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A lady who kept me waiting well past 5 mins, up to 15 I think, did not take kindly to my suggestions. I merely told her in a firm manner, that she should be ready when she calls the car. I reiterated that we are permitted to leave after 5 mins. I got a bad rating with the notation of "attitude". Anyway, I'm back to 4.9 now.
 

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A lady who kept me waiting well past 5 mins, up to 15 I think, did not take kindly to my suggestions. I merely told her in a firm manner, that she should be ready when she calls the car. I reiterated that we are permitted to leave after 5 mins. I got a bad rating with the notation of "attitude". Anyway, I'm back to 4.9 now.
How do you know about the notation? Is there a way to see these?
 

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I had my overall rating 4.67. But last week and half went from 4.75 to 4.29. I know one a..hole. He was at campus and I picked him up and he was catching NJT. He probably thought I made him miss his train but it is actually his fault he didn't leave enough time and expect me to speed through campus.
 
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