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Much easier for riders to know their rating

800 Views 4 Replies 2 Participants Last post by  Jack Malarkey
Uber is introducing a change in all places where it operates to make it much easier for riders to know their rating. The rider will now see their rating right under their name in the app's menu.

Here is the relevant part of their statement (https://newsroom.uber.com/ratingsupdate/):

Encouraging Better Rider Behavior

Drivers do their best to make Uber enjoyable and safe for their riders, and we expect that riders do the same for drivers. But many riders forget that their driver is also rating them, too, and things like eating in the car, slamming the door, or trying to pile in more people than seatbelts can impact whether it's a 5-star experience for drivers.

To give riders more visibility into how drivers are rating them, we're making rider ratings much more accessible in the app. Now, a rider's rating will be displayed right under their name in the app's menu. We hope this update will remind riders that mutual respect is an important part of our Community Guidelines.

(This change is already reflected in my rider app.)
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So they will more easily see their rating drop when we rate low. I always wonder how much retaliatory rating goes on. We will see if our ratings drop under the new setup.
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