

It's time to funnel pax from Uber & Lyft to RideAustin.
 

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Have been doing this for awhile.

Had one pax yesterday that builds mobile apps for non-profits and we chatted about not giving to the big guys (goodwill, Redcross etc) as they overpay their execs etc.

Asked her why she wasn't using RA over L, said it's hard to get a RA out in RR/Pville, but then said she hasn't tried the app in a year. Explained the deal to her and hopefully made a dent, meant to rate her nontipping ass down to 1 star but waited past the 24h mark.

Had another pax tell me he always checks to see who's cheaper, told him none of those estimates include all the BS fees U/L add on. Said Lyft was running a special to cover the first $15 of his ride for the next $200 in rides...making it harder for them to switch.

Biggest problem I see is migrating the cheap ass bottom basement pricing types over as they don't tip, but at least we're getting ~20% more per ride.

Got to love those loyal RA true Austinites who appreciate the drivers and tip.
 

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Just don't see most of these entitled pax in Austin switching over to the point it makes a big enough difference, just not something I am passionate about with a ratio for these people to conform, this job without a lux ride at higher rates is worthless after the new surge rates kick in with U/L, if the people of Austin haven't gotten it by now...what are the odds they ever will? People want cheap and fast and in their mind reliable. With so many people willing to drive at any rate U/L will still dominate as much as I wish it wasn't so. I am glad they will roll out the new surge rates as it will give me the final excuse not to drive for peanuts (even though I already am) but when you have an old car that's paid off it's hard to care because it's so easy to do haha

Best of luck having people see the light that RA is the way to go and hope it is profitable for all that drive RA in the future.
 

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The problem with ride austin (from a driver standpoint) is that they lack any kind of long pickup commission. I prefer to use them when I’m in an area where there are other drivers and I am not going to get pinged for a trip that has a pickup > 5 miles away. The area where I live I tend to get requests from Lakeway and other areas which would entail a 10 mile drive to maybe pick up one or 2 mile fare... worth it with Uber but not Lyft or RA. This also happens late at night where I will continually get pinged for trips with RideAustin that are more than 15 minutes away . I’ve brought this to RAs attention and ask them if they could maybe put a long distance pick up fee in the app but they don’t seem interested .
 

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I care about rating pax.

How do I go back and rate pax in Lyft after the ride ended and w/I’m 24 hrs.?

Immediately on ending a ride, the driver app only leaves the rating option up briefly (about 3-5 secs.) and often times, not long enough to provide an accurate rating.

I really don’t care what level of understanding the pax have of the whole rating thing. That’s not my concern. My concern is to accurately rate pax.

For example, on Monday (I know, beyond 24 hours) I picked up a pax who smelled strongly and unpleasantly. That smell would have been in my car for future pax to smell, unless I took care of it. To take care of it required time and effort away from driving and earning.
 

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Your view after 6 years of ridesharing makes nothing of a difference, but I want to help you feel it does lol, some other driver will pick up the pax you low rated, and if they (the pax) feel they aren’t being picked up a new credit card fixes it to 5.0 (get real man)
 

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I just want to rate pax accurately. Every once in a while, a pax is not 5-stars and I want to reflect that.

Its not my concern how pax can game the system to get back to 5-stars or how ants can try to rate pax 1-star to push them to other platforms. None of that is my concern.

On occasion, I feel the need to go back in to the Lyft Driver app and rate a pax. That’s all. No theoretical discussion.

If you don’t know how to provide the steps to do what I originally asked, I hear your input, but it doesn’t address my concern that I stated clearly.
 

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I just want to rate pax accurately. Every once in a while, a pax is not 5-stars and I want to reflect that.

Its not my concern how pax can game the system to get back to 5-stars or how ants can try to rate pax 1-star to push them to other platforms. None of that is my concern.

On occasion, I feel the need to go back in to the Lyft Driver app and rate a pax. That's all. No theoretical discussion.

If you don't know how to provide the steps to do what I originally asked, I hear your input, but it doesn't address my concern that I stated clearly.
The damn new surge can't come fast enough, stupidity breeds through the woodwork.
 

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Stop raging with the 1 stars, it doesn't matter...it's 2018, shit has been broken since mid 16
Then why do you care so much. Freaking Lyft shill.

It matters in that I won't go pick up someone with an overly low rating and if more drivers downrate the cheap pax, maybe things will change.
At least I'll never drive them in the future so they can bleed another driver.

As to the re/rating of a pax on Lyft.
A few weeks/month back Lyft got rid of the 'rating pax' after the ride and went to automatically handing out 5 stars to all pax to 'save time' - sure - whatever.

You have to go to the earning page, bring up that ride, scroll down and you'll see a 'rate this passenger' button.
It will pop up the standard 1-5 star button.

I usually give them a few hours to tip before rating them down...unless they're straight up asshats - then they get downrated asap.
Unless they're good, hard working worker bees scraping by - but funny thing is most of those people tip.

On RA I have to send in a request to down rate the pax, which I do but rarely.
But I'm not sure if or how fast the ratings come into play on RA.
Had one the other day that was a pain in the ass, waiting until 4:55 minutes before getting in car type to go a mile.
One stared her on RA and about an hour later got a request to pick her up again.
 

