[Another Uber Driver]

I have had it happen, as well, that I get a summons that is obviously in a surge zone, accept it, stop for a light en route to cover it, check the thing on INFO and not see a surge factor at all. I have yet to see a surge factor that did not agree with what was on the "heat map", just no surge factor when the "heat map" indicated one.

Funny, though. I have accepted a ping where no surge was indicated, checked INFO and saw no surge factor, picked it up, hauled it, dropped it, did the bookwork and had a fare flash on the screen that was obviously a surge fare. I do check my e-statements, so I know that Uber paid me the fare that flashed on the screen.

As other posters have stated, just take what you get if it is something that you can reach. I will turn down summonses that I consider too far away. I apply standards developed from years of driving and dispatching radio cabs.

This is one disadvantage of digital/satellite/computer call assignment versus voice dispatch. A good voice dispatcher is going to send his driver to the best that he has that is within reach of the driver. A computer can neither make that determintation nor can it send the driver to it. Still, voice dispatch would be totally impractical for something such as Uber. Few cab companies use it, anymore, even. I have gone into more detail about this in another topic on this forum, so I will not repeat it here, unless someone posts a specific question(s).