Need Help Appealing Uber Deactivation
-
If you have joined UberPeople.net because your Uber account was hacked, you've likely been taken in by a scam. Please read this before starting a thread on this subject.
21 - 37 of 37 Posts
Joined
·
931 Posts
Any idea how long ago they started doing this? I never took a selfie for DoorDash ever.
Joined
·
14,214 Posts
They were specifically talking about Uber Eats
Joined
·
104 Posts
All others deactivated said they were not given a reason.....
Why would you be using two phones ..... something sounds hokey!
I mean I have two phones, one is solely for Uber/Lyft and so on ..... the other is a personal line that nobody gets.
I always keep the work phone in the work vehicle, it never comes into my house.
And the work vehicle is never garaged at my house either.
.
Joined
·
14,214 Posts
A lot of drivers have multiple phones. I have three
Joined
·
461 Posts
I have 2 phones and my second phone has helped me find people on it's gps when the Uber gps is incorrect.
Did it work for you or someone you know?
Joined
·
2,308 Posts
1. I used two phones in Houston because T-Mobile is horrible but decided to just stick with my ATT Go Phone instead because they investigated me for possible fraud with the switching of numbers to much.
2. There is no real way to appeal and you just need to accept you with grab the Pax or work for Hub or Dash instead.
Joined
·
1 Posts
JUST AS MY USER LIMITED BY NUMBER OF CHARACTER DESCRIBES IS ALL ABOUT ALGORITHMS FLOWS THEY DONT EVEN GIVE YOU A CHANCE TO TEACH THEIR ENGINEERS FEEDBACK TO WHAT THEY DO WRONG.
-DEACTIVATED IN NYC AFTER 4300 SOMETHING TRIPS AND 4.98 RATING
-MULTIPLE DEVICE USE ISSUE
-THEY INCENTIVES AND NOT SUGGEST OR DO SOMETHING AGAINST MULTIPLE DEVICE LOGINS BUT MULTIPLE DEVICES ONLINE LIMITATION WHICH TRIGGERS A MISSLEADING FEEDBACK REQUIRING A LIMITED SECURITY/FRAUD PROTECTION ASKING JUST FOR GOING OFFLINE ON ONE DEVICE TO BE ABLE TO GO ONLINE ON A SECOND. SO THAT MAKES IT LOOK LIKE ALL IS NORMAL.
-USE OF ADDITIONAL HELP AS A HOT SPOT MI-FI DEVICE EVENTUALLY CAUSING RANDOM TRIANGULATION ISSUES WHEN AUTOMATICALLY YOUR PHONE DEVICES DROP AND PICK BACK UP THE HOT SPOT CONNECTION ESPECIALLY WHEN THEY HAVE THEIR OWN DIFFERENT CARRIER HENCE GEOFENCE TRACKING AND VARIABLES BECOMING ADDITIONALLY DIFFICULT BY EVENTUALLY SWITCHING TOWER CONNECTION LESS OR MORE IN TURN WORKING AGAINST THEIR ALGORITHS,
-FACE RECOGNITION WORKING ALMOST PERFECT TILL YOUR PHONE FACING CAMERA FAILS, EVENTUALLY LEAVING THEIR ALGORITHM REQUEST IN LIMBO.
-SINCE YOU‘RE STILL OFFLINE BECAUSE SYSTEM IS WAITING TO AUTHENTICATE IT’S YOU YOU GO AHEAD VERIFY WITH THE SECOND DEVICE’S WORKING CAMERA AND YOU’RE ONLINE.
-THEN ONCE CAMERA PROBLEM SOLVED IF YOU MISTAKENLY PRESS THE MAIN PHONE TO GO ONLINE ALGORITHMS AGAIN DO THEIR JOB AND NICELY ASK YOU TO GO OFFLINE ON THE OTHER DEVICE
-YOU COMPLY AND THEN GET USED TO IT AFTER VERIFYING WITH YOUR SECOND WORKING CAMERA DONT EVEN ATEMPT TO GO BACK TO YOUR MAIN DEVICE AND ONLINE BEFORE OFFLINE ON THE WORKING CAMERA YOU JUST PASS VERIFICATION.
