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How does a "guest" request a trip and have a rating?

1K views 4 replies 3 participants last post by  Heisenburger 
#1 ·
  • Guest requested the trip
  • Guest rating is 4.91
How does a "guest" request a trip and have a rating? ❓

Or did the account holder literally enter their account name as "Guest"? 🤦‍♂️
 

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#5 ·
💯

A company's account and they set it up with that name?
Yeah, they probably don't understand how it works: that it's supposed to be the organization's (business, hospital, clinic, etc.) name.

but some will go with guest because it is third party…
They probably don't understand how it works: that it's supposed to be the organization's (business, hospital, clinic, etc.) name. Because the screenshot contains the rider's name and that rider is the guest. The organization isn't the guest.
 
#4 ·
It is usually a Dealership, Doctors Office or some sort of business requesting a ride for a client of theirs…

I have done a lot of them.

Sometimes it will have the person name or the agency will tell you to call the client to let them know you are there but some will go with guest because it is third party…
 
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