Please help me out if anyone knows what is going on. I just started with Uber and once i got all my documents in and got the e-mail saying i was good to go I hit the road. Day one i didn't get any pings but i didn't really know where to go and I didn't go at a great time. I thought this was just my fault. I tried again today during the morning rush and still had no luck. After searching through some of the other threads here i tried to find myself on the rider app while i was online, but i didn't show up. I sent an email to the help email but all they said to do was update my phone, reinstall the partner app and restart my phone. NO LUCK. I went as far as to install the partner app on my girlfriends phone to see if there was something on my phone that was blocking me but I had the same problem. The app said I was online but my car never showed up on the rider app. If anyone out there has had this happen or has any idea how to fix it I would be forever in your debt.