[DrivingForYou]

They can do that, but not whiout been sued in small claims court for falsely accusing fraud.

To hell with small claims. You want their attention? File a LIMITED CIVIL ACTION. It doesn't cost much more, but it forces them to get attorneys involved, and just you filing will cost them $5,000 or more in legal fees.

You will have their attention.

 

[Brunch]

What did they say at the hub?

 

[Adieu]

its the second time that lyft accused me of fraud on gps, they say that im manipulating the gps location and it can bring me to deactivation.
How the fk im doing that?!?
I have iphone 7, no jailbreak no app to change gps location, nothing!
Im on lyft for 2 years with over 2.3k rides and never got a problem.
This is a serious accusation i hope they can prove this bs
Has someone already got it?

I got deactivated.
Going to Lyft hub now no see what they have to say about this bs

Turn off wifi and bluetooth

 

[LA#1x3]

This is crazy if his not bsing us this can happen to anyone

 

[JimJitsuEsq]

This just happened to me last night. I got two identical texts within 30 minutes last night saying I have "continued" to "fake" my GPS and Lyft logged me out so that I could read the TOS. Then when I opened the app this morning, there was a message accusing me of "spoofing". I've never tried to spoof my GPS (where I drive there's really no benefit) and this is the first I've heard from them about it. I have a message into customer support, but don't expect any helpful response from them.

 

[bigboston]

this happened to me last night all night. then this morning while sleeping I got a text saying I was logged off driver mode because of gps spoofing.
I emailed them with screenshots and they said theyve been getting reports of isolated issues of this. hey forwarded the issue to their engineering team and told me they put a note on my account about it to not be deactivated but that I shoulndt be anyways for it and should have no issues driving,

yea lets see how this goes...

im on android

 

[LA#1x3]

These same hackers that tried to get into drivers accounts and take there money are messing around with our accounts. I bet there just boared and are trying to just mess with us cuz they can.

 

[JimJitsuEsq]

this happened to me last night all night. then this morning while sleeping I got a text saying I was logged off driver mode because of gps spoofing.
I emailed them with screenshots and they said theyve been getting reports of isolated issues of this. hey forwarded the issue to their engineering team and told me they put a note on my account about it to not be deactivated but that I shoulndt be anyways for it and should have no issues driving,

yea lets see how this goes...

im on android

Thanks for the response! This is what I was hoping was the case.

 

[beezlewaxin]

Are any of you guys that got warnings using Android? And is your phone rooted?

 

[Otnemarcas]

Got this Lyft GPS spoofing message last night as well even though I do not have GPS spoofing app on my phone. I emailed support today and got same generic message about closing out apps, reinstalling lyft and dealing with connectivity issues.

I'm on an android phone and have never rooted my phones.

No issues with Uber and this is another reason never to depend on a single rideshare platform. Every time I went online, Lyft took me offline with this GPS msg. After 3 attempts I just gave up drove Uber only all night.

 

[leroy jenkins]

this may/may not help....

Turn off wifi, turn off bluetooth. (like someone said before). Google uses the wifi signals around you to geolocate you. It isn't reliable when you're constantly moving.

Get the "GPS Test by Chartcross" app. it's a free app that show you which GPS satellites you're getting signals from and how strong the signals are.

the app has a "clear cache/reset" function which forces your phone to delete its current GSP satellite settings and restart finding the GPS signals.

 

[Daisey77]

I got my first message about a week ago and I just ignored it thinking it was a fluke. I got the second message Friday night that says we see you're still spoofing. I emailed them and they said they are aware of the issue and multiple drivers are getting these messages and the IT team is looking into it. They assured me it would not affect my account and they can see that I'm not spoofing. Yesterday I go to login and I'm in a 10-minute timeout and they tell me I have to remove certain apps for my phone! I emailed them again and they assured me this will not affect my requests and to not worry about it today I get another email saying I've been taken off the Lyft platform. I did try to log in and was able to but I got so mad I uninstalled the app. I need to bring myself to a good place mentally before I reinstall it and try to log on lol it's very very frustrating though.

For what it's worth, I am Android, been driving for 2 years, with 2000 rides, at 20%

 

[JJS]

Android
9000 rides 3 years
20%

After reading the TOS you CAN NOT SUE Lyft and need to go through Arbitration....Have fun!

