This is weird. Makes me wonder because on Friday night there was a surge, and riders kept pinging and then immediately canceling. I had 8 in a row, and I KNOW it was because they decided not to pay the surge rate. Do THESE cancellations affect my cancellation rate? If so, that's not fair in the least.
-
If you have joined UberPeople.net because your Uber account was hacked, you've likely been taken in by a scam. Please read this before starting a thread on this subject.
Just got deactivated. "Ive had more cancellations than other partners"
Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
61 - 80 of 122 Posts
No bro it won't !!! Uber don't have a book or rule that they follow , they do what they want ! Money talks driver walks . Uber on till the day they uber you off.This is weird. Makes me wonder because on Friday night there was a surge, and riders kept pinging and then immediately canceling. I had 8 in a row, and I KNOW it was because they decided not to pay the surge rate. Do THESE cancellations affect my cancellation rate? If so, that's not fair in the least.
Uber doesn't care if the rider cancels on you. They care if you cancel on the rider. Because once a rider has requested a ride and has a car assigned to them, they get ticked off if that car cancels on them. And that's entirely understandable. Because then they have to go back and start over and request a new car. It doesn't really make for a good user experience.This is weird. Makes me wonder because on Friday night there was a surge, and riders kept pinging and then immediately canceling. I had 8 in a row, and I KNOW it was because they decided not to pay the surge rate. Do THESE cancellations affect my cancellation rate? If so, that's not fair in the least.
I offer this:Uber doesn't care if the rider cancels on you. They care if you cancel on the rider. Because once a rider has requested a ride and has a car assigned to them, they get ticked off if that car cancels on them. And that's entirely understandable. Because then they have to go back and start over and request a new car. It doesn't really make for a good user experience.
Because once a driver accepts a ride and has a rider assigned to them, they get ticked off if that rider cancels on them. And that's entirely understandable. Because then they've had to reverse direction after already driving 2 miles towards the rider's location and now having to wait for another ping. It doesn't really make for a good driver experience.
Punish s***ty drivers? Punish s***ty riders.
The customer's always right. Putting up with rude, annoying, insensitive customers is part of our job. Really, it is.I offer this:
Because once a driver accepts a ride and has a rider assigned to them, they get ticked off if that rider cancels on them. And that's entirely understandable. Because then they've had to reverse direction after already driving 2 miles towards the rider's location and now having to wait for another ping. It doesn't really make for a good driver experience.
Punish s***ty drivers? Punish s***ty riders.
This is where we have a fundamental disagreement in what exactly UBER is. For you, it is a job. For me, it is a business. I'll use the app and leads as I please and if at any point UBER feels that our business relationship is no longer beneficial, I'll take the deactivation and move on to another venture.part of our job
To quote Ben Affleck's character in Mallrats, "The customer is always an a$$hole."
I think some one don't like Uber, just play with Uber driver in my city. recently I got a lot of rider requests, then get cancelled just in seconds after I start drive to pick up. It's really wast time and gas.
Why haven't I been deactivated? I have no business driving for Uber. I only cherry pick. I offer nothing for free. I suggest to all my Uber passengers to download Lyft. I have a tip jar. I do everything Uber tells me not to do. I haven't even been warned yet. WTF? I feel discriminated against. Warn me...deactivate me....why are you putting up with me Uber?????
Excellent advice! Since Uber has a standard of hours worked, they fail to meet the IRS test of being a subcontractor. I'd hope that the IRS takes a very close, narrow view of Uber.The two most important things you need to do are filing for unemployment since California considers you an employee of Uber. The second would be to file a claim with the department of labor for reimbursement on all work related expenses.
That would be good for drivers, then at least you could make a decent wage and be entitled to vehicle expenses.
You can add me to that list. I have a respectably high acceptance rate and most if not all of my ACRO's didn't show up. I thought I was safe. Then I got a similar email and text from Uber threatening deactivation for my high cancellation rate.What the hell is wrong with you?