-SENDING YOU NO COMMUNICATIONS OTHER THAN TEXT MESSAGES MULTIPLE TIMES ANNOUNCING SOMEONE MIGHVE BROKEN INTO YOUR ACCOUNT FROM A DIFFERENT DEVICE BUILTS ON THE FLAGGING SYSTEM WHEN YOU ACTUALLY THINK THEIR PERFECT SYSTEM TRIES TO JUST HELP NOTIFYING YOU.
- VERIFICATION BECOMES HEATED AND MORE OFTEN TO THE POINT RAISES QUESTION MARKS YOU HAVE NO IDEEA WHY THAT YOU HAVE TO EVERY TIME YOU GO OFFLINE FOR A SHORT BRAKE A COFFEE, BATHROOM, TO THE POINT ANY TOGGLE ON/OFF ASKS FOR VERIFICATION. HENCE THEIR GEOFENCE LOCATION EVENTUALLY TRACKS MORE THAN GPS SINCE AFTER ALL THE DAMAGE AND DISSECTING WHAT HAPPENED TO YOUR ACCOUNT YOU FIND ALL THE EMAILS DESCRIBING IP ADDRESS AND LOCATION TO THE EXTENT WHEN I AM NOW SUSPECTING DUE TO MY FAILLED CAMERA THAT WASNT EVER EVEN TRYING ANYMORE TO GO ONLINE TRACKING MY GO AS FAR AS COLLECTING DEVICE MAC ADDRESS INFO ETC…
-REPEATED OVER 300 TIMES IN 1-2 MONTHS CAMERA FAILED ON THE MAIN DEVICE WHERE RECOGNITION WAS NECESSARY EVERY GO ONLINE PROCESS.
-EMAIL COMMUNICATION VERY IMPORTANT BUT EVENTUALLY COMES LATE DESCRIBING IN A CONFUSING WAY SAME TYPE OF NOTIFICATION AS A FRAUDULENT ACCESS TO YOUR ACCOUNT NOT REALLY DETAILING WHAT THEY SUSPECT AND FLAG. WHICH IS CRITICALLY WRONG AND AS BAD AS THEY HAVE SET THEIR SUPPORT TEAMS. INCLUDES HUNDREDS OF ADVERTISING EMAIL, FREE STAFF, UBER EATS ETC YOU GET LOST AND NEVER CAN KEEP TRACK UNLESS YOU’RE MORE PARKED THAN DRIVING EVERYDAY. OBVIOUSLY IT IS AN EXAGGERATION BUT IT COMES SO BAD AS YOU‘D REFER TO 100X JUNK REGULAR MAIL.
-COMMUNICATION MAIN CHANNEL SHOULD BE THEIR APP FOR IMPORTANT NOTIFICATIONS AS SUCH NOT THEIR USELESS SUPPORT BOOT PRESET MESSAGING.
-ONLY 3 SUCH EMAILS IF READ CORRECTLY AND IN DEPTH NOT JUST THE CONFUSING SUBJECT WHICH YOU ALREADY KNEW IS NOBODY ELSE AT A DIFFERENT LOCATION USING YOUR DEVICE CAN LUCKLY TRIGGER WHAT THEY ACTUALLY WORK ON BEHIND THE SCEENE NOT TO INFORM YOU ABOUT YOUR IDENTITY BEING STOLLEN BUT KIND OF RELATING TO WHAT THEIR ALGORITHMS FIGHT EACH OTHER AS FACE RECOGNITION VS GEOLOCATION THAT THEY GLADLY SUPPORT AS AN ISSUE LETTING YOU IN THE FIRST PLACE LOG INTO A SECOND OR MANY DEVICES. AND ALL THESE EMAILS COME AFTER THE DAMAGE IS ALREADY DONE I THINK BECAUSE IN 300 PLUS VERIFICATION, WITHIN 1-2 MONTHS CAMERA FAILED EMAILS ALL 3 WERE SENT IN THE LAST 2 WEEKS. THIS COMPLETES THE COMON SENSE THEIR SYSTEMS IS FIGHTING HARDER HENCE LOOKING AT MAC/IP/LOCATION/NEVER PASSING THE TEST ON THE MAIN DEFECTIVE DEVICE.
