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No more than four people please

6390 Views 108 Replies 31 Participants Last post by GolferLA, Sep 10, 2015

Annapolis Ghostrider

Discussion Starter · Aug 30, 2015

No more than four people please
No more than four people please
No more than four people please

And they still keep piling in. I know I'm getting a one star for not allowing them 5 in the car, but that's fine. I guess this is the downside of late night weekend driving.

I guess I could cancel the trip right away right? Problem there is you have to get the six people out of the car. I had two people open my SUV back on their own and jump in. I was irate.

Reactions: 3

41 - 60 of 109 Posts

Wil_Iam_Fuber'd

· #41 · Sep 4, 2015

Tim54913 said:
If Uber is such a technology company why cant they add a step on the pax app that asks "How Many Passengers" and cut down on some of this bullshit?

They could, but this is really to our advantage that GUber does not. Think of it this way, everyone on the planet knows you can only fit 5 people in a 4-door sedan. So they order a 4-door sedan and stand there with 5 people on the curb anyway. Adding this "Confirm # Pax" button will not change this behavior.

As the Driver/IC, we control if/how many/which Pins we decide to transport. Be firm, and polite. But be firm. We only pretend to let the Pins think they are actually in control of these decisions. Many drivers make this evaluation curbside...Ultimately, I decide who rides with me not the Pins. Keep doors locked until you have made your decisions.

I may, given observed behavior/attitudes decide to only transport 1,2, or 3 Pins, or to specify which ones I will not transport. For example, the two standing upright can get in. The one sitting in his own vomit can not get in. "But it is your decision Mr. Pins, do you wish to accept this transport under these conditions, or do you prefer to cxl and book other transport. Your preference please?" I also suggest making these decisions based on your safety and profitability. Forget the ratings effects. After a few hundred rides they simply don't matter. And drunks often forget to rate anyway. Focus on making $ safely, not trying to outguess how one trip can affect your silly rating.

And to head off the question, over 2,500 rides in downtown Chicago. Not one email complaint or warning from GUBer on this issue. Zero. 100% success rate with this approach. Your car, your rules. Per our DA, we are only contracted to lift the Account Holders. The driver decides to accommodate, or not, their special requests such as additional pax/cargo etc. I know, right? Empowering.

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Micmac

· #42 · Sep 4, 2015

Annapolis Ghostrider said:
No more than four people please
No more than four people please
No more than four people please

And they still keep piling in. I know I'm getting a one star for not allowing them 5 in the car, but that's fine. I guess this is the downside of late night weekend driving.

I guess I could cancel the trip right away right? Problem there is you have to get the six people out of the car. I had two people open my SUV back on their own and jump in. I was irate.

How about 7 people in Prius

Wil_Iam_Fuber'd

· #43 · Sep 4, 2015

painfreepc said:
Have some respect for yourself and at the same time protect your rating:

Having to tell passenger, you can't do this or that = Cancel
3 or more for uber pool = Cancel
5 or more for my uberX = Cancel
Call or text, to ask "Where are you?" = Cancel
Call or text, with something like "your ETA was 4 minutes 5 minutes a go" = Cancel
Call or text to tell me i passed the location = Cancel
Call or text about wrong pin location, but don't acknowledge your mistake = Cancel
All passenger(s) under 18 yo = Cancel
Asking me to wait for friend that's still in bar = Cancel
call or text with directions to their location = Cancel
Telling me I could have been 1 minutes earlier if i had turned on the other street = Cancel
too many to list all, but you get the picture..

Or just stay at home and really lock in that precious 5* rating. LOL. This approach, mostly NOT.

Wil_Iam_Fuber'd

· #44 · Sep 4, 2015

Micmac said:
How about 7 people in Prius

Sure, I'll take the first 4 now and then circle back for the rest ya'll. Have the A/H wait so you can stay in contact. The holy grail of a 3-legged paid transport. Did it this past weekend. Easy peasy lemon squeezey.

