[TheGuide]

Got a ping for a premium pickup this morning. I live in a sparsely populated area of the state, so it makes sense for me.
It was 11 miles and 26 min away.
I get there and he’s a no show.
I call, nothing.
I cancel and to my surprise I get paid from the moment I excepted the ping.
The full 11 miles and 26 min.
Sounds fair to me!

 

[xavy]

First time I hear about a pleasant surprise from uber, I thought you were gona say you got the standard $3.75 cancelation fee instead of getting paid for the miles

 

[adilakif]

Got a ping for a premium pickup this morning. I live in a sparsely populated area of the state, so it makes sense for me.
It was 11 miles and 26 min away.
I get there and he's a no show.
I call, nothing.
I cancel and to my surprise I get paid from the moment I excepted the ping.
The full 11 miles and 26 min.
Sounds fair to me!

Can you share screenshots please?

 

[MrChristopherK]

Got a decent one today... And he said he almost going to cancel...
"Premium Pickup Likely" = "Long Pickup Fee"

 

[LEO2112]

Got a decent one today... And he said he almost going to cancel...
"Premium Pickup Likely" = "Long Pickup Fee"

View attachment 229698

Just curious, from where to where?

 

[Suzuki-Uber]

all of my long pickup fees have been in the 20-30 cent range

 

[MrChristopherK]

Just curious, from where to where?

Hackensack to Franklin Lakes - then to Paramus... Just wish there was Surge...

 

[LEO2112]

all of my long pickup fees have been in the 20-30 cent range

Had my first one today, for a whopping $0.45.

 

[TheGuide]

Can you share screenshots please?

Here you go....

 

[SuzeCB]

all of my long pickup fees have been in the 20-30 cent range

Minimum fare rides? That's why. The pickup fee rolls into the minimum fare, and you only get the excess added on.

 

[reg barclay]

Minimum fare rides? That's why. The pickup fee rolls into the minimum fare, and you only get the excess added on.

In other words, if base/miles/minutes plus long pickup fee add up to less than minimum fare, you still only get minimum fare.

 

[LEO2112]

In other words, if base/miles/minutes plus long pickup fee add up to less than minimum fare, you still only get minimum fare.

I did an 45+ minute X ride into NYC yesterday at 2.6x surge. Took approx 10 minutes to get to pax due to the heavy rain & traffic though I was relatively close. Received a whopping $.45 cents "Long Pickup Fee" after netting approx $125.00...

 

[reg barclay]

I did an 45+ minute X ride into NYC yesterday at 2.6x surge. Took approx 10 minutes to get to pax due to the heavy rain & traffic. Received only $.45 cents "Long Pickup Fee" after netting approx $125 after Fuber fees...

The threshold for it to be a 'Long Pickup' is around 10 or 11 minutes (meaning you only start getting paid after 10-11 minutes of driving towards the pickup) which is why you got that amount. I think it's actually 11 minutes in NJ.