-ALMOST LOOSING MY TRAIN OF THOUGHT SINCE IS MORE LOGIC TO ALL THIS INTERACTION
-TRYING TO SAY THAT IF THEY WANNA DO ALL THIS SIMPLY THEY SHOULD NOT ALLOW MULTIPLE DEVICE SIGN IN JUST AS THEY DONT ALLOW MULTIPLE DEVICES ONLINE BY PROMPTING SIGN OUT NOT GO OFFLINE. THIS WOULD SOLVE LOGIC IN THEIR CODING WHICH FIGHTS FROM EVENTUALLY MANY SIDES FRAUD AND WHO KNOW WHAT ELSE IS BEHIND IT.
-CONCLUSION BEFORE I GET LOOSE MY TRAIN OF THOUGHT AGAIN IS AN ADVISE TO AVOID EVER BEING LOGGED INTO A SECOND DEVICE OR MORE, DON’T ACTIVELY USE A MI-FI HOT SPOT IF YOU DON;T UNDERSTAND CONNECTIONS SETTINGS ETC.
-WORSE, IF YOU’RE IN NYC WHICH REQUIRES A SECONDARY ACCOUNT TOTALY LEGGIT FOR THE REGION AS AN ENFORCED REQUIREMENT TO ME ABLE TO WORK IN THE SUBURBS (FOR WHO DOESNT KNOW NYC PICKUPS ARE NOT ALLOWED WITH A REGULAR ACCOUNT BUT A COMMERCIAL LICENSED DRIVER,VEHICLE,INSURANCE), YOU’LL BE OUT OF LUCK TWICE BECAUSE EVEN YOU‘RE SUBURBS ACCOUN WITH A SECOND VEHICLE, PLATED AND INSURED PRIVATELY HAVING NOTHING TO DO WITH YOUR TLC LICENSED ACCOUNT GET DEACTIVATED AS WELL WHICH I THINK IT MAKES SENSE SINCE THEY’RE GOING AFTER THE PERSON. SO GET SCREWED TWICE.
-SECOND ACCOUNT IS ANOTHER UBER MISGUIDED POLICY WHICH ESPECIALLY WORKS AGAINST THE MULTIPLE DEVICE SCENARIO YOU MAY HAVE AS IN MY CASE FOR HAVING SUCH SETUP NOT ONLY RUNNING LYFT AND EVERYTHING SEPARATELY. BUT THAT EXACTLY WHAT HAPPENS….YOU GO WORK IN NYC YOU HAVE YOUR SECOND, MAIN FAILED, YOU SIGN OUT OF YOUR SECOND ACOUNT TO VERIFY IDENTITY OF THEIR FACE RECOGNITION REQUEST, EMAIL ARE BEING SENT IN THE BACKGROUND ABOUT NEW DEVICE NEW LOCATION AND THE WHOLE STORY DESCRIBED ABOVE ALL SQUEEZES YOU INTO A CORNER TILL DEACTIVATION.
-STUPID POLICIES THEY DONT LISTEN JUST SO THEIR ENGINEERING TEAMS GET HELPED. THEY JUST THINK THEIR SYSTEM IS BULLET PROOF CAUSE FOR EXAPLE INSTEAD OF DOING WHAT LYFT DOES LETTING YOU ONLINE ON MULTIPLE DEVICES AND TRACKING EACH OTHER BEHIND THE SCEENE, WHICH I AGREE IS LESS SECURE/SAFE THEY HAVE THIS MASTER PIECE CODE THAT‘S SO PUMPED UP TILL ONE DAY AT THE TIME UPDATING IT WILL EVENTUALLY BLOW ON THEIR FACE FOR THE REINFORCEMENT CREATING ADDITIONAL BUGS THEY DONT WANNA LISTEN AND LEARN HOW TO FIX.
