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Go on the passenger app as if you were looking to get a ride for yourself. Put in all of the information. Check out the route that Uber suggests your driver will take if you were to order pool and then check out the route that Uber suggest your driver will take if you were to order X. The route that it will show you with pool cuts through blocks, where there are no streets. This is similar to the route that Uber assumes you will take to go pick up your Rider.

Take a screen shot so that you can show it to the nice people who's living room you're driving through.
 
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