Wil_Iam_Fuber'd

· #45 · Sep 4, 2015

Annapolis Ghostrider said:
No more than four people please
No more than four people please
No more than four people please

And they still keep piling in. I know I'm getting a one star for not allowing them 5 in the car, but that's fine. I guess this is the downside of late night weekend driving.

I guess I could cancel the trip right away right? Problem there is you have to get the six people out of the car. I had two people open my SUV back on their own and jump in. I was irate.

Keep doors locked until they acknowledge only 4 paxs will get in. Be patient a moment and let them cull the herd themselves. Be Polite. Joke back at them, every minute they dally the rider count drops by 1. 50% of the time they will decide 4 will ride. The other 50% they'll cxl and decide to order a larger vehicle. By now 5 min have elapsed and you can collect a $5SFR. If 4 get in, then complete that order and get paid. You are not getting a 1 star, so relax. They know they are trying to clown car you and get over. Smile back and know you are getting paid. Stars will not pay the fing rent. Fares pay the bills!

ginseng41

· #46 · Sep 4, 2015

Wil_Iam_Fuber'd said:
Sure, I'll take the first 4 now and then circle back for the rest ya'll. Have the A/H wait so you can stay in contact. The holy grail of a 3-legged paid transport. Did it this past weekend. Easy peasy lemon squeezey.

I've actually done this during times we have way too few drivers and they've been trying to get a car for hours. In all honesty, they usually ***** that they'd have to pay more. I've even had them threaten to call the cops on Mr for refusing to break the law.

Wil_Iam_Fuber'd

· #47 · Sep 4, 2015

Susicoozi said:
Thanks for the advice. I had 5 drunk students from Mexico get into my vehicle last night. They refused to get out and to keep from creating a scene w the cops I drove....big mistake! Jerks jumped out of my car in traffic,tried to snag my phone to rate the rider & gave me a 1 star rating....no tip for breaking the law. I wish there was a private site where we could out the jerks.....I'll have to find my mean get the f out of my car voice if this happens again. On the ATX blog the drivers are suggesting a rating code for bad riders/tippers...

Well, this be a lesson to you then. If they start the ride as ******'s, then they likely end the ride as ******'s. It won't get better enroute. You can report them in app, though GUber will not really take any actions. And then, since they jumped out mid trip, one could continue to the destination before ending trip.

But really, 5 got in because you allowed it to happen. And this is the result of that. What possessed you to do this? If someone tried to get into your car with his pet Tiger would you have permitted that? Not to mention the scene that would have transpired if the Cops decided to ticket you for over capacity. You are aware that the Terms of your DA REQUIRE you to operate your vehicle legally and obey all traffic laws and regulations. Right? GUber is specifically telling you to NOT transport over capacity and you do it anyway?

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Wil_Iam_Fuber'd

· #48 · Sep 4, 2015 (Edited)

ginseng41 said:
I posted about this on another thread but it's become such a problem in my town that I canceled 6 last night because of it. Most of the drivers will take these groups. We don't have xl so that's not an option. I asked the police what to do and they told me to get license plates of anyone I saw doing it to report to uber. One of the conditions in Virginia for uber being allowed to operate is that drivers aren't getting tickets for doing shit like this so they will apparently actually take action. I also learned that if you're in an accident, regardless of fault, you will be held liable if more people are in your car than seat belts are present. Educate the friendly ones, cancel the assholes and report the drivers who are stealing your money

Exactly so!

Wil_Iam_Fuber'd

· #49 · Sep 4, 2015

ginseng41 said:
I think you risk deactivation if uber finds out you won't take 4.

Is this something you "think" or something you "know"? If you know it, please cite the source. If you think it, consider re-thinking it. Read your Driver Agreement

Wil_Iam_Fuber'd

· #50 · Sep 4, 2015

Kevin Loughin said:
I've found that being polite and sincere has always worked. Case in point. Had a pickup at a local hot spot. Seven women come out, a bridal shower party. I was smiling and politely mentioned that I can only legally carry four, would they mind calling for a second car? They were like, yeah, sure, no problem.

