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I hailed an Uber X Monday morning. Thinking as a driver, I found an empty/legal pullover spot at a Franklin St address, just north of Washington St.
Text from Me: I'm on Franklin by the series of purple awnings (for Cosi Restaurant)
[pauses in between texts]
White RAV 4 Driver: I have arrived
Me: I don't see you.
RAV 4: I'm by the CVS. (a block east of my pickup point)
Me: I ordered Uber X and I'm right at the address I gave.
. . .
RAV 4: I'm on Randolph
In my head: Randolph? What is this, Uber Pool Express?
Time was short so I started walking north. The driver canceled and uber notified me that I'd be charged.
I walked another block and found another easy pickup point and ordered again. I looked up and the Red Camry driver had pulled over in front of me! I checked the plate, ID'd myself, got in. He was a Diamond level driver who got me to my location EARLY. I tipped 5 and rated him 5 while en route.
I disputed the cancelation fee. It was unnecessary to make my case. I was INSTANTLY refunded, no questions asked. I wonder, did the driver's no-show fee get rescinded?
Text from Me: I'm on Franklin by the series of purple awnings (for Cosi Restaurant)
[pauses in between texts]
White RAV 4 Driver: I have arrived
Me: I don't see you.
RAV 4: I'm by the CVS. (a block east of my pickup point)
Me: I ordered Uber X and I'm right at the address I gave.
. . .
RAV 4: I'm on Randolph
In my head: Randolph? What is this, Uber Pool Express?
Time was short so I started walking north. The driver canceled and uber notified me that I'd be charged.
I walked another block and found another easy pickup point and ordered again. I looked up and the Red Camry driver had pulled over in front of me! I checked the plate, ID'd myself, got in. He was a Diamond level driver who got me to my location EARLY. I tipped 5 and rated him 5 while en route.
I disputed the cancelation fee. It was unnecessary to make my case. I was INSTANTLY refunded, no questions asked. I wonder, did the driver's no-show fee get rescinded?