-DEACTIVATED IN NYC AFTER 4300 SOMETHING TRIPS AND 4.98 RATING
-MULTIPLE DEVICE USE ISSUE
-THEY INCENTIVES AND NOT SUGGEST OR DO SOMETHING AGAINST MULTIPLE DEVICE LOGINS BUT MULTIPLE DEVICES ONLINE LIMITATION WHICH TRIGGERS A MISSLEADING FEEDBACK REQUIRING A LIMITED SECURITY/FRAUD PROTECTION ASKING JUST FOR GOING OFFLINE ON ONE DEVICE TO BE ABLE TO GO ONLINE ON A SECOND. SO THAT MAKES IT LOOK LIKE ALL IS NORMAL.
-USE OF ADDITIONAL HELP AS A HOT SPOT MI-FI DEVICE EVENTUALLY CAUSING RANDOM TRIANGULATION ISSUES WHEN AUTOMATICALLY YOUR PHONE DEVICES DROP AND PICK BACK UP THE HOT SPOT CONNECTION ESPECIALLY WHEN THEY HAVE THEIR OWN DIFFERENT CARRIER HENCE GEOFENCE TRACKING AND VARIABLES BECOMING ADDITIONALLY DIFFICULT BY EVENTUALLY SWITCHING TOWER CONNECTION LESS OR MORE IN TURN WORKING AGAINST THEIR ALGORITHS,
-FACE RECOGNITION WORKING ALMOST PERFECT TILL YOUR PHONE FACING CAMERA FAILS, EVENTUALLY LEAVING THEIR ALGORITHM REQUEST IN LIMBO.
-SINCE YOU‘RE STILL OFFLINE BECAUSE SYSTEM IS WAITING TO AUTHENTICATE IT’S YOU YOU GO AHEAD VERIFY WITH THE SECOND DEVICE’S WORKING CAMERA AND YOU’RE ONLINE.
-THEN ONCE CAMERA PROBLEM SOLVED IF YOU MISTAKENLY PRESS THE MAIN PHONE TO GO ONLINE ALGORITHMS AGAIN DO THEIR JOB AND NICELY ASK YOU TO GO OFFLINE ON THE OTHER DEVICE
-YOU COMPLY AND THEN GET USED TO IT AFTER VERIFYING WITH YOUR SECOND WORKING CAMERA DONT EVEN ATEMPT TO GO BACK TO YOUR MAIN DEVICE AND ONLINE BEFORE OFFLINE ON THE WORKING CAMERA YOU JUST PASS VERIFICATION.
-SENDING YOU NO COMMUNICATIONS OTHER THAN TEXT MESSAGES MULTIPLE TIMES ANNOUNCING SOMEONE MIGHVE BROKEN INTO YOUR ACCOUNT FROM A DIFFERENT DEVICE BUILTS ON THE FLAGGING SYSTEM WHEN YOU ACTUALLY THINK THEIR PERFECT SYSTEM TRIES TO JUST HELP NOTIFYING YOU.
- VERIFICATION BECOMES HEATED AND MORE OFTEN TO THE POINT RAISES QUESTION MARKS YOU HAVE NO IDEEA WHY THAT YOU HAVE TO EVERY TIME YOU GO OFFLINE FOR A SHORT BRAKE A COFFEE, BATHROOM, TO THE POINT ANY TOGGLE ON/OFF ASKS FOR VERIFICATION. HENCE THEIR GEOFENCE LOCATION EVENTUALLY TRACKS MORE THAN GPS SINCE AFTER ALL THE DAMAGE AND DISSECTING WHAT HAPPENED TO YOUR ACCOUNT YOU FIND ALL THE EMAILS DESCRIBING IP ADDRESS AND LOCATION TO THE EXTENT WHEN I AM NOW SUSPECTING DUE TO MY FAILLED CAMERA THAT WASNT EVER EVEN TRYING ANYMORE TO GO ONLINE TRACKING MY GO AS FAR AS COLLECTING DEVICE MAC ADDRESS INFO ETC…
-REPEATED OVER 300 TIMES IN 1-2 MONTHS CAMERA FAILED ON THE MAIN DEVICE WHERE RECOGNITION WAS NECESSARY EVERY GO ONLINE PROCESS.