A whole bunch of LA Drivers got temporary weekend long Deactivations about a month back for ARCO cancellations. Then some from the same group of Drivers got permanent deactivations couple of weeks back.
Stop calling others trolls for posting about something that you seem to have Zero contextual knowledge of!
I've been fired... Permanently Deactivated!
How many warnings did you get, if any?Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
To be honest, this isn't the worst outcome.Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.
"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"
Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.
Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?
Maybe I'm naive or something, but why are you cancelling rides exactly? If you don't want a ride, go off line. If you want one, go on line. It's pretty simple.
I was out all night on a Friday night - Saturday morning, about 2 miles from home around 7am. Tired, hungry, had the poops - all of that. Was about to go off line, got a call at a Dunkin Donuts. I thought for sure it was some high school dropout going home after his shift. Almost cancelled but didn't. Turned out to be a 60 mile drive to the shore, it made my night. And thankful there was a Chic fil a nearby with a clean bathroom.
I was out all night on a Friday night - Saturday morning, about 2 miles from home around 7am. Tired, hungry, had the poops - all of that. Was about to go off line, got a call at a Dunkin Donuts. I thought for sure it was some high school dropout going home after his shift. Almost cancelled but didn't. Turned out to be a 60 mile drive to the shore, it made my night. And thankful there was a Chic fil a nearby with a clean bathroom.
Well good, keep driving around aimlessly, accepting then cancelling rides, all the while complaining about your income. I'll be the one actually picking people up.Yes, you're naive.
Did you even read my original post? "I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me."Maybe I'm naive or something, but why are you cancelling rides exactly? If you don't want a ride, go off line. If you want one, go on line. It's pretty simple.
I was out all night on a Friday night - Saturday morning, about 2 miles from home around 7am. Tired, hungry, had the poops - all of that. Was about to go off line, got a call at a Dunkin Donuts. I thought for sure it was some high school dropout going home after his shift. Almost cancelled but didn't. Turned out to be a 60 mile drive to the shore, it made my night. And thankful there was a Chic fil a nearby with a clean bathroom.
Its not that i didnt want to do rides. Why would i do rides if they were unprofitable to me? With lowering rates and Uber taking 25% commission on my fares, its pretty difficult to come out ahead unless i cancel the unprofitable rides (ie. no surge uberx fares that usually end up going a couple blocks)
Pool isn't in my area yet, but I don't see how that will effect your take. If I cancelled all non surge rides, I'd be out of business. About one in ten are surge pricing, and those are usually 1.5.Did you even read my original post? "I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me."
Its not that i didnt want to do rides. Why would i do rides if they were unprofitable to me? With lowering rates and Uber taking 25% commission on my fares, its pretty difficult to come out ahead unless i cancel the unprofitable rides (ie. no surge uberx fares that usually end up going a couple blocks)
I feel like I'm in the driver twilight zone.
Uber, all the losses when added together equal winning. (If you don't have a car payment and do have an emergency fund). I would Uber off if I had a car payment and no emergency fund. The losses (more mileage deduction). Equal winning (less money paid to the IRS and SSI)
Uber has caught onto the ACRO method. Use it at your own peril.Did you even read my original post? "I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me."
Its not that i didnt want to do rides. Why would i do rides if they were unprofitable to me? With lowering rates and Uber taking 25% commission on my fares, its pretty difficult to come out ahead unless i cancel the unprofitable rides (ie. no surge uberx fares that usually end up going a couple blocks)
Loose lips sank the ship.
61 - 80 of 122 Posts
- This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Uber Drivers Forum
A forum community dedicated to Uber drivers and enthusiasts. Come join the discussion about taxes, documents, visas, travel, car care, finances, banking, maintenance, reviews, accessories, classifieds, and more!
Full Forum Listing
Explore Our Forums
Top Contributors this Month
View All
tohunt4me
338 Replies
UberBastid
316 Replies
oaktowndriver
308 Replies
Recommended Communities
