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Discussion Starter · #1 ·
Lyft just received another round of funding and has pledged some improvements in their app. I drive for both and like certain things about each GUI. With Uber, I can text the rider, but can't call them...and visa versa with Lyft. I get frustrated(as many of us do) when drivers or pax should be able to do something simple, but can't.

I know there have been other threads about app features, but I'd like to start a new, updated one and focus only on Uber at this time. It is inevitable that they add new features for drivers and passengers...what do you think those should be??? We know tipping should be one of those features...SO, PLEASE DON'T MAKE THIS A DISCUSSION ABOUT THIS TIPPING IN THE APP!

I'll add a post that has some of my ideas
 

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Discussion Starter · #2 · (Edited)
  • PREFERRED DRIVERS
    • When a pax encounters a driver that they like, they could flag them as a "preferred" driver. when requesting a car, they could have a notification that would ask them if they would like to see if any of their "preferred" drivers are available and maybe cycle through a list of their top 5, or so before going to the closest car. But, if their need is to simply get where they need to go, they could just bypass it and say get me the closest driver.
...more to come
 

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Discussion Starter · #8 ·
DYNAMIC PLATFORM:
  • Drivers that are classed as X, XL, etc... should be able to dynamically change which platform that want to be on. If there are tons of X drivers in my area, I would rather be XL only...unless it's surging. Same with Black, Select and others. It hurts Uber, as pax are learning that Select cars also have to pickup X requests. It's my understanding that this feature is in some markets...why not extend to all?
 

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Discussion Starter · #9 ·
ANDROID WIDGET:
  • For those who use Android devices, widgets can be cool and useful tools. A widget for our home screen that showed the surges on a small map or even just a 1×1 lightning bolt icon with a number range that shows what surges are in your area(1.0 - 2.5). Just by looking at your phone, you know that its surging without opening the rider app
 

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DYNAMIC PLATFORM:
  • Drivers that are classed as X, XL, etc... should be able to dynamically change which platform that want to be on. If there are tons of X drivers in my area, I would rather be XL only...unless it's surging. Same with Black, Select and others. It hurts Uber, as pax are learning that Select cars also have to pickup X requests. It's my understanding that this feature is in some markets...why not extend to all?
We have that option in SD County. Odd that you could not do that there. Write them and ask why that option is not allowed in your area. It might be as simple as you onboarding your same car on the XL platform. In fact go to your dashboard now and attempt to onboard "a new vehicle", but your same car as an XL.
 

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Lyft just received another round of funding and has pledged some improvements in their app. I drive for both and like certain things about each GUI. With Uber, I can text the rider, but can't call them...and visa versa with Lyft. I get frustrated(as many of us do) when drivers or pax should be able to do something simple, but can't.

I know there have been other threads about app features, but I'd like to start a new, updated one and focus only on Uber at this time. It is inevitable that they add new features for drivers and passengers...what do you think those should be??? We know tipping should be one of those features...SO, PLEASE DON'T MAKE THIS A DISCUSSION ABOUT THIS TIPPING IN THE APP!

I'll add a post that has some of my ideas
POST # 1 /@ReviTULize : What a Great
Idear!
Thanks for Soliciting Outside-the-Box
Solutions. Lord only knows what Emp-
eror A••hat has his "engineers" and
"IT" minions doing!
 

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Discussion Starter · #12 ·
We have that option in SD County. Odd that you could not do that there. Write them and ask why that option is not allowed in your area. It might be as simple as you onboarding your same car on the XL platfor. In fact go to your dashboard now and attempt to onboard "a new vehicle", but your same car as an XL.
My cars were dynamically set, once I added them and uploaded docs. I didn't have any way of choosing. Would love to be able to figure it out. Thanks for the reply
 

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We dont have their number. if i call the virtual number, it calls me. Maybe I am doing something wrong?
you can call Uber pax by hitting the info button & the number will pop up & includes pax rating, if fare is a surge & surge rate. you touch phone # to contact the pax. If u have a phone supplied by Uber then can't call. That's the procedure using my I phone.
 

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My cars were dynamically set, once I added them and uploaded docs. I didn't have any way of choosing. Would love to be able to figure it out. Thanks for the reply
Is there an option to add another "new car" on your dashboard? If I go to my dashboard it has an "add vehicle" tab. What happens if you upload your info, does it kick you out as a duplicate? If you have not tried I would do that, and then hopefully you will see a tab for platform selection after you have entered in your car info.
 

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Discussion Starter · #15 ·
Is there an option to add another "new car" on your dashboard? If I go to my dashboard it has an "add vehicle" tab. What happens if you upload your info, does it kick you out as a duplicate? If you have not tried I would do that, and then hopefully you will see a tab for platform selection after you have entered in your car info.
Aahh. I have never tried to get that far because I never had to do that initially. I'll gove it a shot and post the results
 

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1) How about Driver notes, maybe a section that the drivers could add a small note after a ride. The next driver would see would see the note during the ping when the address pops up. If their last driver left a note to say "6 drunk guys- goodluck" that might help the rest of us avoid the ping.

2) I also would like to be able to zoom in or out of the map during the ping request instead of only seeing how far and 2 streets of the map view.

3) how about an option to turn on and off where the other uber drivers are without having to keep flipping back and forth between the riders and drivers app for the same information.
 

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We have that option in SD County. Odd that you could not do that there. Write them and ask why that option is not allowed in your area. It might be as simple as you onboarding your same car on the XL platfor. In fact go to your dashboard now and attempt to onboard "a new vehicle", but your same car as an XL.
Is there an option to add another "new car" on your dashboard? If I go to my dashboard it has an "add vehicle" tab. What happens if you upload your info, does it kick you out as a duplicate? If you have not tried I would do that, and then hopefully you will see a tab for platform selection after you have entered in your car info.
I want to do this too. I have a car that is eligible for X, XL and SELECT. There are times when I only want to take XL and SELECT requests.
In the dashboard, if I try to add the vehicle again, it says no, that license plate is already registered.
Awhile ago, a CSR said to put a + before and after the plate, (+ABC 123+) but that did not work. I sent an email back to Uber asking for help on this and they haven't replied in 3 days.

Has ANYONE been able to add the same car twice to the same or different driver accounts without the help of an Uber CSR?
 

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When i asked a CSR about when dayton would get the XL, select options i was told, "we don't have a timeframe" but that when it was available i could have my current car reclassified through uber support. I would assume you should be able to get a CSR to do it for you if you drive where its available.
 

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Anyone can request to have options of doing multiple platforms. You cannot do yourself, email in and request. They will add the options as another car. On mine, if I select my car in lowercase letters, I can do both X and select. In uppercase letters it shows me only as select. So I can choose to do both if I'd like on the fly.
 
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