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She doesn't appear disabled.
That dog cannot do a service for himself.
I once had a pax with a service dog. She was blind. It was very clear the dog was trained, was her companion and I never hesitated accommodating them both in my car.

What really missing in these tweets is:
1. She must tell what the disability is
2. She must tell how the dog is helping her.

As drivers, we have to ask these questions if it is not evident that the dog is a service dog.

CORRECTION: " the only questions we may ask are:
(1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform"
 

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***** betta have that paperwork. Also, we don't have to do it cause we aren't employees, right?
According to the email I received this morning, we're not supposed to ask for paperwork. I guess we are expected to take the pax at their word about service animals.

"SERVICE ANIMALS
The Americans With Disabilities Act, or ADA, requires you to accept service animals on rides. It also says you cannot ask a rider what their disability is or to show proof of disability or service animal certification.

These animals come in all shapes & sizes and are not always dogs. Not sure if a rider's animal is a service animal? Just ask! If they say yes, the ADA says you must accommodate them."
 

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She doesn't appear disabled.
That dog cannot do a service for himself.
I once had a pax with a service dog. She was blind. It was very clear the dog was trained, was her companion and I never hesitated accommodating them both in my car.

What really missing in these tweets is:
1. She must tell what the disability is
2. She must tell how the dog is helping her.

As drivers, we have to ask these questions if it is not evident that the dog is a service dog.
I wish that were true, but as a driver, you can only ask IF it's a service animal, not what it does, etc. Uber just sent an email about that last weekend. Here's what it said about service animals:

SERVICE ANIMALS
The Americans With Disabilities Act, or ADA, requires you to accept service animals on rides. It also says you cannot ask a rider what their disability is or to show proof of disability or service animal certification.

These animals come in all shapes & sizes and are not always dogs. Not sure if a rider's animal is a service animal? Just ask! If they say yes, the ADA says you must accommodate them.​
 

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Discussion Starter · #7 ·
According to the email I received this morning, we're not supposed to ask for paperwork. I guess we are expected to take the pax at their word about service animals.

"SERVICE ANIMALS
The Americans With Disabilities Act, or ADA, requires you to accept service animals on rides. It also says you cannot ask a rider what their disability is or to show proof of disability or service animal certification.

These animals come in all shapes & sizes and are not always dogs. Not sure if a rider's animal is a service animal? Just ask! If they say yes, the ADA says you must accommodate them."
Which basically means we are being forced to accept all animals in as long as pax doesn't mind to lie. Another step towards the robocabs!
 

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You can thank your politicians. Look, the ADA serves a valid purpose, problem is, it is so full of "left to interpretation" that it has become a joke. Many businesses have been forced out of business because of the ADA. Now you have everybody and their dog seeking to have their pet declared a service animal. Why? Because if you are flying somewhere and you want to take your German Shepherd, you have to pay the airline to take the dog. If you get the dog declared a "service animal", that means the airlines has to let the dog come onto the plane, free of charge. Who the hell isn't a little concerned about flying these days? So tell the doc you get nervous and you need "Fluffy", your crazy-ass pit bull, to help calm you and..... by the way doc, besides giving me a butt load of pills, can you please declare Fluff to be a service animal?
 

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Seriously you are going to reject someone with what we call an assistance dog? Have you any idea these people rely on public transport almost exclusively? The dogs are clean and well trained, get over yourselves the attitude shows you are shallow and immature, completely lacking empathy.
As everyone says lets hope it does not happen to you. Wonder what you might say then.
 

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Discussion Starter · #11 ·
Seriously you are going to reject someone with what we call an assistance dog? Have you any idea these people rely on public transport almost exclusively? The dogs are clean and well trained, get over yourselves the attitude shows you are shallow and immature, completely lacking empathy.
As everyone says lets hope it does not happen to you. Wonder what you might say then.
Nobody is complaining about real service animals here. Take a look at the instagram pictures in original topic and tell me that's a service dog.
 

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I think I'm developing an allergy as I'm typing this. From now on I'm allergic to all animals without service harness with handle.
I agree. Just because someone tells you their dog, cat, snake, kangaroo etc. is a "service animal" doesn't make it so. Ask to see the paperwork or leave their ass at the curb. Obviously if they are blind, their animal will be designated. I have no problem taking anyone with a service animal.
 

