My First and Last Day with Uber Flex

5446 Views 25 Replies 7 Participants Last post by FAC, Jul 9, 2016

FAC

Discussion Starter · Jul 7, 2016

Uber Flex just arrived in Denver yesterday and today was my first and last day! I showed up with a pile of 80 boxes I was supposed to deliver. Som how I got them in my car. I asked them how they expect me to deliver all these in time. They said they are all close by. Which they were kinda. I had a group of packages in one area then drove 7 miles to deliver another batch of boxes. Then directed back to the same area 7 miles away where I started. Had a delivery where the person doesn't live there anymore. Wasted 30 min on phone with support finally told to return the box to amazon at the end of day. I mentioned there is no way I'll be able to complete all the deliveries. I was told to finish my deliveries.

Returned to the Amazon that's 20mles from me two hours on the dot after my block was finished to deliver my final non-deliverable package. I was told I'll only get paid for the four hour block. So I argued that I was told by support to complete my deliveries and come back to warehouse. So technically I should get paid. The guy mentioned he'd contact someone about it but can't promise anything.

Over 75 miles driving delivering packages for 6hrs. And stuck in rush hour on the way home. On one the hottest days of the year and my AC went out. Oh yeah the gps had me take the toll roads so had to pay additional $7. So I averaged less than $10/hr before expenses.

Flex makes Uber look like a dream job!

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Beantownboy01

· #12 · Jul 8, 2016

You should really reconsider. You had a bad route or bad first day. In the 30 routes or so that I've done, only 3 have lasted 4 hours or more. That includes the second I pull up to check in to the very last package. The majority lasts roughly 2.5 to 3 hours.

My first week recap was posted here: https://uberpeople.net/threads/my-amazon-flex-experience.77697/

My longest day was when I had 22 packages. Took about 4hrs and 20 mins and ended up in 4 towns. The most packages ever was actually today: 67 packages and took 3 hours and 3 mins (from check-in to returning to warehouse for undeliverable package).

Get the packages in the car quickly and get out of there. No clue how people spend 40+ minutes loading their car. Typically, start on the bottom right of the cart and work backwards and up. The top left of the cart is usually the first drop offs. Each route will have 5-8 chunks. Look at the numbers in top right of label, 0895, 0900, 0905, 0910, 0920, etc. The lowest will be the first set of deliveries and so on. All of the packages with these numbers will be delivered before the next chunk.

And for God's sake, stop knocking/ringing door bells. Simply select "left at front door". Of all the packages I've delivered, only 2 actually required signatures. Just leave them at the door, like every other package you've ever received.

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Beantownboy01

· #14 · Jul 8, 2016

Also, their navigation system does suck. At time it will give you inaccurate directions. At other times it will forget a package until the end to deliver that should have been delivered 2 hours prior. You will easily figure out how to detect these, look at the summary list, etc.

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Beantownboy01

· #20 · Jul 8, 2016

FAC said:
You nailed it! Thank god I had my iPhone with me so I could use waze. Is it possible for me to jump ahead if I look at my itinerary and notice they have a screwed up route and deliver packages later in the list before completing ones before them so I'm not wasting time and gas going back and forth?

Yes, you can skip deliveries. In the menu, click Itinerary. You'll see 3 options. The "list" option is the order of your route. You can select any one to deliver. The next package, however, will be the top of the list. So you'll have to keep manually selecting until you get in order.

If you are in neighborhoods you are unfamiliar with, select "map". It will show where all of your undelivered packages are. This was the easiest way to find a screw up.

But honestly, as annoying as this issue is, it's probably only about 10% of my routes that I have this issue. The rest are spot on in terms of order. The actual navigation though does suck at times. But you quickly learn it's flaws and adjust.

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Beantownboy01

· #21 · Jul 8, 2016

J.F.R. said:
My $00.02 this job is VERY EASY, only problem is securing full-time hours which is why I decided to pursue a more stable job with benefits.

Actually, you can get as many shifts as you want. It took a while, but I figured it out. I used to log on in the morning looking for open blocks to no avail. I figured out that they post open blocks at 10pm the night before. Since I figured this out, I have been able to pick up shifts every single day.

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