[UberMeansSuper]

Thank you for posting these. But as far as the cancels....are these causes for YOU to cancel or you think the passenger will cancel? Also, I take it we are not to pick up anyone under 18?

• His rules as to why he cancels rides. These are some of the things pax do that annoy us as drivers.
• Correct. Uber Terms of Service state requestor (person requesting ride via app/account holder) must be at least 18 years old and if minors are coming, someone 18+ has to be in the vehicle with them.

Why? What's wrong with telling you it's their 21st birthday? Am I missing something here?

• Lol well, if they are going to the bar, who cares? lol
• If they are coming from the bar... get ready for vomit!

 

[UberMeansSuper]

I am seeing one strange thing recently. Someone else calls for ride remotely and riders are different person and has no account with Uber/Lyft.

It make sense in some cases where employer gives free ride to their employers like care taker, baby sitter, escort girl. I picked up all 3 kind of person and dropped them at their given destination, not sure what is uber/lyft policy with this kind of rides. It's getting popular for employer as they can get cheap rides
compared to taxi for their employees.

I think that is what Uber refers to in their TOS as "third-party usage."

USER REQUIREMENTS AND CONDUCT.
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you.
​

I have read here of some drivers that will refuse to pick up if the pax isn't the account holder. I don't think Uber/James River would cover you if the account holder wasn't in the vehicle.

 

[UberMeansSuper]

I think what they mean is you can't give your info to another person and have them use it. But you CAN order a ride for them yourself and not be in the car. Except if they are under 18.

True, could be. With the exception of a corporate account, I fail to see why it is so hard for someone to download the app and just ask the would-be requestor to just provide them with their credit/debit card info.

I mean, it is just troublesome to call/text the account holder where you are and having them drop the pin and then guess-rate the trip at the end.

 

[UberMeansSuper]

1. If rider calls, text or gets in car complaining about anything, just cancel and uber on,

I have cancelled 1 ride since I started. I have no idea how you can cancel a ride when the guy is already in your car complaining ??

Also, on a lot of these cancels, you will surely be pinged out again as the closest driver. If you ignore pings too often, you could lose your job.

I am kind of new here and still learning

That's why you never start the ride until they're in your car and/or you are absolutely sure you want them as a passenger. Once you start the trip, sure, you can cancel, but you've now opened yourself to a 1-Star rating. But you are always able to stop a ride and ask them to get the f--- out of YOUR car.

Acceptance rate is important, but don't take unprofitable rides just because you're scared Big Brother will deactivate you. You're out here to make money, not lose it.