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41 Posts
I arrive and am told by the App that the rider has been notified. I wait about 3 minutes and call . . . no answer, then hang up. I wait another 10 minutes calling twice more. I get a hang up. I also leave messages.
So I go to the App and I do not have the option of "No Show". I also cannot cancel the trip because that option is not available. The only remaining option is to show that I picked up and dropped of rider virtually instantly. Otherwise, I cannot control the App.
After doing the "Pick-Up" and "Drop-Off", the banner shows $3.50 fare. There is a help option in that banner but "No Show" is not an option.
This Trial and Error way of learning the system earns me about a 3.2 score but that's the only way to learn how to use it. ( Oh, and, of course, several free rides given away.} And then there's the open ridicule from the Rider saying how incompetent you are. It took me 2 days to go back to learning and the abuse the last time.
I had a Rider, a technology nerd, show me how to use it so I wouldn't have to give away rides. I was so grateful. But that's the Uber Training System. (No, their training video does not cover this topic.)
SO, HOW DO I DESIGNATE A "NO SHOW" FOR A RIDER?
So I go to the App and I do not have the option of "No Show". I also cannot cancel the trip because that option is not available. The only remaining option is to show that I picked up and dropped of rider virtually instantly. Otherwise, I cannot control the App.
After doing the "Pick-Up" and "Drop-Off", the banner shows $3.50 fare. There is a help option in that banner but "No Show" is not an option.
This Trial and Error way of learning the system earns me about a 3.2 score but that's the only way to learn how to use it. ( Oh, and, of course, several free rides given away.} And then there's the open ridicule from the Rider saying how incompetent you are. It took me 2 days to go back to learning and the abuse the last time.
I had a Rider, a technology nerd, show me how to use it so I wouldn't have to give away rides. I was so grateful. But that's the Uber Training System. (No, their training video does not cover this topic.)
SO, HOW DO I DESIGNATE A "NO SHOW" FOR A RIDER?