[Bunker]

I updated to the latest version (4.235.10002) of the iOS Uber Driver app recently. Now, once I receive a navigation audio command, Hey Siri stops working and any music that I was playing is terminated. It may not be specific to my phone model, but I have an iPhone XR. I have tried quitting and restarting the app and even rebooting my phone, but as soon as I get a nav audio command, I lose Siri and music.

I'm going to see if I can deal with using Google Maps for navigation, but (of course) the point is that I shouldn't need to. Since my phone is legally mounted below the level of my windshield, it just isn't safe for me to be looking down at it often for navigation. I have done 10K+ trips, so I've found a system that gets me there reliably and keeps me safe.

I don't know if anyone has a solution, but sympathetic friends with the same plight are appreciated.

 

[WheresMyPopcorn]

Mine too. I have an iPhone XS

 

[58756]

I updated to the latest version (4.235.10002) of the iOS Uber Driver app recently. Now, once I receive a navigation audio command, Hey Siri stops working and any music that I was playing is terminated. It may not be specific to my phone model, but I have an iPhone XR. I have tried quitting and restarting the app and even rebooting my phone, but as soon as I get a nav audio command, I lose Siri and music.

I'm going to see if I can deal with using Google Maps for navigation, but (of course) the point is that I shouldn't need to. Since my phone is legally mounted below the level of my windshield, it just isn't safe for me to be looking down at it often for navigation. I have done 10K+ trips, so I've found a system that gets me there reliably and keeps me safe.

I don't know if anyone has a solution, but sympathetic friends with the same plight are appreciated.

Just turn off Uber crap audio. I'm on Android and it doesn't for me. I can still hear music while Uber navigates.

 

[BuberDriver]

mine has been switching to bluetooth for sounds. usually all sounds just come from the phone...not ideal, iPhone 11

 

[Bunker]

Mine too. I have an iPhone XS

Thanks for confirming that it's not just me!

Just turn off Uber crap audio. I'm on Android and it doesn't for me. I can still hear music while Uber navigates.

If I could navigate safely without Uber nav sound, I would.

 

[Theonlyguymartin]

I came here looking for answer to the same problem. Even the audio chime from going online kills my spotify, as well as every turn. iphone 11regular

 

[Fargle]

At least for my new Android phone, I can tell the system that the Uber driver app should always play through the onboard speaker, not the headphone jack nor bluetooth.

 

[doyousensehumor]

At least for my new Android phone, I can tell the system that the Uber driver app should always play through the onboard speaker, not the headphone jack nor bluetooth.

Explain how?

Found it, thanks!
This was bugging me for awhile.
Android FTW.

If others want to do this on newer Androids, (at least Samsung,) go to:

Settings > Sound and vibration > Advanced sound settings

 

[behindascreen]

Same problem on iPhone XR. Hopefully an update soon resolves this

 

[Uber Crack]

I'd rather be shot in the buttocks than use Uber nav. But glad you've solved the issue :smiles:

 

[Mtbsrfun]

At least for my new Android phone, I can tell the system that the Uber driver app should always play through the onboard speaker, not the headphone jack nor bluetooth.

My iPhone 6s has that feature as well.

 

[Bunker]

I'd rather be shot in the buttocks than use Uber nav. But glad you've solved the issue :smiles:

LOL! Yeah, it's certainly "not fabulous," but my hands aren't nimble enough to switch back and forth between it and Google Maps at peak times to answer new requests...and still be a safe driver.

 

[Miuipixel]

Why would you need to use voice navigation? I don't use it at all even when I am driving alone

 

[Uber Crack]

I am one of the calmest people on the planet. Nothing phases me 99% of the time, but if I hear the navigation I want to off myself, it's that bad. As a pax I really struggle if it's on. As a driver I can very easily see the map and directions on my phone.
Also if I'm having a conversation the directions on audio is like an interrupting child.

 

[Fargle]

I'd rather be shot in the buttocks than use Uber nav. But glad you've solved the issue :smiles:

Like I said earlier, it sounds like a six year old girl from the Bronx talking with a finger up her nose.

 

[Bunker]

Why would you need to use voice navigation? I don't use it at all even when I am driving alone

Becaause (In California at least) it's illegal to have my phone mounted high enough that I don't have to look away from my driving to see the map for every turn.

I am one of the calmest people on the planet. Nothing phases me 99% of the time, but if I hear the navigation I want to off myself, it's that bad. As a pax I really struggle if it's on. As a driver I can very easily see the map and directions on my phone.
Also if I'm having a conversation the directions on audio is like an interrupting child.

LOL! Through my phone speaker, I totally agree. Through my stereo, not quite as much.

I hope you won't think less of me when I say I do Uber Eats only, so fortunately there are no conversations to interrupt. Unless I'm talking to myself. 🤪

 

[Miuipixel]

Becaause (In California at least) it's illegal to have my phone mounted high enough that I don't have to look away from my driving to see the map for every turn.

I have my phone mounted on air vents with the help of this

 

[GammaRayBurst]

Same here it's a problem

 

[Dastewart10]

I updated to the latest version (4.235.10002) of the iOS Uber Driver app recently. Now, once I receive a navigation audio command, Hey Siri stops working and any music that I was playing is terminated. It may not be specific to my phone model, but I have an iPhone XR. I have tried quitting and restarting the app and even rebooting my phone, but as soon as I get a nav audio command, I lose Siri and music.

I'm going to see if I can deal with using Google Maps for navigation, but (of course) the point is that I shouldn't need to. Since my phone is legally mounted below the level of my windshield, it just isn't safe for me to be looking down at it often for navigation. I have done 10K+ trips, so I've found a system that gets me there reliably and keeps me safe.

I don't know if anyone has a solution, but sympathetic friends with the same plight are appreciated.

I was out driving last Sunday (2-2-20) morning around 2:00 am the Uber Driver app did an update in the middle of ride and reinstalled. I now have version (4.235.10000). Since then, Voice Nav just dies for no reason. 8 to 10 times a day I have to restart it. I have Iphone 10 xr that's only 7 months old. I too use the crappy Uber nav and turn by turn over the phone. Bluetooth turned off so it doesn't play through my car speakers. I just don't like switching between map apps while driving. I am in Las Vegas with the worst drivers, I need to focus on the road since you never know what's coming at you. I found a this link (below) on how to put a home button on the main screen. Once I added it if you do the power off sequence you can press the home button and do a sort of soft reset then restart the driver app which restores the Voice turn by turn. I never had this problem until that update this past weekend.

https://www.cultofmac.com/514199/how-to-add-on-screen-home-button-to-iphone-x/

 

[Steve412]

This is also driving me insane. IphoneXR