Joined
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12 Posts
Well, it's only my second week of driving and I've watched my 5.0 default rating plunge to 4.4 after just a few days of driving. I'd be more shocked had I not already read articles and watched videos on the subject of Uber's super-stringent rating system.
One line from a Daily Beast article on the subject stuck with me. "Passengers rate like they are using Amazon or Yelp". I'd have to agree. I'm sure a great many of them have no idea just how powerful those little stars are.
Now, bear in mind I do not dress in a suit and tie nor have a fully stocked snack and water bar in my back seat. I do NOT in fact know my town down to the last brick. I (when I remember to bring some) DO offer water, and I don't dress like a member of Marilyn Manson. If a passenger has a preferred way of getting somewhere, I turn the sound off on my app (doesn't work right half the time anyway) and rely on them to get us where they need to be. I'm never rude. I listen to their stories. I don't engage them in personal or political matters. I say "Good morning", "Thank you", and "Have a good one" to each of them.
I do realize and appreciate the idea of keeping the ranks clean of the rude, the confrontational.....avoiding poor representation of the brand. I get that and I'd say this is a good way of doing it. But the idea of cutting a good person just because not enough people 5-starred them every time is a bit excessive, especially since many are using this as a SOLE avenue of income - which thankfully I am not.
I got a friendly little reminder from UberLand that despite the fact that two riders 5-starred me last week (got tipped pretty generously too), I still had a below average score in their eyes. The very notion pissed me off at first, but then I thought.....
Okay, so I'm paying for my own gas to do with and they're taking the cut that they're taking. They call themselves a ride-sharing partnership, but lay down expectations that one might find with a chauffeuring service (which I would imagine pays infinitely better). Hmmm....not really worth getting mad over if they cut me.
That being said, I decided not to write the point-by-point response I was thinking of to UberCentral about my current lackluster performance under their banner. I'll just keep on keeping on until the day comes that I cannot log on anymore. I just decided to do this for a little extra cash on the side while enjoying driving my car (ya know.....like it says in the commercial).
Anyone else find their rating in a place you weren't expecting?
One line from a Daily Beast article on the subject stuck with me. "Passengers rate like they are using Amazon or Yelp". I'd have to agree. I'm sure a great many of them have no idea just how powerful those little stars are.
Now, bear in mind I do not dress in a suit and tie nor have a fully stocked snack and water bar in my back seat. I do NOT in fact know my town down to the last brick. I (when I remember to bring some) DO offer water, and I don't dress like a member of Marilyn Manson. If a passenger has a preferred way of getting somewhere, I turn the sound off on my app (doesn't work right half the time anyway) and rely on them to get us where they need to be. I'm never rude. I listen to their stories. I don't engage them in personal or political matters. I say "Good morning", "Thank you", and "Have a good one" to each of them.
I do realize and appreciate the idea of keeping the ranks clean of the rude, the confrontational.....avoiding poor representation of the brand. I get that and I'd say this is a good way of doing it. But the idea of cutting a good person just because not enough people 5-starred them every time is a bit excessive, especially since many are using this as a SOLE avenue of income - which thankfully I am not.
I got a friendly little reminder from UberLand that despite the fact that two riders 5-starred me last week (got tipped pretty generously too), I still had a below average score in their eyes. The very notion pissed me off at first, but then I thought.....
Okay, so I'm paying for my own gas to do with and they're taking the cut that they're taking. They call themselves a ride-sharing partnership, but lay down expectations that one might find with a chauffeuring service (which I would imagine pays infinitely better). Hmmm....not really worth getting mad over if they cut me.
That being said, I decided not to write the point-by-point response I was thinking of to UberCentral about my current lackluster performance under their banner. I'll just keep on keeping on until the day comes that I cannot log on anymore. I just decided to do this for a little extra cash on the side while enjoying driving my car (ya know.....like it says in the commercial).
Anyone else find their rating in a place you weren't expecting?
