No, they aren't. This is common sense to anyone who has ever run a business or dealt with the public for more than a week. Some people are impossible to satisfy.
Is this your first week with Uber? Sounds like it.
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Just got deactivated. "Ive had more cancellations than other partners"
Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
81 - 100 of 122 Posts
Is this your first week with Uber? Sounds like it.
So if you realize your rider will take you half an hour to reach, you still go to them?Maybe I'm naive or something, but why are you cancelling rides exactly? If you don't want a ride, go off line. If you want one, go on line. It's pretty simple.
I got a ping when I was passing a mall where the rider was. I was 100 yards from the mall. Only problem was, I was on the interstate, so I can only get off at exits, and the next exit was 8 miles away. So I would have had to drive 16+ miles to get to the rider. She would have had to wait 20-30 minutes for me to get there. I was pretty sure another driver would be able to get to her much sooner. So I canceled the ride since it was the best solution for both of us.
What are the odds that if I had come back to get her, she wouldn't have already canceled after getting tired of waiting? If she watching me on the map she would see me driving miles and miles away from her. It would have looked like I wasn't coming to get her.
I could ask why would the app ping me for a ride like that. Makes me wonder. Maybe it was using straight-line distance, not drivable route.
I once got a ping for someone in another city that was at least 15 miles from me. Should I have taken that one? No way was I the closest driver.
Also, have you never noticed that the app sometimes automatically accepts the ping? Yes, sometimes a ping comes in, and without me touching the phone, it goes right to the next screen as if I had accepted it.
The main reason I cancel is for rider no-show. I never cancel because of their destination or trying to get a surge instead. The main reason other than no-show is when I can't get to them in a reasonable time.
If you do hundreds of trips, you're bound to have a few of these.
Have you had this happen more lately? For the past few weeks it's happened to me more than ever . Flying up the interstate and a ping that requires me to get off the exit that is 300 yds behind me. Or accepting a ping, slowing down as you wait for the address to pop up, but it takes 30 sec to appear and I wind up having to take a 5 mile '3 rights and a left' detour.I got a ping when I was passing a mall where the rider was. I was 100 yards from the mall. Only problem was, I was on the interstate, so I can only get off at exits, and the next exit was 8 miles away. So I would have had to drive 16+ miles to get to the rider. She would have had to wait 20-30 minutes for me to get there. I was pretty sure another driver would be able to get to her much sooner. So I canceled the ride since it was the best solution for both of us.
And from a customer service standpoint, that was the right thing to do. I would, and have, done the same thing. Uber's analytics make no room for common sense, however.So I canceled the ride since it was the best solution for both of us.
Pool isnt in your area yet, just wait until it does.Pool isn't in my area yet, but I don't see how that will effect your take. If I cancelled all non surge rides, I'd be out of business. About one in ten are surge pricing, and those are usually 1.5.
LOL you'd be out of business? What business? This partnership between you and uber is utter nonsense, the only one making money is Uber.
Now i primarily drove Saturday nights when i was driving uber. I would honestly say I would ARCO 20-30 rides per night. I took all XL and surge fares tho. Id still take 300+ a night after uber's cut. I decided for myself if the trips were worth taking or not, in most cases, they weren't.
Everyone here knows uber are scum, so be warned with canceling all those uber pool jobs, uber wants pool to succeed in the worst way. Don't say you were not warned.
Of course the customer's not always right. But it's not possible to provide exceptional service when you carry a high level of disdain for the people you're serving.No, they aren't. This is common sense to anyone who has ever run a business or dealt with the public for more than a week. Some people are impossible to satisfy.
Is this your first week with Uber? Sounds like it.
Why are you flying down the interstate with your app on?
In DC and Baltimore that's a bad move. I assume in most markets it's the same.
In DC and Baltimore that's a bad move. I assume in most markets it's the same.
Usually to reposition, (to the University, to the Airport, to downtown.) App used to ping for next exit, or maybe I was always lucky. Now it pings for exit I'm passing, or now I'm always unlucky.Why are you flying down the interstate with your app on?
In DC and Baltimore that's a bad move. I assume in most markets it's the same.
Yes you were lucky. I always turn mine off the moment I get on the interstate as it seems the Uber gods always pinged behind me.
POST # 14/New2Uber15: P L E A S E !What the freak is "ARCO"?
There just C A N ' T B E
so many Dyslexic UPNFers:
☆ ARCO: Atlantic Richfield [Gasoline] Co.
☆ ACRO: Accept. Cancel. Reason? Other!
Really, people....pay attention.
Mentoring Bison: Schoolin' NUberers.
POST # 20/20yearsdriving:................+1!Sorry to hear the bad news
All roads lead to deactivation sooner or later
It is probably a blessing
POST # 22/FlDriver: It is the OrwellianWhat percentage of your rides did you cancel?
It's odd that they are calling this a lead generation tool- what does that have to do with driving for Uber?
Invention of Creating
a Language of Duplicity so as to Deceive.
In THIS case, AntiPersonnel LLC likes to
reinforce their FALSE CLAIM of being
a "Technology Company".
Here at UPNF, we like to utilize the
Bison-Invented "#[F]UberSpeak."
In his 1949 Dystopian Novel George Orwell
coined the Term "NewSpeak" to describe
an Oral Method of Mind Control in the
England of "1984".
Mentoring Bison: Voracious Reader.
Whats ARCO? You should drive for LyftStarted around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
Whats ARCO? You should drive for Lyft
Didn't even have to finish reading page one to get that answer...........a typographical error. I have since corrected it. It should read ACRO.
Accept
Cancel
Reason
Other
YES - ACRO WILL GET YOU DEACTIVATED. It's actually worse for the customer because then they have to re-request. Of course, I get that the drivers here are out for themselves and not out to provide a service and don't give a crap about who is actually paying. Sure, Uber has screwed the pooch with rates. Stop driving. Flip burgers. Deliver Pizza.
Is there a downside to being deactivated?Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
Nothing, I'm actually glad they deactivated me. I said i was gonna go to the office to try and get reactivated but then i said screw it.Is there a downside to being deactivated?
Never felt better.
Now i dont have/want to drive for these bogus rates.
So then why do you do it?Of course the customer's not always right. But it's not possible to provide exceptional service when you carry a high level of disdain for the people you're serving.
Flying?Why are you flying down the interstate with your app on?
Is that a trick question? I'm on the interstate because that's the road that goes where I'm going.
The app is on because I want riders. Is that difficult to understand?
A better question is- why does the app send pings for places that would take half an hour to get to? It knows what road I'm on, it knows I can only get off that road at an exit, and shouldn't be sending riders that are behind me.
81 - 100 of 122 Posts
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