Older couple from California, I would stop and explain the law. Group of young guys, don't even bother, they will one star you for not breaking the law. In general if they are a group, locals, or young they're going to rate you low if you accept and won't let them drink. But there's no hard fast rule, if they seem at all entitled don't bother giving them a chance. I haven't had this occurring as often lately, probably only took one or two drivers canceling on them before they realized that if they wanted a ride they better finish the drinks first.
Had to do it again yesterday! Young guys with drinks!
Yesterday (Saturday) I get an XL ping on St. Charles Ave. 6 young guys walking toward the vehicle and every one of them has either a red Solo cup or a can of beer in his hand. I make sure the doors are locked and drive away. I see one of them run into the street with his hands help up in the air like the "Touchdown Jesus" acting all surprised that I'm driving off and canceling the trip. I wonder if the next Uber they ordered actually took them in. Hope not. I saw in my trip list from yesterday that they were going to 634 Louisa St. (The Country Club). Seems like I have an issue with every one of my trips to or from that place, always involving young over-privileged punks!
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Bartenders are in the customer service business but I've never had one serve me when I couldn't produce ID. And bartenders and workers at McDonald's aren't subject to termination due to the ratings of customers who expect them to break the law. If Uber was fair and allowed me to dispute ratings in these instances I might consider taking rides like this but once I stopped taking people who I had to ask to finish their drinks I got 1/3 to 1/4 as many non five star ratings, and almost no one star ratings.Some people seem to forget that they are in the customer service business.
I used to agree with you then one weekend I happened to not get a single group with alcohol and my ratings were the highest ever. It doesn't matter how tactful you are, some riders are going to be jerks and low star you for refusing to break the law, even if they act ok with it at the time. You'll learn.4.91. Still under 100, though. I've done it a few times with no rating repercussions. Like I said, tact is everything.
Every one star rating lowers your overall rating by .08. Fifty rides a week with one or two one stars a week means your rating will be .8-.1.2 lower over five hundred ratings. Even if you don't get deactivated it will hit your earning ability. If there are two drivers equal distance away Uber sends the request to the driver with the higher rating. Like I said, keep doing what you're doing but if your rating starts to drop try canceling these calls and see what happens.After having worked in retail and law enforcement for as long as I have, I've accepted this as fact early on. It doesn't bother me one bit. Worrying about ratings is sweating the small stuff in the long run.
As long as I keep hearing about shitty Uber drivers still doing their thing, I know I'll be safe as long as I stay tactful and safe.
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