That's no reason for a 1 star. They need to get rid of the 1 star. I have 400 ratings and 2 of them are unwarranted 1 star. Thing is, your rating means nothing. I have above 4.9 and get trash promotions.
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This is incorrect. Even if you 1 star you can still get the same person again.Consider yourself lucky. By giving you a 1 star she has blocked herself from being matched with you again. You can breathe easier now, my friend.
very difficult guys, we need to be fast and controled to take decissions, like yesterday I was waiting for a rider like 5 steps from the place because the street was very busy, she call me to ask me where i was, she whent to the oposite direction looking for my car, finally when she found me she got into the car asking me - why i did not pick her in front of the address - so this was the key phrase to cancel this trip before starting because this lady was already mad, secondly it was hot and she wanted to roll down the windows because she does not like ait conditionning, I have them locked, so she couln't do it, I just shut off the air conditionner, was a very bad trip, I complained to uber because I knew I would get bad rating. So never start a trip before knowing what is your passenger humor, if its bad just cancel and go off line
you can't cancel while in a trip :/
you can't cancel while in a trip :/
You can I'm pretty sure. I'll get back to you on that one if I can test it, But you can if you choose to end it earlier than maybe 1 km. I'm not 100%.very difficult guys, we need to be fast and controled to take decissions, like yesterday I was waiting for a rider like 5 steps from the place because the street was very busy, she call me to ask me where i was, she whent to the oposite direction looking for my car, finally when she found me she got into the car asking me - why i did not pick her in front of the address - so this was the key phrase to cancel this trip before starting because this lady was already mad, secondly it was hot and she wanted to roll down the windows because she does not like ait conditionning, I have them locked, so she couln't do it, I just shut off the air conditionner, was a very bad trip, I complained to uber because I knew I would get bad rating. So never start a trip before knowing what is your passenger humor, if its bad just cancel and go off line
you can't cancel while in a trip :/
But it is possible to cancel trips while underway. A few drivers have done this.
good idea thanks, i didn't tough before, like dropping off her, right away and going off line
I've cancelled 2 (or more) trips after starting them, pax were trying to go to Mayfield and Arcadia from LA/WeHo AT 6:30 AM MORNING RUSH HOUR, so not only would I be stuck in traffic getting to their destination, but then I'd be stuck somewhere that has shitty Uber options at rush hour if I wanted to come back towards LA. I started the ride, saw destination, and told them I was sorry but I needed to stay in the area because I had to go to my full-time job in 3 hours and their rides would have me stuck in traffic for 4+ hours.good idea thanks, i didn't tough before, like dropping off her, right away and going off line
Each time I told them they wouldn't be charged for cancellation (I cancelled as "do not charge rider") and I also advised that they should let their next driver know immediately (as soon as ride request was accepted) that their destination was as far as it was so this same cancellation issue didn't happen to them over and over again.
They were a bit annoyed but glad they wouldn't be charged, plus we didn't rate each other so there's no worrying about bad ratings from each cancellation. But depending on how far you drive in the beginning (10 yards or less) you can simply cancel and have pax exit car. Just be polite and have a somewhat logical reason for not being able to proceed with their trip, don't charge them, and you'll be fine.
Do you have a LOT of rated rides? Normally a 1-star rating would significantly lower someone's total rating #, maybe you have so many ratings that the 1-star didn't really effect your total. That's great.
I got a 4-star rating from some asshat that I shuttled around like a GD chauffeur all afternoon while listening to his "poor little rich boy" childhood stories and figured he'd 5-star me since I basically became his therapist for the afternoon. Then he 4-starred my ass! Such a shitheel. Anyhoo, it lowered my rating and it made me want to hunt him down.
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