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Which basically means we are being forced to accept all animals in as long as pax doesn't mind to lie. Another step towards the robocabs!
The passenger can lie, but laws are catching up with that. In Florida, you can go to jail for it. I don't know how you do anything about it when you can't even ask, but it should at least dissuade some people from lying.

"The state of Florida has taken a stance and decided to do something about this issue. As reported by ConsumerAffairs.com, as of July 1, anyone who lies about having a guide or service animal could face up to 60 days in jail or pay a $500 fine. The law also punishes any merchant or business owner who denies anyone with a service dog, resulting in a $500 fine and 30 days of community service."​

From: http://www.pet360.com/dog/lifestyle...-face-the-consequences/XtLGAprf8E-DGoQuCXfITg
 

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Seriously you are going to reject someone with what we call an assistance dog? Have you any idea these people rely on public transport almost exclusively? The dogs are clean and well trained, get over yourselves the attitude shows you are shallow and immature, completely lacking empathy.
As everyone says lets hope it does not happen to you. Wonder what you might say then.
I think we are just talking about the fake ones and dishonest people passing off their French bulldog as a legitimate service dog.
 

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This is your Congress folks. The ADA is an example of what your government does for you. Pelosi said we have to pass it before we know what's in it. This is what you pay these people to do to you. Surely we all agree that service animals are important and provide assistance to those in need. However, everybody seems to have PTSD these days and that's all it takes. I believe in the need for legit folks to use legit service animals... but like all things US government, anything they create is subject to abuse.
 

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Seriously you are going to reject someone with what we call an assistance dog? Have you any idea these people rely on public transport almost exclusively? The dogs are clean and well trained, get over yourselves the attitude shows you are shallow and immature, completely lacking empathy.
As everyone says lets hope it does not happen to you. Wonder what you might say then.
Shanina Shaik is a model from Melbourne, Australia. Born February 1991 (24 years old)...
She moved to New York City when she was 17 years after being discovered by New York Model Management.
She resides in her own apartment with her dog Choppa (Choppathefrenchie).

Meet Shanina (out in the dusty sand of Burning Man):
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And her dog, Choppa:
Dog Working animal Plant Ear Window


Per US Dog Registry (http://usdogregistry.org/): "Service dogs help with performing a function for a person that is limited by a disability."

Per Uber: "The Americans With Disabilities Act, or ADA, requires you to accept service animals on rides. It also says you cannot ask a rider what their disability is or to show proof of disability or service animal certification."

However, the Department of Justice allows businesses to ask only two questions of individuals with service dogs:
1. Is the dog needed because of a disability?
2. What task is the dog trained to perform to mitigate the disability?

http://www.petful.com/service-dog-report.pdf

Maybe as service providers, we are limited to what we say to the client on the subject. However, the general public should take issue with liars and those abusing rights and services that are designed to help those who need it. Not to mention, there are circumstances where we, even as service providers, have a right to say no.
 

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Discussion Starter · #18 ·
What I don't understand is why the cars that park in handicapped designated spaces are required to have permit displayed, but somehow service animal certificate is so difficult to carry/have available on demand?
It started with blind people that are obviously disabled and do not need any other proof, but since so many others are jumping on the train now, laws have to be updated.
 

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What I don't understand is why the cars that park in handicapped designated spaces are required to have permit displayed, but somehow service animal certificate is so difficult to carry/have available on demand?
It started with blind people that are obviously disabled and do not need any other proof, but since so many others are jumping on the train now, laws have to be updated.
I think because then you are crossing over into HIPPA and it's privacy protection.
 

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According to the email I received this morning, we're not supposed to ask for paperwork. I guess we are expected to take the pax at their word about service animals.

"SERVICE ANIMALS
The Americans With Disabilities Act, or ADA, requires you to accept service animals on rides. It also says you cannot ask a rider what their disability is or to show proof of disability or service animal certification.

These animals come in all shapes & sizes and are not always dogs. Not sure if a rider's animal is a service animal? Just ask! If they say yes, the ADA says you must accommodate them."
I guess I hope she has documents if it comes down to Uber investigating and the driver being deactivated.

This dog is probably a therapy dog. Therapy being that she has anxiety and the dog calms her down.

(Ps to the mod, didn't call a member the b word, just the rider but I will watch my name calling. :))
 
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