[GILD]

uber now has new policy on tipping! Official on Uber.com Help.
There should be no reason a driver should not be able to put up signs, send texts, pass this info to passengers, or put tip jars in cars. This official stance will protect you from Uber firing you for doing these things. A good pro-bono lawyer would sweep the floor with them. So what should all drivers do now that policy is clear?

https://help.uber.com/h/d1a581ed-a0fb-4bf6-899b-020e26fb613d
Tip solicitations
As independent contractors, drivers may request tips at their discretion.

Drivers care about rider ratings and do their best to create an ideal trip experience. While Uber does not require riders to offer drivers a cash tip, you are welcome to do so. Should you choose to tip, your driver is welcome to accept or decline.

Please note that the trip fare charged to your payment account does not include a gratuity.

Where available, uberTAXI is an exception. uberTAXI connects riders with licensed yellow cabs and includes the option to set the gratuity percentage added to your trip fare.

AND

https://help.uber.com/h/8459a496-5ed2-4f9d-b15c-d8afd9ccf34f
Can I tip my driver with the app?
The Uber app does not include a tip when billing you for a trip fare.

In most cities, Uber is a cashless experience. Tipping is voluntary. Tips are not included in the fare, nor are they expected or required.

As a rider, you are not obligated to offer your driver a gratuity in cash. If you decide you would like to tip, your driver is welcome to accept.

Where available as a vehicle option, uberTAXI is an exception. uberTAXI connects riders with licensed yellow cabs, and includes the option to set a gratuity percentage added to your trip fare.

AND

https://help.uber.com/h/f7385bf5-1748-4fd0-a57f-3d9b62facc45
Can the Uber app tip my driver?
The Uber app does not include a tip when billing you for a trip fare.

In most cities, Uber is a cashless experience. Tipping is voluntary. As a rider, you are not obligated to offer your driver a gratuity in cash.

If you decide you would like to tip, your driver is welcome to accept.

Where available as a vehicle option, uberTAXI is an exception. uberTAXI connects riders with licensed yellow cabs, and includes the option to set a gratuity percentage added to your trip fare.

 

[GILD]

What if we send a text to each passenger that says:
"Uber policy on tipping is entirely discretionary, same as you would a cab driver.
All tips must be in cash as uber app does not have a way to add tip.
Your driver appreciates any and all gratuity for the service they provide.
http://money.us/1YQbySW

not only that, but a sign in car and tip jar.

Jar reads "thankyou!" with seed money in it.

sign reads same as text you send before picking up passenger.
"Uber policy on tipping is entirely discretionary, same as you would a cab driver.
All tips must be in cash as uber app does not have a way to add tip.
Your driver appreciates any and all gratuity for the service they provide.
http://money.us/1YQbySW
https://help.uber.com/h/d1a581ed-a0fb-4bf6-899b-020e26fb613d"

 

[GILD]

I think it is really interesting, we should all be asking for tips. Watch this video.
http://money.us/1YQbySW

 

[GILD]

Any Uber driver without a TIP cup or Tip jar is leaving money on the table. about 20% a day. so you make $75 or you make $90 with tips. each day. Put a tip jar. explain tipping to passengers. Most still think it is included in ride. It is not.

 

[LAuberX]

Yep, same old Uber.

 

[wk1102]

Tipping is voluntary. Tips are not included in the fare, nor are they expected or required.

This pisses me off so much... not expected, that is just aso misleading as them saying the tip is included.

 

[GILD]

As independent contractors, drivers may request tips at their discretion. Right from UBER. So maybe we should all request prior to pickup $10 tips? cant hurt our ratings because you cant rate if ride is canceled. Uber just need to put tipping in app and quit with the BS. Or raise rates to double.

 

[Bill Collector]

Gonna start asking for tips before starting the trip. If they balk out, cancel. Especially for the rides that take you to boonies.

 

[simpsonsverytall]

If you are going to 'hard sell' your pax with a tip-txt , may as well make it pro:

(Change 'Mike' to Pax name)

 

[easteuropeboy]

Gonna start asking for tips before starting the trip. If they balk out, cancel. Especially for the rides that take you to boonies.

Just send them a text before pick up That please remember that tip is not included in your fare etc

 

[easteuropeboy]

Something like this : Your uber driver Rat is here .Please remember that tip is not included in your fare ...

 

[Ubernic]

If you are going to 'hard sell' your pax with a tip-txt , may as well make it pro:

View attachment 52691
(Change 'Mike' to Pax name)

This is on the top 10 list for things to do that make your rider the most uncomfortable.

 

[easteuropeboy]

This is on the top 10 list for things to do that make your rider the most uncomfortable.

And how about driving with the stranger ? Riders don't care about us Drivers than why would I care about their comfort???

 

[simpsonsverytall]

This is on the top 10 list for things to do that make your rider the most uncomfortable.

I don't do the tip-txt thing.

I do the 'soft sell' tip cup in the console. Never had a Pax act offended from it. Have seen a tip increase.

I think if you did the 'hard sell' tip text, you would get more tips, but you would have some awkward unpleasant rides, and your ratings would plummet.

Interested in seeing more of that Top 10 list

 

[easteuropeboy]

I don't do the tip-txt thing.

I do the 'soft sell' tip cup in the console. Never had a Pax act offended from it. Have seen a tip increase.

I think if you did the 'hard sell' tip text, you would get more tips, but you would have some awkward unpleasant rides, and your ratings would plummet.

Interested in seeing more of that Top 10 list

What do you think about text reminder that tip is not included?

 

[reg barclay]

I don't do the tip-txt thing.
I do the 'soft sell' tip cup in the console. Never had a Pax act offended from it. Have seen a tip increase.

Did you notice any rating drop since you had the tip jar?

 

[MikesUber]

If you are going to 'hard sell' your pax with a tip-txt , may as well make it pro:

View attachment 52691
(Change 'Mike' to Pax name)

Don't ever, ever go into sales. Wow.

 

[ChortlingCrison]

Uber is only to blame themselves for this. I don't think it's the best idea to have a tip sign or solicit tips, but there's no need for uber to say "there's no need to tip".

If uber just raised the rates to what they were originally we wouldn't be having this discussion.

 

[simpsonsverytall]

Did you notice any rating drop since you had the tip jar?

No.

Don't ever, ever go into sales. Wow.

shouldn't you be serving a customer

 

[Horsebm]

View attachment 52659

Yep, same old Uber.

Up to their same old shenanigans.