[Larry-AMS]

When I tried to go online tonight my device says "Login Failed. Your driver account has not been activated." I have been driving since January with a high rating and no issues. Can someone help me with a phone number to contact a Help Center or a Chat line. I have sent email, but not likely to hear back until tomorrow. Thanks for any help!

 

[Dillanwasx]

I've looked everywhere. Can't seem to find a phone number.

Although I usually get email response within a couple hours.

 

[glados]

Some markets do have phone numbers, but they're not for support. Uber Australia has a mobile number for emergencies / safety issues.

 

[Walkersm]

Larry any of your documents expire?

 

[Horsebm]

Start a fire and send, smoke signal's. Uber will see them shortly and they will e-mail you. Keep your phone close to you.

 

[Fuzzyelvis]

When I tried to go online tonight my device says "Login Failed. Your driver account has not been activated." I have been driving since January with a high rating and no issues. Can someone help me with a phone number to contact a Help Center or a Chat line. I have sent email, but not likely to hear back until tomorrow. Thanks for any help!

You've been driving since january and just now figured out there's no phone number?

BTW there's NO phone number.

 

[ReviTULize]

When I tried to go online tonight my device says "Login Failed. Your driver account has not been activated." I have been driving since January with a high rating and no issues. Can someone help me with a phone number to contact a Help Center or a Chat line. I have sent email, but not likely to hear back until tomorrow. Thanks for any help!

Android? If so. Go to settings>applications and "clear data".

 

[Shakenama]

Android? If so. Go to settings>applications and "clear data".

That's a good start, however he's logging into a server. This is a response from the server side...not the app on the phone.

 

[LA#1x3]

Lmaoooo some of u driver said u been driving since January some r newer, still u guys should know uber don't care enough to have a phone # inv case of emergency never had a number to begin with come on guys u should know this already.

 

[glados]

Lmaoooo some of u driver said u been driving since January some r newer, still u guys should know uber don't care enough to have a phone # inv case of emergency never had a number to begin with come on guys u should know this already.

Yeah they do.

 

[LA#1x3]

Yeah they do.

I was talking about a real 1800 # or a direct number u can call and talk to whenever u want that's a text u gota send and wait for them to call u back with a blocked number. In my opinion that's the same thing as when u email uber support. But anyway I didn't know that text thing existed thank u

 

[JimS]

That's a good start, however he's logging into a server. This is a response from the server side...not the app on the phone.

No... I've had that problem with other apps, too. It would tell me I can't log in, but after clearing data, I would sign in a-fresh, and bingo. Happiness. Log into the partner site from a desktop and ensure your insurance, DL and registration are all up to date.

 

[Realityshark]

Uber does not care if you have a problem. That's why they don't give us phone numbers to call in an emergency. A company like this, where emergencies are a real possibility, a company that transports millions of people each day, refuses to give out a phone number for emergencies is a ruthless non-caring company.

They get in contact with you real quick, if your rating starts to drop.

 

[Larry-AMS]

Google lists the main phone number of the San Francisco office as (415) 801-4068. I say flood their phone lines with complaints and they might get a clue. Also, set up a new gmail address and keep giving them 1 star reviews about their lack of support, and blood sucking tactics toward their drivers. We can have an effect if we act fast enough and hard enough!

 

[BurgerTiime]

You can only call them when you're getting raped.

 

[JimS]

What are your grievances? What do you want? Higher rates? Ok. Twice as many drivers. Half as many pings. Full coverage insurance? Employment status? Tips? 1/50th stake of Travis's $50B empire?

 

[Fuzzyelvis]

You can only call them when you're getting raped.

So whenever you take a trip less than about 2.0 surge, depending on the market then?

 

[UBERZERKER]

Android? If so. Go to settings>applications and "clear data".

Yes, but right before that, put your phone on airplane mode, Clear the cache first (right below data), then clear data, hold the power button till it prompts to reboot or just restart in airplane mode.

 

[DB2448]

When I tried to go online tonight my device says "Login Failed. Your driver account has not been activated." I have been driving since January with a high rating and no issues. Can someone help me with a phone number to contact a Help Center or a Chat line. I have sent email, but not likely to hear back until tomorrow. Thanks for any help!

The Uber app has been extremely glitchy on the LTE connection. Try switching your phone (if that's what you're using) to 3G when you sign in on the app.

I've had disappearing surge, unable to sign in and stuck on the loading page with the LTE connection.

 

[UBERZERKER]

I've had disappearing surge, unable to sign in and stuck on the loading page with the LTE connection.

Awww snap...
No wonder. Even when the heat map was showing up correct on the app, the requests came in WITHOUT the multiplier on it..

Ugh!

(This is from last night)