[G0ldenState]

Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.

"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"

Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.

Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?

 

[UberBlackDriverLA]

Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.

"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"

Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.

Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?

The two most important things you need to do are filing for unemployment since California considers you an employee of Uber. The second would be to file a claim with the department of labor for reimbursement on all work related expenses.

 

[UberXTampa]

Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.

"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"

Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.

Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?

Lyft?

 

[UberHammer]

We believe Uber may not be the right lead generation tool for you.

I would have responded, "the majority of your leads suck, so yeah... maybe you're right."

 

[G0ldenState]

The two most important things you need to do are filing for unemployment since California considers you an employee of Uber. The second would be to file a claim with the department of labor for reimbursement on all work related expenses.

Still have my Airline job, so ill be okay. I just liked the little extra cash.

I just dont get how i get deactivated when i retained a 98% acceptance rate for the past 2 weeks and I've gotten cancelations but they were "rider cancelations" not "cancelations" that i had made.

 

[UberXTampa]

Still have my Airline job, so ill be okay. I just liked the little extra cash.

I just dont get how i get deactivated when i retained a 98% acceptance rate for the past 2 weeks and I've gotten cancelations but they were "rider cancelations" not "cancelations" that i had made.

When pax cancels, they have the option to choose "driver wanted me to cancel"

 

[KGB7]

Still have my Airline job, so ill be okay. I just liked the little extra cash.

I just dont get how i get deactivated when i retained a 98% acceptance rate for the past 2 weeks and I've gotten cancelations but they were "rider cancelations" not "cancelations" that i had made.

Go to Uber office and tell them this your self. What do you expect us to do?

 

[UberHammer]

Still have my Airline job, so ill be okay. I just liked the little extra cash.

I just dont get how i get deactivated when i retained a 98% acceptance rate for the past 2 weeks and I've gotten cancelations but they were "rider cancelations" not "cancelations" that i had made.

The only time a "driver cancel" shows up on your trip log is when the trip ID never ends up on another drivers trip log. When you ACRO, the trip ID eventually gets accepted by another driver, so that trip ID won't show on your log as a trip ID can't be associated with two drivers at the same time. There is however a record that you cancelled. You don't see that record anymore than you see the record of the trips you didn't accept.

 

[G0ldenState]

When pax cancels, they have the option to choose "driver wanted me to cancel"

Wow........ seriously?

Thats fkin bs....... pretty much no way of emailing uber taking my word that they actually did want to cancel huh?

 

[G0ldenState]

The only time a "driver cancel" shows up on your trip log is when the trip ID never ends up on another drivers trip log. When you ACRO, the trip ID eventually gets accepted by another driver, so that trip ID won't show on your log as a trip ID can't be associated with two drivers at the same time. There is however a record that you cancelled. You don't see that record anymore than you see the record of the trips you didn't accept.

Wow this is new to me. So pretty much when i ARCO there is still a record that i canceled the trip.......

 

[UberHammer]

Wow this is new to me. So pretty much when i ARCO there is still a record that i canceled the trip.......

Yep.

 

[UberXTampa]

My acceptance rate is shitty.
The best it has ever been is maybe 70%.
It averages way lower.
I never ARCO.
I never ask destination.
I never cherry pick.
I never got any warning from uber over 1 year and close to 3000 trips.

 

[Another Uber Driver]

Wow this is new to me. So pretty much when i ARCO there is still a record that i canceled the trip.......

The thing about a computer is that it leaves tracks. Every keystroke leaves a track. Every button that you press leaves a track. Simply because you do not see it or see the track does not mean that it is not there. People have been harping about this ACRO for some time. While it did not show up on their Acceptance Rate, there was a record of those rapid cancellations somewhere.

Anyone who thinks that the TNCs do not have at least one person who monitors this and other boards is hopelessly naïve. The TNCs knew about ACRO no later than the day after someone posted it here, or elsewhere. They waited until it became a problem.

Remember: computers leave tracks. When the first cab companies had computers put into their dispatch offices to "assist" the dispatchers, more than one crooked dispatcher learned this to his detriment and it was too late.

 

[New2Uber15]

What the freak is "ARCO"?

 

[Uberselectguy]

It's the place that sells gas, has the little mini store. It's been around for some time. Used to be called Atlantic Richfield Co.

Couldn't resist.

I don't ARCO either. Their gas sucks, to much ethanol. But those cherry freezes they sell, to freakin die for.

 

[DexNex]

My acceptance rate is shitty.
The best it has ever been is maybe 70%.
It averages way lower.
I never ARCO.
I never ask destination.
I never cherry pick.
I never got any warning from uber over 1 year and close to 3000 trips.

Same here. I average 30-50%. Never had a peep from Uber in over a year.

 

[IckyDoody]

Op, why were you at 25 percent comission? Did you get deactivated at 20 and reactivated at 25?

 

[Another Uber Driver]

What the freak is "ARCO"?

..........a typographical error. I have since corrected it. It should read ACRO.

Accept
Cancel
Reason
Other

 

[Bart McCoy]

Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.

You signed up in May and got 25% commission?????

But they warned you, you didnt chill out a bit after that???

When pax cancels, they have the option to choose "driver wanted me to cancel"

you sure about that? I cancel an uber ride today (after 3 min) and only thing that popped up was "are you sure you want to cancel?",didnt give me a list of reasons like the driver app does. Seems a pax would abuse this anyway

 

[20yearsdriving]

Started around May 2015 driving uberxl with a mint condition Honda. Have given around 700+ rides and maintained a 4.93 rating. I just got this text message and my account has been deactivated.

"Your account has been flagged a final time for having significantly more cancelations than other partners. We believe Uber may not be the right lead generation tool for you. We wish you the best, but we have decided to discontinue our partnership"

Doesnt make much sense to me considering i look at my trip history and it shows that ive had a bunch of "rider cancelations" trips and not "canceled" trips. Not gonna lie tho, I've been doing ARCO, especially on pool rides and non surge uberx rides, only because they arent profitable to me. Especially since they've been taking 25% from me.

Honestly, Uber is a great part time gig. I only drive on weekends and always cleared at least $300 on a Saturday. Any advice on what i should do?

Still have my Airline job, so ill be okay. I just liked the little extra cash.

I just dont get how i get deactivated when i retained a 98% acceptance rate for the past 2 weeks and I've gotten cancelations but they were "rider cancelations" not "cancelations" that i had made.

Sorry to hear the bad news
All roads lead to deactivation sooner or later
It is probably a blessing