I personally do not go onto the toll road because you only get reimbursed the toll charge (km portion) but not the entrance fee ( which is 1.00) or video toll charge if you dont have a transponder (which is 4.00). People here will bang on about how you should take the toll road but I don't. I most cases the upfront fare includes that toll charge (excluding 1.00 enteance fee or 4.00 video toll charge) but I elect to you steeles or hwy 7 and keep the profit. With the exception of stretch of hwy 7 from jane to keele and leslie to warden the 407 is not really worth it so just take hwy 7 or steeles or derry or just the 401.
Also don't let the pax dictacte whether you take the 407 or not. With upfront fares and the fact the video tollcharge/ entrance fee is not paid, I use it to my convenience and not to the pax's.