A funny side note, the girl sitting up front was fascinated by my shifter, she'd never seen a manual transmission before and kept saying "wow" with big amazed eyes as I was shifting.

And that is how it is done. Perfectly executed lad! Get paid, get entertained, and get [email protected]'d ?? A GNuber with actual customer service skills, a rare breed here!!

ginseng41

· #51 · Sep 4, 2015

Wil_Iam_Fuber'd said:
Is this something you "think" or something you "know"? If you know it, please cite the source. If you think it, consider re-thinking it. Read your Driver Agreement

When you open the passenger app and start to order a trip it says "maximum passengers 4" for x.

Wil_Iam_Fuber'd

· #52 · Sep 4, 2015

ginseng41 said:
I've actually done this during times we have way too few drivers and they've been trying to get a car for hours. In all honesty, they usually ***** that they'd have to pay more. I've even had them threaten to call the cops on Mr for refusing to break the law.

So let 'em ***** then. These people can stand there all fing night. Or walk. If you can't close the deal on your terms, then cxl it, NP. As I said 50% of the time it won't work, but you still get the $5 SFR. Smile at them and enjoy the cup of coffee you will drink while they are waiting for the bus.

ginseng41

· #53 · Sep 4, 2015

Wil_Iam_Fuber'd said:
So let 'em ***** then. These people can stand there all fing night. Or walk. If you can't close the deal on your terms, then cxl it, NP. As I said 50% of the time it won't work, but you still get the $5 SFR. Smile at them and enjoy the cup of coffee you will drink while they are waiting for the bus.

If only it didn't end up costing me a fortune. Canceled 6 the other night after driving to get them. The $4 I got on 3 of themergency hardly covers mileage. Other 3 canceled immediately resulting in nothing. They remembered me from previous trips. Yes, my town is small enough that I get the same people multiple times in a week and they know most of the drivers will take more than 4 so it sucks.

Wil_Iam_Fuber'd

· #54 · Sep 4, 2015

ginseng41 said:
When you open the passenger app and start to order a trip it says "maximum passengers 4" for x.

Yes it does say that in the app.

Maximum is defined thus in Webster:
"noun, plural maximums, maxima [mak-suh-muh] (Show IPA)
1.the greatest quantity or amount possible, assignable, allowable, etc.
2.the highest amount, value, or degree attained or recorded.
3.an upper limit allowed or allowable by law or regulation.

Now where does it say, in the definition of "maximum", that an I/C can be deactivated for transporting less than the maximum? Again, Have. You. Read. Your. Driver. Agreement?

Wil_Iam_Fuber'd

· #55 · Sep 4, 2015

ginseng41 said:
If only it didn't end up costing me a fortune. Canceled 6 the other night after driving to get them. The $4 I got on 3 of themergency hardly covers mileage. Other 3 canceled immediately resulting in nothing. They remembered me from previous trips. Yes, my town is small enough that I get the same people multiple times in a week and they know most of the drivers will take more than 4 so it sucks.

I agree, this DOES suck. Try this approach next time. Take the ping then start your stopwatch. Don't move. Txt Pins to confirm location & # of pax. If they cxl after 5, then you get the SRF and didn't move. If they firm up then you should be able to fill the order. If they cxl'd immediately you lost nothing.

And for hayzoos sake, starting lobbying your other local drivers to stop being such totally dickweeds. A moving violation for this could result in a deactivation...wtf are they trying to accomplish? You could sit there one night off-line and snap the pics. Probably get a few dbags deactivated and the rest would get in line. There is simply no room in the platform for this behavior. It's totally reckless, dangerous, unnecessary, stupid, not to mention Illegal. Please, no professional driver would behave in this way and let 5 dumb aholes riders in a 5pax sedan.

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painfreepc

· #56 · Sep 4, 2015

Wil_Iam_Fuber'd said:
Or just stay at home and really lock in that precious 5* rating. LOL. This approach, mostly NOT.

