Uber Drivers Forum banner
1 - 20 of 45 Posts

·
Banned
Joined
·
631 Posts
Discussion Starter · #1 · (Edited)
Express POOL riders who live in some apartment complexes can sometimes have an
easy pickup: the "intersection" is not a dangerous busy corner, but just near the
crossing of two driveways in the complex. Lilly is standing on the sidewalk
where the main "road" (internal road of the complex) meets a small court
of four units. In other words, her pickup is on an internal road that is
little more than a driveway of the apartments --- it's where she would have
to stand for a normal POOL or UberX pickup, anyway.
But she gets the Express rate!

Easy pickup, taking Express POOL from your apartment.
But what about the Express POOL drop-off?

We pick up another rider a few miles away in another suburb, and they
both settle into the ever-uncomfortable POOL: trying desperately to
pretend the other rider did not exist. Everyone who rides POOL hates
when other riders are added, and they 1-star the driver for those pickups.
They sure as **** do not want anyone else in their ride, even moreso
when it causes a diversion from their trip to work, for which they are
probably already late. Since the driver did not Cancel the auto-added rider,
that driver deserves a 1-star. Many times, the driver will also be reported
for Professionalism or Comfort, for picking up POOL riders.
So the two strangers, Lilly and Frank are sitting on opposite ends of the seat,
staring out the windows, headphones blazing, and giving off hateful body
language to everyone in the car.
(Well, actually, Frank is chilling out. Lilly is the one visibly fuming.)

Lilly gets dropped off first.
The problem is: she has no idea where she is getting dropped off!

I slow down to a stop in the residential neighborhood, right next to a park.
The houses are nice, it's a pretty morning, and a beautiful little spot.
Lilly has figured out (perhaps from peering at my phone) that this is her drop-off.
And she is freaking out.

She is yelling, "NO NO I don't know where we are! I have no idea where I am!"
"You can't leave me here!! This is not where I wanted to go!"

"Umm, the dropoff says Corner of Frog and Deer Streets by Bucolic Park..."

"I don't know these roads! What neighborhood is this?!? This is wrong!!
I need to be dropped off at work!! I put in my work address!!
It's on Wilson Blvd! I have never been here before"

The other rider says, "You ordered Express POOL, so this is near there."

"NO NO NO NO DRIVE ME TO WORK DRIVE ME TO WORK!!!!"
Then she calms down long enough to say, "I always take Express.
It never took me this way before! There aren't supposed to be other people,
and I don't know how we got here or where we are! Some houses!!!"

"Well, I am not allowed to change the destinations on POOL."

Lilly is really angry with everyone.

I am doing exactly what Uber told me to do, and allowing Lilly to
experience the joy of Express POOL. Also, I have no ****ing idea
where we are either, I just blindly followed the GPS into this neighborhood.

Before I can manually punch her work (some coffee shop) into the GPS,
the other rider has already pulled up a general map on his, and he says
that Wilson Blvd is just a 1/2 mile up this street. I was already starting
to move that way, since it looked like the kind of street that might lead
out of the neighborhood.

I wonder if Uber expected her to walk through the park?
I bet the end of the trail comes out right at her coffee shop.

We get to the top of some hill on a part of Wilson Blvd I don't recognize,
and Lilly looks around. Then she is excited, because she has seen this
part of the road before. She hops out and heads down the hill.

I punch Drop Off, and Frank's destination, quite far from here, pops in.
GPS says to do a U-Turn and drive all the way backwards --- going into
this neighborhood was a complete detour just for Lilly, and Wilson Blvd
(a main road from Falls Church to Arlington, for those who don't know)
goes nowhere near Fred's work. He's going to Busboys and Poets in NW.

On the way out of Arlington I realize where we were. I do know the area
very well, but wasn't paying attention before and had never been in that
little neighborhood. But it's right next to a neighborhood where, when
I was 16 years old, I worked as a janitor cleaning the basements and
emptying the garbage cans in the apartment buildings.

I wonder if I can get that job from 44 years ago back.
It paid more dollars per hour -- 1974 dollars, even -- than Uber does.

Well, I guess maybe not. My back wouldn't survive it.
It was a weird job that included weekly persistent offers from
an older-lady hooker there, and I once found and had to pick up and
dispose of a dead human fetus in the trashcan in the basement.
Good preparation for someday when I would become an Uber driver.
 

·
Banned
Joined
·
631 Posts
Discussion Starter · #3 · (Edited)
Don't take POOLs.
I only got three pings in the five hours I was driving, and two of them were POOLs.
I am trying to get my 32/$65 because things are so bad this weekend.

