Discussion Starter · #1 ·
i was logged on for 2 hours on Thursday evening and 3 hours last night (Friday). Drove to different parts of the city, took screen shots of all of this activity on the app but never got one ping. I have emailed uber about this and haven't received any help from them. I even drove to an area that was surging, people everywhere looking for a ride, still nothing. Send me a fake ping to see if the app is working? Nope, uber customer support still hasn't responded to my issue. I am missing out on making money and need to figure out what the problem is. I have spent over 3 hours troubleshooting my device and still no pings. Any advice would be great as I need to be making money today. Thanks.