Lime scooter riders are being injured by 'sudden excessive braking,' company says
The company says anyone riding its scooters should exercise extreme caution.
Lime, one of the world's largest electric scooter companies, is urging riders to be extra cautious while operating its devices because of a technical "bug" that can cause "sudden excessive braking during use," the company announced in a statement over the weekend.
The company said testing has revealed that the sudden braking usually arises when scooters are being ridden downhill at top speed. The danger prompted Lime to issue remote updates aimed at fixing the glitch, which have led to a reduction in the number of braking incidents, the company said.
But the company is still urging riders to give brakes a "tight squeeze" as soon as they begin their trip to ensure that their scooters are working properly.
The warning comes several months after The Washington Post reported that Lime scooters had a history of breaking apart in use, injuring riders nationwide. The company also pulled thousands of scooters out of circulation in California over the summer after discovering that a small number of them may have been carrying batteries with the potential to catch fire.
More recently, reports of riders being injured by malfunctioning brakes have emerged in Switzerland, New Zealand and the United States. Lime said the company's braking issue demonstrates that risk is an ever-present feature of its devices.