Uber's CEO had a rough ride while using his own company's car service, when he got into a shouting match with a driver who was angry over dropping prices and lower pay, a dash-cam video of the encounter shows.
App hack Fawzi Kamel and Uber boss Travis Kalanick raged at each other in San Francisco, after the driver claimed he was hurting for money because the company kept changing its business model and charging less and less for rides.
"I lost money - $7,000 - because of you," Kamel - whose dashboard camera caught the encounter - told Kalanick after he brought him to his destination on Feb. 5. "I'm bankrupt because of you."
"Bulls-," Kalanick retorted.
When Kamel tried to explain why lower fares have led to him making less money, Kalanick reacted angrily, telling Kamel that his problems are his own fault.
"You know what. Some people don't like to take responsibility for their own s-," Kalanick fumed, before slamming the door. "They blame everything in their life on someone else."
The angry scene, first reported by Bloomberg
, is the latest in a string of bad news that has come out of the company. In January, disgusted customers started the #DeleteUber campaign
after learning that the company kept sending cars to JFK Airport - where numerous refugees were being detained
- while the taxi industry was boycotting.
And last week, the company hired former US Attorney General Eric Holder
to conduct a review of sexual harassment claims at the ride-hailing service made by a former employee.
Before the argument started, Kalanick was in the back seat with two women, telling them that he makes sure every year is a hard year.
"If it's easy, I'm not pushing hard enough," he tells them.