[reg barclay]

Got this about 30 seconds after accepting a ping.

Anyone know if the change is restricted to a small area, or if it could be a long way from the original one? I cancelled because I didn't know the answer to that, and had accepted it based on the original delivery address.

 

[Nats121]

Got this about 30 seconds after accepting a ping.

View attachment 670627

Anyone know if the change is restricted to a small area, or if it could be a long way from the original one? I cancelled because I didn't know the answer to that, and had accepted it based on the original delivery address.

Was it Eats? You were wise to cancel because who knows what you could have been stuck with. Even if the distance was similar you could have been stuck going to some horrible apartment complex with a zillion speed bumps and long walks to buildings that are poorly numbered.

It could be a bait and switch by a customer who lives at a place they know drivers don't want to come such as the aforementioned apartment complex.

I'm sure you know that Uber takes a hard line against cancelling orders after swiping "Start Trip" so you avoided having to do that.

 

[Heisenburger]

I'm sure you know that Uber takes a hard line against cancelling orders after swiping "Start Trip"

Please elaborate. I'm not aware of that to which you allude.

 

[Nats121]

Please elaborate. I'm not aware of that to which you allude.

When a driver cancels a delivery after swiping "Start Delivery", Uber will cancel the order outright. They will NOT dispatch the order to another driver even if the food is still hot and fresh at the restaurant. Uber takes a loss on the food.

 

[Heisenburger]

and had accepted it based on the original delivery address.

You get the address on the offer itself? Lucky!

Not here in Georgia. Address only shown after starting trip.

 

[Heisenburger]

When a driver cancels a delivery after swiping "Start Delivery", Uber will cancel the order outright. They will NOT dispatch the order to another driver even if the food is still hot and fresh at the restaurant. Uber takes a loss on the food.

But what's the hard line you stated?

 

[reg barclay]

When a driver cancels a delivery after swiping "Start Delivery", Uber will cancel the order outright. They will NOT dispatch the order to another driver even if the food is still hot and fresh at the restaurant. Uber takes a loss on the food.

And the driver gets flagged. Which can probably lead to account deactivation if done repeatedly.

I did it once about a year ago. Then got flagged. My car broke down mid delivery. I should have probably gone through support to cancel.

 

[reg barclay]

You get the address on the offer itself? Lucky!

Not the exact street address. Just approximate (e.g, Main St and 52nd). You don't see that?

 

[Nats121]

And the driver gets flagged. Which can probably lead to account deactivation if done repeatedly.

I did it once about a year ago. Then got flagged. My car broke down mid delivery. I should have probably gone through support to cancel.

I don't think going thru support helps much if at all because Uber's pissed off about taking the loss on the food.

 

[Alltel77]

I've had one of these, I did text the customer in app and ask for the new address which was nowhere near what I accepted. I then cancelled.