I had them switch my account from Sydney based to Gong based a few weeks ago. Painful process. Their systems and people really aren’t helpful.
Just contact them and ask. And be prepared to be offroaded for hours to days. They might ask for your documents again. Fight the request if you value your dignity. Or have them ready if you need the money.
With fuber, being gong based is necessary to drive where I actually live. System limitation. And somehow I naturally gravitated to driving in the gong (mostly Shellharbour) anyway while on my way to Sydney on Fridays and on my way back to the country on Saturdays (typically). I’ve only been assaulted by a druggy paxhole once in Barrack Heights, and it was minor. Engine off. Get out. Hey Siri, call the police. Ride canceled. Mutual one star. Complaint to fuber. Paxhole allegedly had account suspended.
I didn’t really need to change Ola, but I figured I should as that’s where I drive and if they have promos there, I’ll take them.
While I’m not on Ola much due to the graveyard hours being so busy, the times I have been were unusually rewarding. Just yesterday I got an Ola ride from Wollongong Station to Otford from someone who just missed their train and wanted to go horse riding. Then two minutes later, right after I logged back onto Uber, I got a ride from Otford to Cronulla for a party of bushwalkers, one of whom had an injured knee, and none of whom wanted to wait for the train.
Not in the history of Otford has anyone got a match 200 metres away with a one minute arrival. Sure, they had been getting No Cars Found errors for 15+ minutes prior, but...