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There are 3 Greenlight Hub Spots in Connecticut, where you may talk to a real human being, a Greenlight In-person Support. When email support is too slow, does not understand your question, or does not provide a sufficient answer then I recommend you try a Greenlight. They were also giving out free water bottles to drivers in January and may still be doing it.
Show up in-person. They are not available by phone. Bring all related documentation and your Uber cell phone. The staff will speak to any driver (or rider) regardless of where you live or work. You may first need to sign-in using a tablet near the entrance.
The main Greenlight hub, in Stamford has moved again! It's the 3rd or 4th time. There was the Hampton Inn and Suites Hotel conference room on Mill River and the Next Street Driving School in the basement of 3001 Summer St. Now the Stamford Greenlight Hub is at an office building at:
470 West Avenue, located on the second floor of the building, accessible by elevator or stairs.
Open on M-W-F 11am-4pm, Closed Tue, Thu, Sat & Sun.
https://www.uber.com/drive/connecticut/contact/
http://www.hartfordbusiness.com/article/20170207/NEWS01/170209926/uber-training-site-unveiled-in-stamford
Uber has two other Connecticut Greenlight Hubs:
West Haven Uber Greenlight Spot at the
Hampton Inn & Suites, 510 Saw Mill Rd, West Haven, CT
Open Tuesday 11am-4pm, Closed Wed. thru Mon.
* Do NOT call the Hotel about Uber. They cannot assist you.
Hartford Uber Greenlight Spot in the
Next Street Driving School, 1946 Park St, Hartford, CT
Open Thursday 11am-4pm, Closed Fri. thru Wed.
* Do NOT call the Next Street Driving School about Uber. They cannot assist you
Show up in-person. They are not available by phone. Bring all related documentation and your Uber cell phone. The staff will speak to any driver (or rider) regardless of where you live or work. You may first need to sign-in using a tablet near the entrance.
The main Greenlight hub, in Stamford has moved again! It's the 3rd or 4th time. There was the Hampton Inn and Suites Hotel conference room on Mill River and the Next Street Driving School in the basement of 3001 Summer St. Now the Stamford Greenlight Hub is at an office building at:
470 West Avenue, located on the second floor of the building, accessible by elevator or stairs.
Open on M-W-F 11am-4pm, Closed Tue, Thu, Sat & Sun.
https://www.uber.com/drive/connecticut/contact/
http://www.hartfordbusiness.com/article/20170207/NEWS01/170209926/uber-training-site-unveiled-in-stamford
Uber has two other Connecticut Greenlight Hubs:
West Haven Uber Greenlight Spot at the
Hampton Inn & Suites, 510 Saw Mill Rd, West Haven, CT
Open Tuesday 11am-4pm, Closed Wed. thru Mon.
* Do NOT call the Hotel about Uber. They cannot assist you.
Hartford Uber Greenlight Spot in the
Next Street Driving School, 1946 Park St, Hartford, CT
Open Thursday 11am-4pm, Closed Fri. thru Wed.
* Do NOT call the Next Street Driving School about Uber. They cannot assist you