Fairly petty complaints, except those about dumb riders. Boo hoo, so you had metrics to meet and you were ranked against your co-workers, big ****in' deal. That sort of thing is embarrassing only if you're doing poorly. It's extremely rare for an at home job to offer PTO or vacation pay or even good insurance, they consider working at home enough of a benefit and offer jack shit. Been working at home for years and only twice have I had PTO and decent insurance; you either deal with it or don't work at home. Doesn't mean it's right but it's standard in the industry, for customer service jobs anyway.