Not everyone is written in stone there's obviously exception, if someone breaks an uber rule and tries to get away with it,
like trying to put 3 or more people in your car after requesting and Uber pool or saying something like "hey you passed me two times were you lost"

why do you want someone in your car that has already expressed that they think you are stupid, that has already disrespected you and is now being told they can't do something that they wish to do,

I have more respect for myself, my uber rating and my car there's an old saying in business "Not all money is good money"

Renaldow

· #57 · Sep 4, 2015

Susicoozi said:
I had 5 drunk students from Mexico get into my vehicle last night. They refused to get out and to keep from creating a scene w the cops I drove....big mistake!

If you have drunk pax in your car, illegally overloading it and acting like aholes, you really want to create a scene for the cops. The cops are your BFF's in that situation. The cops show up ask WTF is going on here, you say these drunk aholes won't get out of my car and are trying to get me to drive them illegally. Cops take care of it all, send you on your way. Was one talking about scoring coke? I think I heard them say that, but I didn't see it...

uberissohonest said:
by the way, and this applies to SOOO many different circumstances...IF THEY SAY' DON'T WORRY, I'LL TIP YOU GOOD!=I HAVE NO INTENTION OF TIPPING YOU SHIT.

Seriously, you have a better chance of them tipping you in magic beans.

ginseng41 said:
I posted about this on another thread but it's become such a problem in my town that I canceled 6 last night because of it. Most of the drivers will take these groups.

How do you know that most drivers will illegally take those groups? I'm sure there are drivers that will, but when a pax tells you "the other driver did it" it's usually a lie. Whenever I hear "the other driver..." I always tell them that maybe if they're lucky they'll get the other driver after I cancel. Then I drive away.

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painfreepc

· #58 · Sep 4, 2015 (Edited)

Wil_Iam_Fuber'd said:
Yes it does say that in the app.

Maximum is defined thus in Webster:
"noun, plural maximums, maxima [mak-suh-muh] (Show IPA)
1.the greatest quantity or amount possible, assignable, allowable, etc.
2.the highest amount, value, or degree attained or recorded.
3.an upper limit allowed or allowable by law or regulation.

Now where does it say, in the definition of "maximum", that an I/C can be deactivated for transporting less than the maximum? Again, Have. You. Read. Your. Driver. Agreement?

I apologize to the moderator in advance for the following comment to the poster.

Are you a troll or just playing stupid, it says "max size 4 people that means the client can have a maximum of 3 guests and self that equals a max of four passengers, the four people max message is on the client app not the driver App, you are expected by uber to have 4 seats available for your client.

You can easily spot the posters who have never been an uber client and never intend to use the service, imagine you order and Uber for yourself and three friends or family and this driver shows up and tells you "sorry I can only take three passengers request another car" this poster is a deactivation in progress,

I am an uber client I request an uber two or six times a week, if a driver pulled that s*** me, I would fire off so many emails to uber support, i would become that drivers worst CSR nightmare.

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Reactions: 1

GlavanizeR

· #59 · Sep 4, 2015

And on top of that, they are going 5 blocks away, wasting your time with a fare you get $1.5 after uber cut and fee.

Disgusted Driver

· #60 · Sep 4, 2015

Wil_Iam_Fuber'd said:
Yes it does say that in the app.

Maximum is defined thus in Webster:
"noun, plural maximums, maxima [mak-suh-muh] (Show IPA)
1.the greatest quantity or amount possible, assignable, allowable, etc.
2.the highest amount, value, or degree attained or recorded.
3.an upper limit allowed or allowable by law or regulation.

Now where does it say, in the definition of "maximum", that an I/C can be deactivated for transporting less than the maximum? Again, Have. You. Read. Your. Driver. Agreement?

From a logical point of view I believe you are correct, there is no actual number in my drivers agreement. I have however gotten communications from Uber stating that we are not allowed to have a ride along, it makes pax uncomfortable and we need to be able to handle 4 pax. Bottom line is that they regularly deactivate people for stuff that's not in the agreement and I'm sure that if people complain about a cancellation fee because you wouldn't take 4, the csr will take the fee right off.

With that said, totally agree that you shouldn't allow yourself to be blackmailed by the potential loss of precious stars.

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