Now we have to take service dogs or be deactivated if complaint

You should be able to deny them for safety issues such as no restraint. No one wants a 40 lb projectile flying into the back of your neck in a accident. I find many people with service dogs as the worst people on this planet. They ruin it for the truly disabled.

A service animal is trained to lay on the floor of the backseat next to the rider. If the owner cannot properly control the service animal (i.e. keep it calm on the floor), then you have the option to not take the animal.

If the dog can't fit on pax lap then call another driver. Deactivate me, don't care. As a newbie I allowed a dog a come in from crap covered lawn and completely cover my rug with smelly fur. I told her she'd need to call another driver but the smell remained for the next 2 days.

Whiteorchids said:

Settlement today. Is this only blind people or service dogs for any disability?

People buy the service dog vest and patches on eBay so they can take their dog everywhere. People even buy this for pitbulls and are not service dogs. It's against the law to ask for proof or the disibility.

http://www.ocregister.com/articles/uber-714305-blind-service.html

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What do you mean "now"? You have always been required to take them.

Vests etc are not needed. So having them or not is beside the point.

There ARE pit bull service dogs by the way.

www.pitsforpatriots.org

Ya I have had 3 friends ask me about this today. Must have been on the news.

If it's a lap dog I mak take it or they better prove it is a service dog. Either way I may say I am allergic. Maybe I will have my doctor write me a note or write it myself

EcoboostMKS said:

What questions can a covered entity's employees ask to determine if a dog is a service animal?

A. In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? Staff are not allowed to request any documentation for the dog, require that the dog demonstrate its task, or inquire about the nature of the person's disability.

http://www.ada.gov/regs2010/service_animal_qa.html

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So anyone can get away with this if they know what to say? Is there a correct answer for #2?

I don't know what the problem is with dogs personally. Better behaved than most pax.

I dislike phony service dog owners, the dogs have nothing to do with it.

LA Dispatcher said:

So anyone can get away with this if they know what to say? Is there a correct answer for #2?

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Yes, that's correct. If they answer the questions, you have to go on their word. It's pretty much the honor system. I'd hope most people wouldn't fake a disability just to take Fido along for a car ride or to get them into places where dogs aren't typically allowed. That's pretty despicable in my opinion.

Lord Summerisle said:

I don't know what the problem is with dogs personally. Better behaved than most pax.

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I have two dogs sleeping next to me right now as I type this, but it's not my job to drive around someone else's pets. When it comes to pets, drivers have the right to choose if they want to risk the fur, clean up, allergies, etc.

When it comes to service animals, that's a different stories. The animal is not a pet, it's medical equipment and should be treated like that. If I owned a store, I wouldn't tell someone they can't come in because they're in a wheelchair. Same goes for someone with a service animal.

Fuzzyelvis said:

What do you mean "now"? You have always been required to take them.

Vests etc are not needed. So having them or not is beside the point.

There ARE pit bull service dogs by the way.

www.pitsforpatriots.org

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I know but some are not trained service dogs. They go online and buy a card, vest, and choice of patch, therapy or service. They are not real service dogs. They know in CA it is against the law to ask about what the dog does and owner disability. I don't want to take someone's personal dog not a certified service dog. My sister trains service dogs so I know about these fraudulent people claiming they are service or therapy dogs and if I get a complaint I will get deactivated.

Uber needs to pay more if I have to shuffle around some people who don't have clean dogs free of fleas and ticks. People will take advantage of this.

Most people heard about this today. Watch, more people will buy those vests from eBay. I only carry my own little mini dachshund in my little car.

If I see a blind or deaf or mute person I'll take their service dog but no pets

Whiteorchids said:

They know in CA it is against the law to ask about what the dog does and owner disability.

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But that's not correct. I posted the specific questions you're allowed to ask.

I have a bag of dog pampers in my trunk just in case,but let's be clear about something, as Uber has stated many times,we as drivers DO NOT WORK for Uber, we are independent contractors, and as such I am the President and Owner of my company and I am the one that pick the jobs I want to do and not Uber, my car isn't a Taxi, Bus or Limo, it is my car, the one I use to transport my little daughter around as well so if you bring a big ass dog and I think that is too much for my Prius it is my call, my car, my company. You are welcome to send and email complaining to my company [email protected]

When I went to the uber assist event a while back, they said you are not allowed to ask any questions. If someone says it's a service dog, you have to take their word for it.

I have no problem taking a legit service dog. Pets are annoying.

I would just respond with this"Oh I'm so sorry. I just got a call from my wife is an emergency. I need to leave now."

Uruber said:

I have a bag of dog pampers in my trunk just in case but let's make something clear, as Uber has stated many times,we as drivers DO NOT WORK for Uber, we are independent contractors, and as such I am the President and Owner of my company and I am the one that pick the jobs I want to do and not Uber, my car isn't a Taxi, Bus or Limo, it is my car, the one I use to transport my little daughter around as well so if you bring a big ass dog and I think that is too much for my Prius it is my call, my car, my company. You are welcome to send and email complaining to my company [email protected]

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You realize most taxi drivers are independent contractors too, right? Most are not employees. And to blow your mind even more, you're just as much of a taxi as any other taxi on the road. You do the same exact job. Your car just doesn't have stickers on them, but you're a taxi.

And all someone has to do is complain to uber and you're deactivated. So no more $4 rides with no tip for you.