Hi
Lyft rolled out their new "rate" card the other day. They also now display just your net pay as a driver. You have to dig a little and find the fares that rider paid.
I was shocked the other day as I used Lyft as a rider to a normal night out spot we go to rather frequently.
Its normally $14-$17 cost to us. Regular time (no prime time or other boosts) our fare was $22.
We make this trip a few times a month.
Then when I started looking at my fares as a driver, I noticed the fares have increased with this new "platform" fees. However, none is given to driver. I have a guy that somehow I drive at least twice a week again normal time during morning or day. Same pickup, same drop-off. Today I made $1.40 ($5.20 my cut instead of normal $6.60) less than last week for that ride, HOWEVER Lyft charged them slightly over $10. Correct me if I'm wrong, (only driving 7 weeks, morning and early afternoon only) I was under the impression they took between 20-25% of full fare, now it seems it varies to 40-60%?? I contacted support twice only to get the runaround. When I cashed out last week, they now have removed their commission from the payout and only show net. I think if riders are paying these high rates with this "PLATFORM FEE" or as they call it re investing back in company, people are less inclined to tip with a higher fare. I tried reading through the multi page convoluted notice they send, but it seems like a shell game to me. I also asked about higher fares to drivers due to gas increases, believe it or not they told me to drive more if I want to make more? And finally I got pinged for a fare today that said 15 mikes away. For the first time I declined it. Of course it dropped my acceptance rate, I suggested they add a convenience fee for drivers if you have to go more than 2-3 miles to pick someone up. How do you folks deal with this?
Lyft rolled out their new "rate" card the other day. They also now display just your net pay as a driver. You have to dig a little and find the fares that rider paid.
I was shocked the other day as I used Lyft as a rider to a normal night out spot we go to rather frequently.
Its normally $14-$17 cost to us. Regular time (no prime time or other boosts) our fare was $22.
We make this trip a few times a month.
Then when I started looking at my fares as a driver, I noticed the fares have increased with this new "platform" fees. However, none is given to driver. I have a guy that somehow I drive at least twice a week again normal time during morning or day. Same pickup, same drop-off. Today I made $1.40 ($5.20 my cut instead of normal $6.60) less than last week for that ride, HOWEVER Lyft charged them slightly over $10. Correct me if I'm wrong, (only driving 7 weeks, morning and early afternoon only) I was under the impression they took between 20-25% of full fare, now it seems it varies to 40-60%?? I contacted support twice only to get the runaround. When I cashed out last week, they now have removed their commission from the payout and only show net. I think if riders are paying these high rates with this "PLATFORM FEE" or as they call it re investing back in company, people are less inclined to tip with a higher fare. I tried reading through the multi page convoluted notice they send, but it seems like a shell game to me. I also asked about higher fares to drivers due to gas increases, believe it or not they told me to drive more if I want to make more? And finally I got pinged for a fare today that said 15 mikes away. For the first time I declined it. Of course it dropped my acceptance rate, I suggested they add a convenience fee for drivers if you have to go more than 2-3 miles to pick someone up. How do you folks deal with this?
