Did anyone get an incentive pay out (on top of your work's earning) in this week's statement? If so, what's it all about? Any idea?
Ha Ha High Standards.I got £74.51 and an email explaining why.
With Uber you should always be able to open the app to receive trips. Recently there was a technical error with the app that affected both riders and partner-drivers, which doesn't meet the high standards we set for ourselves.
We've fixed the problem and we want to make it up to those riders and partner-drivers who were affected. As a gesture of goodwill, we've deposited a one-off payment of £74.51 directly into your account, which you will see reflected on your next payment statement. This is our way of letting you know we've got your back and that we're committed to delivering an experience you can count on.
All users of the Uber platform deserve a reliable app every time. We want to make sure that's exactly what you'll get from here on out.
Thank you for your partnership.
Your Uber Team