Lyft reservation mechanics

When on Lyft, you end up constantly finding yourself going to scheduled rides that are already late, meaning you're picking up an angry customer.

This NEVER happens to me with Uber, only Lyft.

One thing I notice about Lyft reservations, aside from them being insanely cheap so drivers are a lot less inclined to take them, is that they require drivers to be online and by 15 minutes prior to the person's time. Where as with Uber, you must be online at 40 minutes, and they'll quickly give your ride to someone else if it appears you will be late within those 40 minutes. Uber will also go into "Pickup" mode and route you there a good 25 minutes before the reservation, where as Lyft always waits until that 15 minute mark they want you online by.

So essentially, Lyft has no way of knowing if you will be able to help this customer or not until the 15 minute mark, leaving very little time at all to re-route someone else to the pax when it becomes clear that the original driver won't make it.

It just seems as though Lyft needs to re-think how they do these, as well as how much they charge for them. Drivers are carving out an entire block of time to accommodate these reservations, and should be better compensated for it, and, just as importantly, put into better position to where they're not constantly awkwardly picking up already-late scheduled rides.

When you look at the Lyft reservation offerings, the fares are like 95+ percent of the $3 to $5 variety, so needless to say, most of those go unreserved, and the ones that do, more often than not get left hanging when drivers eventually cancel.