Hi, all
My account has been blocked almost 2weeks, I call uber support multiple times everyday, First they tell me they made the change, switched my perfered account, asked me to logout then login then it will be work, Unfortunately the account is still blocked, When I continue to ask them to help me with this matter, I was told because the multiple accounts against the uber community guildlines ,oH, gosh,I am helpless, I had only created one uber account in my whole fkn life!!!!!!!!!!!!
I told phone support many times that I had created only one uber account , whatevery I sad, every time they replies me the same message "In accordance with our policies around multiple accounts, your account access has been removed."
Today I was told like this" After a close view of your account by our team, the decision to permanently deactivate your account will remain. Please note, this matter cannot be resolved by contacting support. We will now close out your request"
Then I called uber support, They also blocked my phone number, and the Melbourne uber hub is permanently closed..I felt helpless, I have done nothing wrong...
My account has been blocked almost 2weeks, I call uber support multiple times everyday, First they tell me they made the change, switched my perfered account, asked me to logout then login then it will be work, Unfortunately the account is still blocked, When I continue to ask them to help me with this matter, I was told because the multiple accounts against the uber community guildlines ,oH, gosh,I am helpless, I had only created one uber account in my whole fkn life!!!!!!!!!!!!
I told phone support many times that I had created only one uber account , whatevery I sad, every time they replies me the same message "In accordance with our policies around multiple accounts, your account access has been removed."
Today I was told like this" After a close view of your account by our team, the decision to permanently deactivate your account will remain. Please note, this matter cannot be resolved by contacting support. We will now close out your request"
Then I called uber support, They also blocked my phone number, and the Melbourne uber hub is permanently closed..I felt helpless, I have done nothing wrong...