I rated them 5-stars, as I do all riders who do not physically assault me.

Usually I do not take pools and my weekly ratings are between 4.9 and 5.0.
When I take any POOL rides it goes down to 4.6, like clockwork, as I'm sure it will this week.

QUESTION: On Express POOL, does it not tell the rider where they will actually
be dropped off? I do believe that Lilly truly had no idea where she was.
But didn't it tell her that's where we're going?

All Express POOL riders I've had (about 10 trips) demand to be dropped off
at their real destination -- at the door. No intersections or crap. The door.
So I suppose Lilly expected to wind up somewhere a block or so from her
workplace, and then would demand that I drive her the rest of the way.
Her problem was that she had no idea even how to tell me to get there.
At the end of the day, she did get out on Wilson Blvd down the street
from the coffee shop.

Since I get paid miles, I don't mind dropping people off where they want,
if it's not going to noticeably **** up the trip for the other riders.
Not sure what Uber actually thinks is going to happen, though.
As long as I get paid.
 

·
Premium Member
Joined
·
24,561 Posts
QUESTION: On Express POOL, does it not tell the rider where they will actually
be dropped off?
Bro you need a spinal transplant. Not saying you need to go full HPClays but seriously.

Yes these little scumbags know exactly where they're going. You haven't lived until you tell an entitled snooty high and mighty World Bank (female canine) that she has to walk half a block in pouring rain because 'you picked ExpressPool and the app says drop you here'. WELL worth the 1*. Try it you'll become addicted.
 

·
Premium Member
Joined
·
24,561 Posts
Is it true that Uber is now scamming drivers by throwing in ExpressPOOLs and just telling drivers it's "POOL" ?
The initial ping just says Pool. Once you accept it says ExpressPool and rider will walk to such and such corner.

Easy Shuffling of those that don't know directions like 'SE corner of 21st and M'
 

·
Banned
Joined
·
631 Posts
Discussion Starter · #14 · (Edited)
Is this a troll reply/response?
No, I am totally serious.

We get paid for the time and miles regardless of how we go, right?
So why not drive 600-1,000 more feet around the corner?
If it's not inconvenient, that is.

If it's going to make me have to do weird U-turns or something, that's one thing.
But if it just makes me drive around a block or two, isn't that a block or two more money for me?

I dunno, maybe I'm trading 35 cents against being 2 minutes sooner available for another call.
Base rate POOLs pay so poorly do begin with, though.
I only do them when desperate for a Quest.

I'm talking about the drop-off. The pick-up is the pick-up and you got 2 minutes.
I have had POOL pax actually group cheer when I mercilessly Cancel-NoShow when the
timer hits 2:00 and the pax (who is at the wrong place, probably) is ringing me.
Especially if I make a snarky in-car remark while doing it.
Such as, "Thank you for playing our game!"

I am probably showing my abject ignorance about something, but I am totally serious.
 

·
Premium Member
Joined
·
24,561 Posts
No, I am totally serious.

We get paid for the time and miles regardless of how we go, right?
So why not drive 600-1,000 more feet around the corner?
If it's not inconvenient, that is.

If it's going to make me have to do weird U-turns or something, that's one thing.
But if it just makes me drive around a block or two, isn't that a block or two more money for me?

I dunno, maybe I'm trading 35 cents against being 2 minutes sooner available for another call.
Base rate POOLs pay so poorly do begin with, though.
I only do them when desperate for a Quest.

I'm talking about the drop-off. The pick-up is the pick-up and you got 2 minutes.
I have had POOL pax actually group cheer when I mercilessly Cancel-NoShow when the
timer hits 2:00 and the pax (who is at the wrong place, probably) is ringing me.
Especially if I make a snarky in-car remark while doing it.
Such as, "Thank you for playing our game!"

I am probably showing my abject ignorance about something, but I am totally serious.
Do you give water, mints and foot massages (happy ending optional)?

ExpressPool are paying close to bus rates in exchange for certain conditions. The main condition is they agree to walk (similar to from a bus stop) a distance instead of door to door service.

Why you shouldn't do it? Because you're training them badly. You're the reason when I drive them to the pin they say "but my other Uber Drivers do it".
 

·
Registered
Joined
·
256 Posts
No, I am totally serious.

We get paid for the time and miles regardless of how we go, right?
So why not drive 600-1,000 more feet around the corner?
If it's not inconvenient, that is.