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Discussion Starter · #16 ·
The problem with ride austin (from a driver standpoint) is that they lack any kind of long pickup commission. I prefer to use them when I'm in an area where there are other drivers and I am not going to get pinged for a trip that has a pickup > 5 miles away. The area where I live I tend to get requests from Lakeway and other areas which would entail a 10 mile drive to maybe pick up one or 2 mile fare... worth it with Uber but not Lyft or RA. This also happens late at night where I will continually get pinged for trips with RideAustin that are more than 15 minutes away . I've brought this to RAs attention and ask them if they could maybe put a long distance pick up fee in the app but they don't seem interested .
Uber & Lyft operated for years without compensating drivers for long pickups. And the fact that I am pocketing at least an extra 20% on the RA ride more than compensates me for the long pickup. Personally, I think that many pax will shun being charged extra just because the driver had to drive a long way to p/u the pax. In most cases, it's not the pax fault that the driver had to drive a long distance to p/u the pax ... it's more likely that there weren't enough RA drivers near the pax. Frankly, I'd rather not be compensated for long pickups and have the potential for more trips than to be compensated and lose the trip because the pax doesn't want to pay long pickup fee ... or worse RA hires 5K more drivers.

Last month Uber gave me a trip that was 18 mins away (actually was nearly 25 mins away) ... with no Long Pickup compensation ... only the "premium trip likely" (trap). I would have much rather driven 18+ minutes to p/u that trip as RA ... because I would have pocketed an extra $12 in trip fees.
 

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Uber & Lyft operated for years without compensating drivers for long pickups. And the fact that I am pocketing at least an extra 20% on the RA ride more than compensates me for the long pickup. Personally, I think that many pax will shun being charged extra just because the driver had to drive a long way to p/u the pax. In most cases, it's not the pax fault that the driver had to drive a long distance to p/u the pax ... it's more likely that there weren't enough RA drivers near the pax. Frankly, I'd rather not be compensated for long pickups and have the potential for more trips than to be compensated and lose the trip because the pax doesn't want to pay long pickup fee ... or worse RA hires 5K more drivers.

Last month Uber gave me a trip that was 18 mins away (actually was nearly 25 mins away) ... with no Long Pickup compensation ... only the "premium trip likely" (trap). I would have much rather driven 18+ minutes to p/u that trip as RA ... because I would have pocketed an extra $12 in trip fees.
Actually that's PICK UP PREMIUM LIKELY. But long pick up fee only apply to Uber x tho.
 

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Discussion Starter · #18 ·
Actually that's PICK UP PREMIUM LIKELY. But long pick up fee only apply to Uber x tho.
So, I would probably never see it. However, I still prefer RA rides to Uber or Lyft rides. The only thing that Uber & Lyft have over RA at this point is more riders ... but I've already benefited from other drivers promoting RA ... and hopefully, my promoting RA has benefited other drivers too.
 

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Jay Dean what are these new rates you are talking about. I took a 2 year break from driving and just now coming back so I am not in the know of recent/upcoming changes. Thanks for what ever info you can provide.
Read the main forums, across the nation there is going to be a snack instead of a surge, basically you will get a small portion when U/L takes the majority of the surge, and the pax (will not care) and the (new) driver will think of it as a bonus. Do some research on the new surge price changing, you will get a better understanding.

So, I would probably never see it. However, I still prefer RA rides to Uber or Lyft rides. The only thing that Uber & Lyft have over RA at this point is more riders ... but I've already benefited from other drivers promoting RA ... and hopefully, my promoting RA has benefited other drivers too.
By far the coolest quote of the year, and if other drivers and pax followed, we would make money.
 

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Uber & Lyft operated for years without compensating drivers for long pickups. And the fact that I am pocketing at least an extra 20% on the RA ride more than compensates me for the long pickup. Personally, I think that many pax will shun being charged extra just because the driver had to drive a long way to p/u the pax. In most cases, it's not the pax fault that the driver had to drive a long distance to p/u the pax ... it's more likely that there weren't enough RA drivers near the pax. Frankly, I'd rather not be compensated for long pickups and have the potential for more trips than to be compensated and lose the trip because the pax doesn't want to pay long pickup fee ... or worse RA hires 5K more drivers.

Last month Uber gave me a trip that was 18 mins away (actually was nearly 25 mins away) ... with no Long Pickup compensation ... only the "premium trip likely" (trap). I would have much rather driven 18+ minutes to p/u that trip as RA ... because I would have pocketed an extra $12 in trip fees.
You're missing a few points to what I was saying . The trip was not long it was getting to the rider that was what I wanted to be compensated for . Example : I got pinged for a trip to pick up somebody in Lakeway who was about 13 minutes away because I was the closest person . I took the trip with RideAustin and pick them up only to take them 1.5 miles . Total profit for me four dollars . That exact same trip with Uber would've netted me three dollars and some change ...Plus a $6.95 long pick up fee - $10 total. We both want the same thing and that is for rideAustin to succeed and everybody drive for them the only reason I'm even putting a post up is hopefully the people at RideAustin will see this and consider it again . as far as people not wanting to pay the pick up fee; if it's either that or the driver turn the app off and they don't have any options, then I disagree with you . By the way if it looks like a second grader wrote this response it's because I'm using Siri to dictate it while I'm driving .. she blows
 
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