-EMAIL COMMUNICATION VERY IMPORTANT BUT EVENTUALLY COMES LATE DESCRIBING IN A CONFUSING WAY SAME TYPE OF NOTIFICATION AS A FRAUDULENT ACCESS TO YOUR ACCOUNT NOT REALLY DETAILING WHAT THEY SUSPECT AND FLAG. WHICH IS CRITICALLY WRONG AND AS BAD AS THEY HAVE SET THEIR SUPPORT TEAMS. INCLUDES HUNDREDS OF ADVERTISING EMAIL, FREE STAFF, UBER EATS ETC YOU GET LOST AND NEVER CAN KEEP TRACK UNLESS YOU’RE MORE PARKED THAN DRIVING EVERYDAY. OBVIOUSLY IT IS AN EXAGGERATION BUT IT COMES SO BAD AS YOU‘D REFER TO 100X JUNK REGULAR MAIL.
-COMMUNICATION MAIN CHANNEL SHOULD BE THEIR APP FOR IMPORTANT NOTIFICATIONS AS SUCH NOT THEIR USELESS SUPPORT BOOT PRESET MESSAGING.
-ONLY 3 SUCH EMAILS IF READ CORRECTLY AND IN DEPTH NOT JUST THE CONFUSING SUBJECT WHICH YOU ALREADY KNEW IS NOBODY ELSE AT A DIFFERENT LOCATION USING YOUR DEVICE CAN LUCKLY TRIGGER WHAT THEY ACTUALLY WORK ON BEHIND THE SCEENE NOT TO INFORM YOU ABOUT YOUR IDENTITY BEING STOLLEN BUT KIND OF RELATING TO WHAT THEIR ALGORITHMS FIGHT EACH OTHER AS FACE RECOGNITION VS GEOLOCATION THAT THEY GLADLY SUPPORT AS AN ISSUE LETTING YOU IN THE FIRST PLACE LOG INTO A SECOND OR MANY DEVICES. AND ALL THESE EMAILS COME AFTER THE DAMAGE IS ALREADY DONE I THINK BECAUSE IN 300 PLUS VERIFICATION, WITHIN 1-2 MONTHS CAMERA FAILED EMAILS ALL 3 WERE SENT IN THE LAST 2 WEEKS. THIS COMPLETES THE COMON SENSE THEIR SYSTEMS IS FIGHTING HARDER HENCE LOOKING AT MAC/IP/LOCATION/NEVER PASSING THE TEST ON THE MAIN DEFECTIVE DEVICE.
-ALMOST LOOSING MY TRAIN OF THOUGHT SINCE IS MORE LOGIC TO ALL THIS INTERACTION
-TRYING TO SAY THAT IF THEY WANNA DO ALL THIS SIMPLY THEY SHOULD NOT ALLOW MULTIPLE DEVICE SIGN IN JUST AS THEY DONT ALLOW MULTIPLE DEVICES ONLINE BY PROMPTING SIGN OUT NOT GO OFFLINE. THIS WOULD SOLVE LOGIC IN THEIR CODING WHICH FIGHTS FROM EVENTUALLY MANY SIDES FRAUD AND WHO KNOW WHAT ELSE IS BEHIND IT.
-CONCLUSION BEFORE I GET LOOSE MY TRAIN OF THOUGHT AGAIN IS AN ADVISE TO AVOID EVER BEING LOGGED INTO A SECOND DEVICE OR MORE, DON’T ACTIVELY USE A MI-FI HOT SPOT IF YOU DON;T UNDERSTAND CONNECTIONS SETTINGS ETC.
