I got this message also today lol. I just took shower after getting the beep which takes about 10 minutes. is that significantly late?This morning I woke up to a not-so-friendly email from UberEats saying:
"We are writing to let you know that last week, for the second time, you had multiple pickups and/or dropoffs that were significantly late. Unfortunately, if you have one more week with multiple arrivals that are significantly late, you'll lose access to the Uber partner app."
Has anyone else ever had this message before?
Will I really be deactivated on my third strike or is it a scare tactic? I only have a total of two late complaints with over 100 deliveries. 91% satisfaction rate. I'm only a month in so I'm still fairly new.
What is the ETA that customers are given?
It's hard to be fast when restaurants are dragging their feet sometimes. I know I can just cancel an order if the wait is too long, but I've read that too many of those can also lead to deactivation.
It feels like I'm just going down a road that inevitably leads to deactivation no matter what I'll do.