I sometimes get a ping from 30 minutes away. Can I cancel these without being penalized? I had this happen twice and the customer has canceled twice. This is fine but if I pick up a pax from thirty minutes away, I've already used a gallon of fuel, you know where I'm going from here. If they only go a couple of miles, it might not be worth it for a driver 30 minutes away to be the one to pick them up and the pax should go to a driver that is closer.