-WORSE, IF YOU’RE IN NYC WHICH REQUIRES A SECONDARY ACCOUNT TOTALY LEGGIT FOR THE REGION AS AN ENFORCED REQUIREMENT TO ME ABLE TO WORK IN THE SUBURBS (FOR WHO DOESNT KNOW NYC PICKUPS ARE NOT ALLOWED WITH A REGULAR ACCOUNT BUT A COMMERCIAL LICENSED DRIVER,VEHICLE,INSURANCE), YOU’LL BE OUT OF LUCK TWICE BECAUSE EVEN YOU‘RE SUBURBS ACCOUN WITH A SECOND VEHICLE, PLATED AND INSURED PRIVATELY HAVING NOTHING TO DO WITH YOUR TLC LICENSED ACCOUNT GET DEACTIVATED AS WELL WHICH I THINK IT MAKES SENSE SINCE THEY’RE GOING AFTER THE PERSON. SO GET SCREWED TWICE.
-SECOND ACCOUNT IS ANOTHER UBER MISGUIDED POLICY WHICH ESPECIALLY WORKS AGAINST THE MULTIPLE DEVICE SCENARIO YOU MAY HAVE AS IN MY CASE FOR HAVING SUCH SETUP NOT ONLY RUNNING LYFT AND EVERYTHING SEPARATELY. BUT THAT EXACTLY WHAT HAPPENS….YOU GO WORK IN NYC YOU HAVE YOUR SECOND, MAIN FAILED, YOU SIGN OUT OF YOUR SECOND ACOUNT TO VERIFY IDENTITY OF THEIR FACE RECOGNITION REQUEST, EMAIL ARE BEING SENT IN THE BACKGROUND ABOUT NEW DEVICE NEW LOCATION AND THE WHOLE STORY DESCRIBED ABOVE ALL SQUEEZES YOU INTO A CORNER TILL DEACTIVATION.
-STUPID POLICIES THEY DONT LISTEN JUST SO THEIR ENGINEERING TEAMS GET HELPED. THEY JUST THINK THEIR SYSTEM IS BULLET PROOF CAUSE FOR EXAPLE INSTEAD OF DOING WHAT LYFT DOES LETTING YOU ONLINE ON MULTIPLE DEVICES AND TRACKING EACH OTHER BEHIND THE SCEENE, WHICH I AGREE IS LESS SECURE/SAFE THEY HAVE THIS MASTER PIECE CODE THAT‘S SO PUMPED UP TILL ONE DAY AT THE TIME UPDATING IT WILL EVENTUALLY BLOW ON THEIR FACE FOR THE REINFORCEMENT CREATING ADDITIONAL BUGS THEY DONT WANNA LISTEN AND LEARN HOW TO FIX.
Joined
·
18,193 Posts
omg
i may never use another capital letter
i may never use another capital letter
Joined
·
13,460 Posts
WERD
Well, its a good thing i gues from my experience to give rides than delivering food, because rideshare us paying better than food delivery.
Joined
·
4,387 Posts
For the last couple of months I have been doing Uber Eats some occasional mornings and some occasional nights, so far I am not impressed, I can do $40 to $60 plus booked hours working early morning in the Inland Empire
Joined
·
4,387 Posts
I can confirm that they don't like us switching devices, I was using two devices and not really caring every time I got in the car which one I use for Uber or which one I use for lyft, so for the last few months I have been using one device for Uber and another device for Lyft and making sure I always use the same device, as a result I've only seen the facial verification may be twice a week at first I was getting it two to three times or more everyday,
For the last few weeks I have switched to using a split view on my 10-in tablet one side Uber and one side left so far still no bugging me with facial verification,
I now use the other 10-in tablets for waze navigation traffic information and as a speedometer in split view so my passengers can easily see how fast I'm going and the need for any detours, and for my personal use.
For the last few weeks I have switched to using a split view on my 10-in tablet one side Uber and one side left so far still no bugging me with facial verification,
I now use the other 10-in tablets for waze navigation traffic information and as a speedometer in split view so my passengers can easily see how fast I'm going and the need for any detours, and for my personal use.
21 - 37 of 37 Posts
