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124 Posts
Hey guys. Out of the blue I got this email. Anyone has a similar experience. I don't remember anything odd happening.
We are investigating a report from a rider on one of your recent trips. Your account has been placed on hold while we look into this report.
Please note that this investigation can only be completed by a member of our Incident Response Team and cannot be handled at a Greenlight Hub location.
Thank you for your patience while we look into this matter. You should expect to hear from a member of our team soon. If you have any information that you think would be helpful at this time, please let us know.
We are investigating a report from a rider on one of your recent trips. Your account has been placed on hold while we look into this report.
Please note that this investigation can only be completed by a member of our Incident Response Team and cannot be handled at a Greenlight Hub location.
Thank you for your patience while we look into this matter. You should expect to hear from a member of our team soon. If you have any information that you think would be helpful at this time, please let us know.