Just wanted to see what i should expect. Was just laid off and have mortgage to pay and kids to feed. signed up to do uber for some extra$. Im in woodbridge area, what should i expect, when is the good times and any other info would be appreciated.
Thanks again for the feedback, just trying to support my family...
Hi Jay - this may help.
Uber best practices for safety, high ratings, and profit maximization.
• Don't even think about driving until you've purchased a commercial livery insurance policy. That'll run you about $4500 per year so you're going to be doing a lot of driving at first. But you really have no choice in the matter. Your personal insurance company is going to drop you if they learn you're driving for Uber. And the Uber contingent liability policy DOES NOT cover your medical claim or your property claim in the event you are involved in an at-fault accident.
• Dual channel dashcam. Don't ask why. Just get one and install it.
• Never pick up a pax with a rating lower than 4.7. (Jesus, how hard is it to be a 5-star pax? How about not being a ******bag?)
• Never respond to a ping more than 10 minutes away. (Yes, it might be a decent fare, but the odds are against you.)
• If you're traveling, never respond to a ping behind you.
• When you arrive at pickup location and pax is not present, DO NOT call or text the pax. Start a stop watch and cancel at 5:01 and move on.
• For the love of God, NEVER had out gum, candy, mints, water, etc. to paxs. There is no upside, it costs you money, and it creates more mess for you to clean up.
• If a pax leaves something behind in your car. DO NOT make the effort to return it. If you follow Uber's rules it'll actually cost you money and time to return it. If the pax needs it back, he/she will track you down through Uber. When that happens you can negotiate an appropriate fee to return the item. It doesn't matter what the item is - wallet, phone, eyeglasses, event tickets, clothing, jewelry, etc.
• ABC - Always Be Compensated. You're an independent contractor. Don't do anything without being paid. If you wish to run your car as a charity the folks over at Meals on Wheels would love to speak with you.
Some of these items may seem a little harsh to the new driver, but time and experience will show you that these practices not only work, but that they work very well. As a new driver, there's no value in re-inventing the wheel, as it were.