If it's going to make me have to do weird U-turns or something, that's one thing.
But if it just makes me drive around a block or two, isn't that a block or two more money for me?

I dunno, maybe I'm trading 35 cents against being 2 minutes sooner available for another call.
Base rate POOLs pay so poorly do begin with, though.
I only do them when desperate for a Quest.

I'm talking about the drop-off. The pick-up is the pick-up and you got 2 minutes.
I have had POOL pax actually group cheer when I mercilessly Cancel-NoShow when the
timer hits 2:00 and the pax (who is at the wrong place, probably) is ringing me.
Especially if I make a snarky in-car remark while doing it.
Such as, "Thank you for playing our game!"

I am probably showing my abject ignorance about something, but I am totally serious.
Doing that will make you a few extra pennies: pool rates are less than X rates, so the extra miles and time is more of a wasted effort than additional profit. It also conditions the already entitled riders to expect the same treatment every time they take express pool, regardless of destination. So then other drivers who drop them where Uber advises get dinged by the rider because they didn't drop them at their actual destination. They chose express pool, they paid for express pool, they should get express pool; not regular pool, not Uber x. There are very few extentualting circumstances where I'd deviate from that. Riders need to learn what each service provides, not expect Uber x ride for the cost of express pool because other drivers did it.
 

·
Registered
Joined
·
274 Posts
As someone who does do a lot of pools...I agree with the driver asking what the real difference is on our end

That seems to maybe be why uber isn’t even telling us (at least me) often anymore if someone is pool or express

Def not when the request. Sometimes not at the pickup. Not in the top right corner that usually said what type of ride and surge it is. Only occasionally if a rider is walking to a pickup point

It seems like uber agrees that when it isn’t inconvenient (Ie last rider in the express or only rider), we should drop them off at their door

Again since my rate isn’t really affected, I don’t give a shit

If cheapo pax want to mooch off cheapo Uber, id probably be doing the same as a rider honestly. I’d tip the driver tho

Maybe driving to the door if we first give the impression we’re not supposed to occasionally yields a couple tips.

Anyway tho it does seem that Uber will only enforce the walking part now if it’s really necessary for the ride.

Will never compromise on the pickup portion. If it tells you to be somewhere you damn well better be there. Had a dude call me and say he lives 7 min away and how the hell did it tell him to walk there for his pickup. Not my problem, order a ****ing pool if you want to be picked up at your door

But drop off I’m not trolling in that as long as I’m not driving half a mile thru a parking lot and going all over the place, if I’m not w another rider or supposed to make them walk, I can pull in a little bit and don’t mind

Pools have helped me at least hit both my baby quests this wk— I do about that many rides and hardly any more. All in all made like $760 w both quests made some nice tips etc in like 30 hours driving a lot of which was in DF mode

Pools can suck but I do tout the benefits to us as well sometimes:

Completing 3/4 trips in the time it usually takes to do one can be a nice quest boon

You frequently get someone who’s not where they’re supposed to be and get much easier shuffles with pool than x’s who wanna come out after 4 min

Sometimes you actually get nice well educated people who tip a couple bucks thru the app at least and giving more rides gives more possibility someone at least will tip

Just my two cents
 

·
Premium Member
Joined
·
6,418 Posts
pools are for fools
Not necessarily. Some have mastered the way of pool. It can even make the inner roadman come out, if you know what I mean.

In short, don't run a pool unless you're questing or it's a 2.5x+ surge

Is it true that Uber is now scamming drivers by throwing in ExpressPOOLs and just telling drivers it's "POOL" ?
Yup. Initial ping is "POOL" but address is express pool. Same goes when you condemned yourself to a pool trip, they will tack it on without regard.
 

·
Moderator
Joined
·
26,209 Posts
It might not be that big a deal if it is a block here and there. To read what people post on various Boards, they want you to come into their gated community (and take a bunch of nonsense from the goon at the gate); they want you to drive several blocks to their address. From what I am reading from Our Local Pool Experts, you must become a combination of HPClays and koyotemohn; in addition, you must shuffle at least one passenger on every Pool trip in order to make it pay. Express Pool provides the perfect opportunity for the Shirlington Shuffle.

"I am where the application said to fetch you, Sir..............What is that, Sir? .............You are at____________________? .........................I see......................yes, I understand.....................................and you are at_____________? .................correct, Sir..............................Thank you, Sir............................"

Wait the rest of the two minutes, "CANCEL Rider is not here"; move on to next customer.
 
1 - 20 of 45 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top