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My rating is between:

  • 4.96-5.00

  • 4.91-4.95

  • 4.86-4.90

  • 4.81-4.85

  • 4.76-4.80

  • 4.71-4.75

  • 4.66-4.70

  • 4.61-4.65

  • 4.55-4.60

  • Less than 4.55

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Discussion Starter · #1 ·
Post your ratings and see the graphic distribution of all ratings across all markets.

Come back to update as it changes.

Post helpful hints to improve ratings.

List things to avoid doing that might hurt ratings.

I apologize, but I had to do it..., just to visualize the data... I am a data freak.

Let's all come back to update it regularly as it keeps changing.
 

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Discussion Starter · #5 ·
4.92 right now. Uber says if I get to 4.93 that I become one of their super special partners. Can't wait to find out what that means.
May I ask what kind of car you drive, what times of day/week you drive, who the main demographics for your pax are and what do you believe is the main reason for such a high rating?
 

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May I ask what kind of car you drive, what times of day/week you drive, who the main demographics for your pax are and what do you believe is the main reason for such a high rating?
2010 Lincoln MKS for uber black. I typically only put in about 10 hours max every week with uber. I drive full time though, but the majority of my income comes from outside of uber with my regular clients. I just use uber black when i'm not busy and looking to make some money. Some weeks i don't log in at all, but I drive pretty much every day.

My car is nice, clean, and well maintained. I offer water but 99% of the people i drive don't even take it. I wouldn't offer anything if i were driving uberx. I dress professionally - also wouldn't bother with if i were driving uberx. I typically know where i'm going even without the gps and I like to think people like me. I only talk when they initiate the conversation other than the typical "how are you" type question when they get in the car. I don't play the radio unless asked.

I'm in the hedge fund capital of the world around here, so i get a lot of those types. Work in Connecticut and live in NYC, so they get rides home in a car instead of taking the train. Also get people going to airports a lot. Sometimes regular people with short type rides, but not too often. Most of the rides I do are $120+ with or without uber.
 

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I usually drive Tuesday/Thursday evenings because of school and then pretty much the entire weekend. Done about 1400 rides with Uber, probably more with Lyft (Uber sent me a thank you for thanksgiving that's how I know). Rating has been steady between 4.84 and 4.86. Right now 4.85. People rate poorly. Most of them don't understand the system. When I tell them we have to be above 4.0 (just as part of conversation about other drivers) to stay active, they are shocked. Some rate 4 stars for good trip and expect a 5 star trip to have bottled water and such. Some rate poorly because the driver took a long time to get them because the idiots didn't check that the pin is 6 blocks away from them and the driver is sitting there for a few minutes before calling or texting them. Some rate poorly because they took that Uber drunk on a Sunday night and next time they use an Uber is Friday, a week later and they haven't rated the last week's Uber, so they either click 3 cause it's in the middle or because they don't actually remember the drivers they had on Sunday. A lot more things like that, very annoying.
 

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Discussion Starter · #9 ·
If you have an android phone, you can see your ratings live, as they happen!

The new android driver app shows you number of trips, rated trips, trips rated 5 star.

And these numbers update in real time.

After every ride you can check to see if there is a change. if you suspect a rider might have rated you low and you see you got a non-5-star rating, yes, you were right! Next time ignore or rate that pax low.
 

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Discussion Starter · #12 ·
If you have an android phone, you can see your ratings live, as they happen!

The new android driver app shows you number of trips, rated trips, trips rated 5 star.

And these numbers update in real time.

After every ride you can check to see if there is a change. if you suspect a rider might have rated you low and you see you got a non-5-star rating, yes, you were right! Next time ignore or rate that pax low.
Uber must be reading these boards.

Since I posted this, the android dashboard is not updating live. In the meantime, there was a real-time rider rating display. That too seems to be gone.

Maybe the ratings should remain obfuscated and as delayed as possible for both pax and driver in order to prevent retribution.
 

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I'm brand new to the Uber thing but in my opinion, if a driver doesn't have a way to see why a rider would rate them below 5 stars - and can't "fix" whatever seemed to be wrong to that rider, then this rating system is garbage.

I drove two days ago for the very first time and took one fare. Then yesterday did 18 runs. My rating is 4.5, according to my driver portal on uber's website.

How the hell am I supposed to know specifically how to fix any problems if they don't give that information? It's stupid if you ask me.
 

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Post your ratings and see the graphic distribution of all ratings across all markets.

Come back to update as it changes.

Post helpful hints to improve ratings.

List things to avoid doing that might hurt ratings.

I apologize, but I had to do it..., just to visualize the data... I am a data freak.

Let's all come back to update it regularly as it keeps changing.
uberxtampa wow that video of hilter talking about uber is very funny!
 

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Uber must be reading these boards.

Since I posted this, the android dashboard is not updating live. In the meantime, there was a real-time rider rating display. That too seems to be gone.

Maybe the ratings should remain obfuscated and as delayed as possible for both pax and driver in order to prevent retribution.
If uber is reading this and love to say " F*** u travis and ur company. F*** for making cheap ass rate..
 

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..weird just 6% got close to 5 and another 5.5 got below 4.5.. ;)

I used to drive Uber max 10 hs/week.
I stop driving for Uber after last cut, just go in/out to fish good trips (high rating, less than 5 minutes from my location).
My rating plumbed 10 days ago when a snob oriental girl put me 3 star for a misroute (traditional road was under reparation and I do now want to destroy my car)
Anyway, I'm planing cut uber completely for february and wait until further notice...
They send me the link to take the class but not willing to pay for drive for this suckers..
I drive in/out uber for more than a year...
 

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Yeah after they cut Jacksonville to .65 cents a mile AND upped my Commision to 25% because I changed cities, I stopped driving too. I only drive during special occasion for surge or around Georgia coast because it's still 1.60 a mile.. Not much business but I can chill at my house and wait for ping... They will keep losing high quality drivers ( I hope) I can't believe people will still drive for this little money.... Why are there still drivers in Detroit???!!! .30 cents a mile??!! Insane
 

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Yeah after they cut Jacksonville to .65 cents a mile AND upped my Commision to 25% because I changed cities, I stopped driving too. I only drive during special occasion for surge or around Georgia coast because it's still 1.60 a mile.. Not much business but I can chill at my house and wait for ping... They will keep losing high quality drivers ( I hope) I can't believe people will still drive for this little money.... Why are there still drivers in Detroit???!!! .30 cents a mile??!! Insane
I wonder what secret shoppers are finding out about the remaining drivers!
 
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