 

[Daisey77]

Android
9000 rides 3 years
20%

After reading the TOS you CAN NOT SUE Lyft and need to go through Arbitration....Have fun!

Unless you opted out and class action voids arbitration

 

[JJS]

What percentage of drivers were smart enough to Opt Out?

 

[bigboston]

so after a weekend of being logged in and out of driver mode, missing surges i was in the middle of and a few hrs of "you can not log in for 1 minute 30 seconds" again and again back to back, sending emails and screen shots to support after being told this would not affect my driving and i will not be suspended (with a note on my account not to deactivate me)

support is trying to blame an app i had installed on my phone for location based social media apps and geofenced purposes "fake gps" which i had installed but hadnt used since before I joined lyft.

I had it disabled with a package disabler since the first location spoofing message then uninstalled it the next morning and to this very moment am still being told by the driver app I am committing fraud.
they advised me to uninstall "fake gps" and then i can continue to drive normally. wrong...app hasnt been installed for 3 days and Im still getting these messages.

I even get texts and emails ever morning at 9 am saying im being logged off when i am asleep in bed.

 

[Daisey77]

What percentage of drivers were smart enough to Opt Out?

I don't know . . . don't care. I did though lol

so after a weekend of being logged in and out of driver mode, missing surges i was in the middle of and a few hrs of "you can not log in for 1 minute 30 seconds" again and again back to back, sending emails and screen shots to support after being told this would not affect my driving and i will not be suspended (with a note on my account not to deactivate me)

support is trying to blame an app i had installed on my phone for location based social media apps and geofenced purposes "fake gps" which i had installed but hadnt used since before I joined lyft.

I had it disabled with a package disabler since the first location spoofing message then uninstalled it the next morning and to this very moment am still being told by the driver app I am committing fraud.
they advised me to uninstall "fake gps" and t i can continue to drive normally. wrong...app hasnt been installed for 3 days and Im still getting these messages.

I even get texts and emails ever morning at 9 am saying im being logged off when i am asleep in bed.

Yep when I received the second message saying we see you're still spoofing, I hadn't even logged on with them that day. After emailing them and then promising me, I had nothing to worry about oh, I woke up the next morning to a message saying they were logging me out for 2 minutes. When I went to sign in later that day, that initiated the 2-minute timeout. I wake up the next morning to another text message saying I've been logged out again! I had to review the terms of service. Their reassurance that nothing will happen to us, is not very comforting. I want to know if they're going to remove these disciplinary actions from our account or what happens if this continues? They actually listed apps that they were requiring me to remove. I was so heated, I don't remember all of them but the only two I could find were in my Play Store Library. Not even active on my phone nor had it ever been on this phone. I just got the phone a few months ago.

 

[bigboston]

this is their latest response after i went in about the app being uninstalled and being logged out a bunch of times.

"

Witt (Lyft)

Nov 6, 1:47 PM PST

Hey !

The console card notification you received was a part of the original messaging you received. These go away after 24 hours and there should be nothing preventing you from going online anymore.

We really appreciate the feedback and totally understand your frustration. We are currently very hard at work on these features and providing a better driving experience. Thank you again for reaching out and providing the insights into what you experienced.

Have a great day and let me know if there's anything else I can help you with.

and since when does location and phone call permissions allow them to see everything installed on my phone?

 

[Daisey77]

this is their latest response after i went in about the app being uninstalled and being logged out a bunch of times.

"

Witt (Lyft)

Nov 6, 1:47 PM PST

Hey !

The console card notification you received was a part of the original messaging you received. These go away after 24 hours and there should be nothing preventing you from going online anymore.

We really appreciate the feedback and totally understand your frustration. We are currently very hard at work on these features and providing a better driving experience. Thank you again for reaching out and providing the insights into what you experienced.

Have a great day and let me know if there's anything else I can help you with.

and since when does location and phone call permissions allow them to see everything installed on my phone?

What I don't get is, if they can tell what apps you have on your phone, they can tell if you're using those apps with their app. That should be the only reason anyone is getting these messages. What is on our phone shouldn't even matter. Unless we're using it specifically with their app, then they have a right to get upset.

you should see Uber's permissions. They have permission to reformat your SD card!!

 

[Jesses]

I have iphone 7, no jailbreak no app to change gps location, nothing!

Do you need to root your phone to mock a location? I think you can just enable the feature in developer options with a stock phone (that's how it works in Android). I would imagine developers would need that feature for testing.